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Consumers are flexing their shopping muscles by pressuring digital merchants to take more seriously how they respond to customer experience satisfaction complaints One of the biggest weapons consumers now wield is at their fingertips. They are expressing their displeasure with abandoned shopping carts and shopping where they find better alternative...

High-ranking business executives say ransomware is a major concern to them, but their organizations are unprepared to do anything about it Those were the findings of a poll released Monday by global consulting and advisory services firm Deloitte....

Adobe on Aug. 19 announced it has entered into a definitive agreement to acquire cloud-based video collaboration platform Frame.io. The acquisition joins Adobe Creative Cloud's video capabilities with Frame.io's cloud-first workflow functionality to create an end-to-end video collaboration platform With over a million users across media and enterta...

It is interesting that computer terminals were introduced in the 1970s and were largely obsolete by the end of the 80s, making their service life relatively short when compared to PCs which were introduced in the late 70s and remain our primary business computing tool for more than 40 years This suggests it is way past time for us to move to someth...

Esports has grown exponentially in recent years, expanding into a major industry that shows no signs of slowing momentum Indeed, the esports ecosystem is on pace this year to surpass $1 billion in revenue for the first time....

Backed by many of the world's largest companies for more than a decade, the Software Package Data Exchange (SPDX) specification is now an internationally recognized ISO/IEC JTC 1 standard The Linux Foundation announced Thursday that the SPDX specification has been published as ISO/IEC 5962:2021. It is now the open standard for security, license com...

Are you looking for a way to reinvent the traditional vendor marketplace? Consider adding composable commerce to your toolbox. This marketing approach enables businesses to offer their brands a distinct method of continuously optimizing their customers' experiences Composable commerce leverages multiple best-of-breed vendors combined into a complet...

The "Linux Threat Report 2021 1H" from Trend Micro found that Linux cloud operating systems are heavily targeted for cyberattacks, with nearly 13 million detections in the first half of this year. As organizations expand their footprint in the cloud, correspondingly, they are exposed to the pervasive threats that exist in the Linux landscape This l...

YouTube has taken a backseat to TikTok for months when it comes to average engagement with Android users, according to a report from a mobile market watcher The report by App Annie revealed that the average user of TikTok, a social network for sharing short-form videos, spends more time in that app than the average user spends on YouTube....

When I reviewed POP!_OS 20.04 in May 2020, I saw its potential to be one of the best starting points for any new Linux user The latest release, POP!_OS Linux 21.04 issued June 29, clearly shows that the in-house tweaking of the GNOME desktop to the COSMIC GNOME-based desktop is even more inviting....

Call Centers are often consumers' first encounter with a business. That experience can make or break a customer's decision to continue interacting with the company Because call centers shoulder the burden of a customer's first look into a company, it is imperative the business invest in keeping its call center employees on board for the long run to...

Education for businesses, just like education in general, has undergone a dramatic transformation in the last year toward e-learning. Obviously, much of this shift was provoked by the urgent need to accommodate social distancing for health and safety bought about by the global pandemic Meanwhile, there are more reasons why organizations are turning...

I was out to dinner last week, and at the table was a young lady with an education degree. She was expressing frustration that her younger siblings are far more prosperous than she is The company she works for is offering education assistance, so she's planning on getting an MBA to pivot her career and hopefully position herself for a more prospero...

As a system of record, Salesforce, as well as just about every other SFA vendor, has stayed scrupulously neutral in the sales process debate of the last couple of decades. That is now changing, sort of A sales process is a set of protocols that an organization uses to conduct selling. One's process needs not be complex, many organizations settle on...

Bot detection and mitigation firm Netacea on August 11 announced its research reveals that businesses are paying a high price because of the expanding use of malicious bot traffic deployed against them Automated bots operated by malicious actors are costing businesses an average of 3.6 percent of their annual revenue. For the 25 percent worst affec...

Amazon is launching two initiatives aimed at better preparing individuals and businesses to deal with cybersecurity threats and hardening the authentication of users of its AWS cloud In a post on the aboutamazon.com website, the company announced that beginning in October, which is Cybersecurity Awareness Month, it will make available to the public...

Microsoft's new Cloud PC with Windows 10/11 service potentially offers a way for some Linux users to sidestep what could be the last barrier for businesses to adopt the Linux desktop without leaving behind must-have Windows applications But if you lack a company's backing, for the time being, you can expect Microsoft's new platform to consider you ...

The next generation of iPhones expected to be launched in September will include support for satellite communication, according to numerous news reports based on a research note released by insightful Apple analyst Ming-Chi Kuo Kuo predicted in the note that Apple will include hardware in the iPhone 13 that allows the mobile to connect to low-earth...

Whenever a war like Afghanistan ends, a financial problem drives a country into the next war. The companies that build the weapons take a massive revenue hit because a country at peace doesn't consume many ordinances But this time, thanks to climate change, there is effectively another conflict doing far more harm. That is the war to mitigate the f...

Imagine reading a headline in tomorrow's news stating that your neighbor's identity was stolen and their life savings cleaned out by criminals who entered through their 'smart' washing machine Ridiculous, you say? Well, have you checked your own home Wi-Fi network lately?...