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A much-awaited shopping splurge by pandemic-weary consumers is greeting online retailers with an unanticipated worsening of a recurring back-end problem. Fractured supply chains are causing worsening product delivery delays. That, in turn, is wreaking havoc with e-tailers' bookkeeping software As post-pandemic restrictions ease, consumers have been...

Marketing trends have reached the point where SMBs need digital tools just as much as their enterprise-sized competitors to establish a dependable customer experience (CX) Cultivating repeat customers is a critical necessity in the continuing customer shift to mobile-first interactions for a potential product or service purchase....

When 21-year-old Linus Torvalds, a then computer science student from Helsinki, released a new type of computing system built on a kernel he created on Aug. 25, 1991, he laid the foundation for what became the Linux operating system Today the Linux community is estimated to be 86 million users strong. It has become the backbone of large enterprises...

Businesses are flocking to software-as-a-service applications as a means to improve the efficiency of their operations and the productivity of their employees, but weak control of access to cloud apps is putting the data of many organizations at risk According to a study released Tuesday by DoControl, the average 1,000-person company using SaaS app...

The power grid is central to our everyday life and the economy. Disruptions to its systems can have devastating effects Despite the fact that consistent electric power has been a basic human need for more than a century; more than ever, the grid faces a growing onslaught of threats....

August 25 marks the 30th anniversary of the release of a free computer operating system that revolutionized nearly every industry and helped spread the open-source movement globally First came the software kernel that made it possible for the creation of the initial Linux distributions. Then came more new computing platforms by other software devel...

Facebook is misclassified as a social media company. If it weren't, bringing out a VR product like Horizon Workrooms, reviews of which have not been kind, would have been better received Collaboration is a social process where people get together to solve problems collectively. But Facebook sucks at social. A more accurate descriptor is that Facebo...

With more amounts of data to manage, organize, and make sense of, robotic processes are becoming increasingly valuable to businesses seeking to save time and be more efficient Not everything needs to be done by a human, especially when the tasks are repeated and predictable. It's here that robotic process automation (RPA) comes into play and has be...

Online consumers have voted with their fingers what they think of e-commerce websites that provide a poor experience. In exchange for a less than satisfactory buying experience, shoppers are abandoning their digital shopping carts to show their displeasure Fast -- a shopping and checkout platform for e-commerce sites -- released survey results in J...

We are all trying to make sense of the new world we inherited from Covid. But it isn't just the pandemic that's shifting society; other macro events like what to do about the unfolding climate disaster (fix it, but how?) add an important dimension and all of it influences the direction of CRM for the foreseeable future But a key question looms: Are...

The hacker who stole US$600 million in tokens from a cryptocurrency platform last week was offered a security job by the platform Tuesday Most of the money has been returned to the Poly Network, but more than $200 million in assets remains locked in an account controlled by the hacker, whom the crypto platform refers to as "Mr. White Hat."

Happy Birthday, Linux. At 30 years old, you have made quite a reputation for yourself. Having spirited the rise of open-source software, you have turned the world of proprietary computing upside down Of course, you had a bit of a premature start. You entered the world of technology with little more than a kernel to call your own. That was the inten...

We're in the dog days of summer, and back-to-school promotions are in full swing. In any other year, we would share a collective sigh of annoyance as these early sales impinge on our summer vacations. But there's a strong sense of anticipation for students to get back into the classroom after more than a year of remote learning This year's back-to-...

A federal highway safety agency announced Friday it has opened an investigation of accidents involving automated driving systems in cars made by Tesla When announcing the probe, the National Highway Traffic Safety Administration revealed that since January 2018, Tesla models engaged in either Autopilot or Traffic Aware Cruise Control were connected...

Autonomous driving now forms the core of most of the efforts to create autonomous robotics. However, up until now there's been one rarely talked about but critical problem that remains unsolved: What do we do with those things that will share the roads with these self-driving cars and trucks that are not autonomous? The number of production vehicle...

In September 2020 Jacque Montague Raymer, developer and creator of the MakuluLinux family of distributions, released a new distro inspired by a project he shelved several years ago. On Aug. 10 of this year, he released an upgrade that puts an expanded "Shift Distro" into revolutionizing the Linux distribution's user interface MakuluLinux Shift is a...

You are young -- as in under 30 -- are smart and have financial support. That makes you a great candidate to start your own business and most likely to meet with astounding success. Right? Do not yet quit your day job! The numbers borne out by ample research say you could be wrong....

People are freaking out about reports of NSO Group's Pegasus surveillance tool being used to spy on journalists, political dissidents, and other opponents of regimes worldwide. It's disheartening, and worth discussing. But why are we shocked? I'm an information security realist. With big-league stuff like nation-state surveillance, that means analy...

Digital-first brands, many born on Instagram or YouTube, have shaken up the retail beauty industry. Established legacy brands that remain fixtures at large department stores like Macy's, Saks Fifth Avenue, and Bloomingdales are taking notice of how quickly some of the up-and-comers have gained momentum and captured market share However, there are m...

Hackers aren't the only ones evading security measures of many organizations. So are their remote workers In a report on remote workforce security released Monday, 52 percent of the U.S. IT and cybersecurity professionals surveyed revealed they experienced remote workers finding workarounds to their organizations' security policies....