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The great contemporary architect Frank Gehry has built a reputation by challenging our core beliefs around what buildings should look like, as well as the very role of design. His work is often described as "deconstructivist," meaning that he reduces his creations to be more of a reflection of the tension that binds atomic elements as opposed to the singular "harmonic" whole of a Frank Lloyd Wright conception...

With its social software platform Mzinga OmniSocial, Mzinga's goal is to deliver a role-based application with CRM capability that a company can then repurpose to collect information from its customers, CEO Alan Nugent told CRM Buyer Rather than concentrating on traditional CRM, Mzinga focuses on the enterprise network side to help companies create...

I've been watching some of the drama surrounding Donald Trump, the concerns surrounding the air traffic controllers, the close call with the first lady, tourists being shot in Florida, U.S. citizens being shot off their jet skis, the inability to control spending -- and the "Shrek" version of "I need a Hero" started playing in my head. We have children committing suicide at an increasing rate and even folks jumping off the Golden Gate bridge again here on the West coast, and I really think a lot of this can be connected back to a government that has simply forgotten about the fact that the country is made of individuals who worked together to fix problems -- not politicians who complained about them. ...

Microsoft is going to boost employees' compensation, the company announced in a memo that was sent out to its entire staff on Thursday morning Penned by CEO Steve Ballmer, the memo says the company has decided to shift a portion of stock award targets into employees' base salaries. The end result will be more cash up front for employees, as Micros...

The collapse of Amazon Web Services' (AWS) Elastic Cloud Compute (EC2) left several large websites out of commission on Thursday. Amazon reportedly attributed the problems to what it called "a networking event" that caused runaway re-mirroring of Elastic Block Storage volumes. The resulting cascade took down hundreds, possibly thousands, of websi...

Part 1 of this series explored the changes taking place within the overall video game industry The states of California, Texas, Washington, New York and Massachusetts currently have the highest number of video game jobs, according to the ESA's "Video Games in the 21st Century" report. Collectively, these areas directly employ 22,279 workers and po...

Social networking technology has found a solid niche in the business world. Facebook and Twitter are proving to be powerful -- and cost-effective -- tools for connecting with customers and promoting products and services Major corporations like Pepsi and Procter & Gamble have been so happy with the results of their various social media campaigns th...

eGain recently introduced a multidimensional search function to its knowledge agent and its self-service product lines. In essence, it is two sides of the same coin in that it provides the same functionality to both the agent desktop and the computer screen that a customer uses when searching for an answer. The feedback the company has received s...

Canonical is releasing its Ubuntu 11.04 suite of corporate and developer desktops and servers -- aka "Natty Narwhal" -- on April 28. New features include a technology preview for Ubuntu Server 11.04, which is downloadable through the Ubuntu software repositories.

Although security breaches make the headlines regularly and Washington has plans to upgrade the security of the United States' national infrastructure, up-and-coming IT security companies are having difficulty securing investment funds The U.S. Defense Department plans to spend US$500 million on researching new cybersecurity technologies, and the U...

Verizon posted its first-quarter earnings on Thursday, revealing the company sold 2.2 million iPhone 4 models, Verizon's most successful launch. It activated its first iPhones on February 10, a month into the first quarter. The iPhone was previously exclusive to Verizon rival AT&T, which reported an impressive 3.6 million new Q1 iPhone activations...

Verizon posted its first-quarter earnings on Thursday, revealing the company sold 2.2 million iPhone 4 models, Verizon's most successful launch. It activated its first iPhones on February 10, a month into the first quarter. The iPhone was previously exclusive to Verizon rival AT&T, which reported an impressive 3.6 million new Q1 iPhone activations...

Verizon posted its first-quarter earnings on Thursday, revealing the company sold 2.2 million iPhone 4 models, Verizon's most successful launch. It activated its first iPhones on February 10, a month into the first quarter. The iPhone was previously exclusive to Verizon rival AT&T, which reported an impressive 3.6 million new Q1 iPhone activations...

You've gotta love social networking. It lets us make zillions of "friends" all over the world, it's making corporations scramble to meet customer requirements, and it's made Mark Zuckerberg and a few other people very, very rich Unfortunately, cybercriminals are among those other people enriched by social networking....

Succumbing to the primal pull of gameplay, millions of new consumers are joining the nearly ubiquitous adventure of exploring the pixelated worlds presented in video games, seeking personal recreation, relaxation, amusement, even escape -- and the industry is feeling the profound effects of that stampede Ginormous metamorphoses continue to roil the...

I want to give you some of the feedback on my recent column, "Thumbs Up or Down for AT&T + T-Mobile?" It is very interesting indeed. This merger is getting lots of attention. Arguments on both sides make sense, but only one side will win. Which side are you on, and why? Have you thought it through? When reading this, please realize I am not saying...

I want to give you some of the feedback on my recent column, "Thumbs Up or Down for AT&T + T-Mobile?" It is very interesting indeed. This merger is getting lots of attention. Arguments on both sides make sense, but only one side will win. Which side are you on, and why? Have you thought it through? When reading this, please realize I am not saying...

I want to give you some of the feedback on my recent column, "Thumbs Up or Down for AT&T + T-Mobile?" It is very interesting indeed. This merger is getting lots of attention. Arguments on both sides make sense, but only one side will win. Which side are you on, and why? Have you thought it through? When reading this, please realize I am not saying...

I'll admit it -- I have a secret life. In addition to being a CRM reporter, I'm also a small businessman. A tiny businessman, in fact; my goofy, niche company grosses about US$5,000 a year. We make detail parts for scale model airplanes -- and while you can't get much more niche than that, you also can't find a better place to discover some CRM secrets that make a big difference...

Mobile Health Apps, Part 1: Taking Your Life Into Your Own Handhelds For years, industry leaders have predicted the Year of Mobile -- but that was back when those in the know thought of mobile in terms of a trend. Trends have peaks. Those crests are marked by a "Year Of" label that largely heralds a forthcoming decline.