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PRODUCT PROFILE

CoTweet Pulls Social Media Conversations Into CRM Systems

CoTweet, a social media management application that ExactTarget developed when it realized that email marketing recipients often continue a conversation about a brand in social marketing venues, now has stronger integration for CRM legacy systems. The company recently unveiled new extensions that allow users to integrate conversations that origina...

Life in a Linux-less World

Well, well, well, so Linux has turned 20 at last While we were reading about the inroads Android is making into the mobile market and weeping over the news that Groklaw is about to pack its bags and move on, we began wondering: Just what would the world have been like if Linus Torvalds hadn't sat down and written Linux?...

EXCLUSIVE INTERVIEW

The Tech Addict's Road to Spiritual Bankruptcy: Q&A With Jane Velez-Mitchell

Jane Velez-Mitchell, host of her own TV show, "Issues," on HLN and author of a newly released book, Addict-Nation, An Intervention for America, well remembers the genesis of one of the topics in her book. She and her partner were about to become intimate, she cheerfully relates -- until she got an overwhelming urge to check her BlackBerry for email first.

Nokia Will Launch No Tablet Before Its Time

Nokia chief Stephen Elop said Wednesday that his company is in no hurry to get into the tablet market. In an interview on YLE TV in Nokia's homeland, Finland, Elop observed that there were already more than 200 tablets on the market and only one was really doing well, the iPad, and he didn't want Nokia to put out another tablet that you couldn't t...

OPINION

Wireless Health: What's in It for Doctors?

After listening to countless companies' exciting ideas, I have come to the conclusion that the new wireless health sector has the potential to grow into a booming business within the next five years. The question is, how much am I willing to bet? The potential is there, but can we clear the path? Depending on whom you ask, it is either coming on s...

EXPERT ADVICE

A Marketer's Guide to Tackling Google Overload

For the past few years, many companies have taken advantage of Google AdWords and other pay-per-click (PPC) platforms to generate sales leads. The barriers to entry are low for these services, making PPC advertising a relatively easy and cost-effective lead-generation strategy for smaller businesses Popular PPC platforms typically generate quality ...

Mobile Health Apps, Part 3: On the Cutting Edge

Mobile Health Apps, Part 2: Making Life Safer and Sweeter The future of mobile healthcare apps is already here, and it readily conjures images of "Star Trek" and Dr. "Bones" McCoy's medical tricorder. Take for example, a new app system developed by researchers at Massachusetts General Hospital that detects cancer.

FBI May Hunt Down and Destroy Botnets in Zombie PCs

The FBI has requested and received a preliminary injunction from a U.S. district judge to continuing issuing "stop" commands to the zombie machines infected with the Coreflood botnet. It is an essential step that is part of the agency's dramatic takedown of the botnet's command-and-control system earlier this month, an agent said in written testimony...

Storm Clouds Darken Over Sony

Sony confirmed that its recent site outages were caused by compromised security in a blog post on Tuesday. Between April 17 and 19, hackers gained access to PlayStation Network and Qriocity user account information, the company revealed, and its shutdown of PSN and Qriocity on April 20 was a reaction to that security breach. A week later, PSN is ...

Domain Seizures: Taking Prisoners on the IP Battlefield

Last year, as part of a broad enforcement campaign, U.S. Immigration and Customs Enforcement (ICE) began seizing the domain names of websites involved in copyright infringement and the sale of counterfeit goods. ICE, a division of the Department of Homeland Security, carried out the first phase of Operation In Our Sites in June 2010 when it seized the domain names of nine websites allegedly offering pirated movies. ...

INSIGHTS

The CRM Silver Lining in the Fuel Crisis

I hate to sound like Dr. Doom and Gloom, but have you paid attention to the cost of gasoline lately? Of course you have. It's sickening to watch as prices resume their inexorable climb. The last time we saw prices spike was the last time the economy was in decent shape -- right before the wheels fell off in 2008 The global economy is based on th...

LINUX PICKS AND PANS

HomeBank: A Fine Financial App Once You Clear the Setup Hurdle

Keeping track of personal and business finances is one of the most essential tasks I do daily on my computer besides researching and writing about the Linux platform. Lately I am assigning much more of that task to HomeBank to keep my banking transactions in order....

Figuring Out Your Carbon Footprint's Shoe Size

Every technology in business uses energy and has a carbon footprint -- from the lights in the ceiling to the data center they illuminate "Green IT can mean anything from energy-efficient products to easily recycled products," John Pflueger, principal environmental strategist at Dell, told TechNewsWorld. "While data center customers have, until rece...

Location, Location, Location: Congress Steamed Over Mobile Device Tracking

As far as privacy-related storms go, the current one sweeping the industry is unusually fast moving. In the days since researchers Peter Warden and Alasdair Allan published the unsettling discovery that Apple's iOS could track users' movements, timestamp them, and then send the information to Apple, the following has occurred: 1) Google has been outed as well, spurred on by a not-so-subtle tip provided by Apple CEO Steve Jobs; 2) investigations into the processes of Windows Phone 7, Nokia and other smartphone devices immediately commenced; 3) a lawsuit was filed against Apple in Tampa, Fla., seeking class action status; 4) probes have been launched in France, Germany, Italy and South Korea; and now 5) Congress is getting involved.

Sony Makes Quirky Entrance Into Tablet Market

Sony announced Tuesday that it is developing its first entries into the tablet market. The tablets are going by the code names "S1" and "S2," and they will be available in the global market in fall 2011. S1 will be optimized for rich media entertainment, and S2 will be optimized for mobile communication and entertainment The Sony tablets utilize th...

GOVERNMENT IT REPORT

Budget Deal Puts the Squeeze on E-Gov Programs

The budget deal worked out between the White House and Congress for the 2011 fiscal year will directly impact the federal e-government program. The spending agreement will put a severe crimp in a program that bolsters government transparency efforts, as well as initiatives designed to modernize IT management, according to supporters of the e-government initiative...

EXPERT ADVICE

The Powerful Punch of CRM and Sales Training Combined

You invest in a state of the art CRM platform. You spend months tailoring it to the needs of your organization. Weeks of data mapping and migration tests ensue. You plan, build and deliver rigorous user education. Sales leaders are excited. Salespeople ... don't use it. Or at least, they use it to the minimum degree that is required by the organiz...

The Rising Wave of Gamification

Gabe Zichermann may have coined the term "funware" to describe applications with game-like mechanics and game-like behavior that really aren't traditional video games, but his neologism just may be expanding to encompass much more than initially intended -- the extraordinary paroxysm of technological advances currently convulsing the gaming industry. ...

Nintendo's Got a New Little Wii in the Oven

Nintendo confirmed the rumors that have been swirling for weeks that it is working on a next-generation Wii. The company released sparse details about the game console, other than it is set to be on store shelves in 2012 and will be unveiled at the video game industry conference, E3, held in Los Angeles this June. It did not respond to the E-Comme...

Nook Color Becomes Dwarf Star in Tablet Universe

Barnes & Noble unveiled a major update for its e-reader tablet, the Nook Color, on Monday. The US$249 e-reader lets customers have some tablet features without having to break the bank. ...

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