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OPINION

Goodbye, Hello and WTF?

Last week was a busy week that seemed to be filled with crazy people -- some in a good way, most not so much. The most annoying story was that Cisco, which currently has market share leadership in digital cameras with the Flip, is shutting down this half-billion-dollar acquisition after screwing it up. On a positive note, Microsoft surprised us...

Google Investors' Motto: Don't Be Youthful

Investors met Google's earnings for the first quarter with a near universal sigh of disappointment. The next sound was the dumping of Google's shares, which fell by some 7 percent in the aftermath. The company reported an adjusted profit of US$8.08 a share -- which missed analyst expectations of $8.11 a share. Digging deeper into the numbers, a cu...

EXPERT ADVICE

Disaster Recovery: It's More Than a Plan - It's a Process

Disaster recovery is a term often used in Information Technology (IT) circles to describe the necessity for backup technology systems to safeguard an organization's data. While this type of safeguard is absolutely a necessity to protect valuable data, and also reduce the amount of time your organization will need to recover from an incident, a tru...

Groupon's Buzz Machine May Fuel IPO Success

Groupon is likely to select Goldman Sachs and Morgan Stanley to be the principal underwriters for an initial public offering later this year that could value the company between US$15 and $20 billion, according to a Wall Street Journal source. J.P. Morgan Chase is expected to have a co-manager role in the IPO, and at least two other banks want to be in on the deal...

Why All the Nail-Biting Over Twitter?

Management troubles! Foolish business decisions! Still no monetization platform of note! All of this is old news about Twitter, but it seems as though reports about these issues have been proliferating lately, both in volume and in detail. The latest barrage started with an article published in BusinessInsider describing the company's early tumult...

Wii 2 Will Rock You - Maybe

Five years after Nintendo launched the now-legendary Wii, the company's rumored to have its successor -- the Wii 2 -- in the wings Hearsay abound about the Wii 2, which is expected to be unveiled at the Electronic Entertainment Expo, better known as E3, to be held in Los Angeles in June....

OPINION

There's No Sense Stressing About the End of Privacy

After a long period of unfulfilled hype, there finally appears to be some real momentum behind a nationwide movement to electronic medical records -- and that's just one of a series of recent developments that have caused me to change my attitude about online privacy Over the years, I've gone to great lengths to protect my personal information from...

PRODUCT PROFILE

Pivotal SFA Borrows From Clients, Bows to End-Users

CDC Software has upgraded its sales module, Pivotal Sales Force Automation, with enhancements that the company developed by borrowing from the best practices it observed in its clients, Ehab Samy, director of product management for CRM applications, told CRM Buyer. In addition, it rolled out these upgrades through the lens of the end-user. That ha...

EXPERT ADVICE

Open Source Licenses: Greater Rights, Different Responsibilities

There are a lot of misconceptions about open source software among legal, procurement and compliance officers. "Open source" is often equated with "loss of control" by the legal compliance or procurement department, and restrictions on its use may be imposed without a real program in place. When this happens, the disconnect between the legal com...

Browser War: What Is It Good For?

In the past month or so, we've been inundated with announcements by browser makers of the latest versions of their products Google, Microsoft, the Mozilla Foundation and Opera have all unveiled their latest and greatest browsers....

Early PlayBook Reviews Rattle RIM

Reviews for RIM's new PlayBook tablet have hit the Web, and so far, they are not good. The company's first tablet, the PlayBook will hit stores on April 19, ranging in cost from US$499 to $699. The PlayBook was intended to be a worthy iPad 2 rival, but according to countless reviews, the PlayBook doesn't pose a threat to Apple's product....

FBI Grabs Botnet's Wheel, Steers Into Tree

The United States Department of Justice (DoJ) and the Federal Bureau of Investigation have hammered the Coreflood botnet, which its owners used to conduct cyberfraud on a massive scale They have seized five command and control (C&C) servers and 29 domain names registered in the United States, obtained a temporary restraining order that lets the gov...

Cisco's Flip Flop: Lack of Brand Strategy?

This week Cisco pulled the plug on the Flip camera, a pocket-sized video camera. It was an abrupt and surprising reversal, given the popularity of the camera and the fact that Cisco acquired it from Pure Digital just a few years ago for US$590 million. Cisco's explanation: It is realigning its operations to focus on core -- that is, corporate and ...

OPINION

Get Ready to Grab the mHealth Wave

Suddenly, mHealth is very visible in the wireless industry. At the CTIA show a few weeks ago in Orlando, there were many companies up and down the aisles from every corner of the industry. They were trying to capture the attention of the attendees, who were mesmerized by all the bright lights and cool things to see. Mixed in with all this craziness, the newly planted seeds of the wireless health space were starting to take root...

OPINION

Why Does CRM Training Get Short Shrift?

Applications delivered as Software as a Service (SaaS) are great. They allow businesses to scale their operations, reduce up-front costs, relieve themselves of tasks like backups and software updates, and speed up deployment of applications They're simple to implement (in most cases). But, oddly, I think the ease with which cloud-based CRM can be d...

Mobile Health Apps, Part 1: Taking Your Life Into Your Own Handhelds

Smartphones are the beginning of pervasive computing. With every passing day, the phones are melding into our personal lives -- almost without our notice. One of the most striking changes in how the ever-tinier handhelds are augmenting our lives is through mobile apps -- most especially healthcare apps. At first, healthcare apps seemed mainly a no...

Senate Takes a Crack at Online Consumer Privacy Protection

Senators John Kerry, D-Mass., and John McCain, R-Ariz., introduced an Internet privacy bill on Tuesday that proposes new rules about how websites can collect information about users. The measures would help protect Internet users by requiring sites to notify customers when their data is being collected and tell them how it will be shared. The bill would require advertisers to let them opt out of disclosing sensitive details such as medical information...

Kyocera's Dual-Screen Echo May Not Reverberate With Consumers

The Kyocera Echo, a dual-screen Android smartphone on the way from Sprint, will arrive Sunday for buyers who've pre-ordered the device ...

TECHNOLOGY LAW CORNER

Google's Legal Challenges Will Have a Ripple Effect

Courts and regulators have recently made life more complicated for Google, impacting millions of Google users worldwide Notwithstanding Google's US$29 billion revenue performance in 2010, new challenges continue to plague the company....

INSIGHTS

Microsoft Convergence

ATLANTA -- This might be remembered as the Convergence where Microsoft finally began to converge. More specifically, it is the convergence where accounting and CRM met in the cloud. The big news coming from Convergence is the announcement that Microsoft AX, one of the company's three ERP systems, is moving to the cloud. You could look at this a...

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