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New Roku Speakers Offer Sophisticated Audio for Smart TVs

Roku has earned a reputation for making streaming TV products that are easy to set up and use, and that deliver above-average quality at affordable prices -- and that's the approach it has taken with its new Roku TV Wireless Speakers The company unveiled the speakers on Monday, although it doesn't expect to start shipping them until October, when t...

How E-Commerce SMBs Can Weather Political, Social Firestorms

A national debate over civility erupted after Stephanie Wilkinson, a co-owner of a Red Hen restaurant in Virginia, asked White House Press Secretary Sarah Huckabee Sanders to leave her premises. However, that wasn't the only consequence of the incident. In its aftermath, restaurant owners in various parts of America whose businesses had the words ...

3 Smart Ways to Use Video in E-Commerce

Everywhere we turn, videos are in our feed. Video is often how stories get told in the 21st century, so it's a good idea for e-commerce business owners to consider ways they can use this trend to their advantage "Today we are constantly bombarded by content, and video is one of the best ways to cut through that noise," said Chris Lueck, CEO of Fast...

OPINION

Could a Tech Collaboration Tool Fix Dysfunctional Governments?

Microsoft Inspire is taking place this week in Las Vegas, and a huge number of my personal friends and I were prebriefed on what the big announcements would be. Strangely, the embargo on the news lifted last week, so I'm not going to get in trouble for sharing some of the revelations. There are a number of interesting elements, including Microsoft...

INSIGHTS

A Trade War in the Cloud?

So far, the looming trade war is limited to actions and reactions related to durable things that trade throughout the global economy -- cars, steel and aluminum, for instance. Will that remain the battleground? Or should we expect greater contentiousness around services -- specifically, Software as a Service, and CRM in particular? Retaliation for ...

New MacBook Pros Get Major Power Boost

Apple on Thursday announced updated MacBook Pro 13- and 15-inch notebooks with a Touch Bar, 8th-generation Intel Core processors, support for up to 32 GB of DDR memory in the larger notebook, a True Tone display, and an improved third-generation keyboard for quiet typing The 15-inch model comes with 6-core Intel Core i7 and i9 processors rated at u...

TrueCommerce Integration With Shopify Promises Boatloads of Benefits

TrueCommerce on Wednesday announced the integration of its unified commerce solutions with Shopify, a provider of a cloud-based, multichannel commerce platform Ottawa, Ontario-based Shopify powered more than 600,000 merchants across 175 countries as of last August....

New B2B Customer Experience Dashboards Promise Better Business Visibility

MaritzCX on Tuesday unveiled preconfigured business-to-business customer experience templates that monitor key financial indicators; metrics for customer touchpoints, including Net Promoter Score and Overall Satisfaction; business-specific outcomes; and overall account performance. The dashboards are integrated into the MaritzCX Technology Platfor...

ANALYST CORNER

Will MVNO Worries Complicate T-Mobile, Sprint Merger?

T-Mobile and Sprint have embarked on the road to a merger, creating some consternation among competitors. One concern that the combined company would have too much power as a mobile virtual network operator -- possibly controlling as much as 40 percent of the MVNO marketplace. The question is, should regulators require the new company to do someth...

OPINION

How Smart Should a Home Be?

One of the loudest buzzes in the Internet of Things is around smart homes. Vendors have rushed to connect everything imaginable within a house, including lights, appliances, entertainment systems, windows, shades, door locks, ceiling fans, faucets, smoke detectors, security systems, furniture -- basically anything with a battery or power cord now can be connected, and if it doesn't have a power solution, one is in the works.

EXCLUSIVE INTERVIEW

Miller Heiman CEO Byron Matthews: Stay Tuned for the CRM 4.0 Revolution

Byron Matthews is the president and CEO of Miller Heiman Group, a global provider of sales methodology and sales technology solutions In this exclusive interview, Matthews shares some secrets to enabling sales success....

New iOS Security Feature Ripe for Defeat

A new feature in iOS 11.4.1, which Apple released earlier this week, is designed to protect against unwanted intrusions through the iPhone's Lightning Port. However, the protection may be weak at best The feature, called "USB Restricted Mode," disables data transfer through the Lightning Port after an hour of inactivity.

US Lawmakers Eye Apple, Alphabet Data Privacy Practices

The United States House of Representatives Committee on Energy and Commerce has written Alphabet CEO Larry Page and Apple CEO Tim Cook demanding information on their companies' practices with regard to third-party access, audio and location data collection Members want answers to the following questions:...

LINUX PICKS AND PANS

Ribbons and Tabs Give OnlyOffice Suite a Fresh Look

Ascensio System SIA recently released its free office suite upgrade -- OnlyOffice Desktop Editors -- with a ribbon and tab interface plus numerous updated features. The refresh makes version 5.1 a potential alternative to Web versions of the Microsoft Office suite and Google Docs for Linux users.

Polar Flow Fitness App Exposes Soldiers, Spies

A popular fitness app provided a convenient map for anyone interested in shadowing government personnel who exercised in secret locations, including intelligence agencies, military bases and airfields, nuclear weapons storage sites, and embassies around the world The fitness app, Polar Flow, publicized more data about its users in a more accessible...

EXPERT ADVICE

How to Flip Micro E-Commerce Companies

Flipping assets is nothing new -- just turn on HGTV to find countless house-flipping shows. The concept is simple: You buy an underperforming property, make some upgrades, and sell it for more than what you put in. Tempting as it sounds, flipping real estate is no easy venture, and investors regularly lose money in the process. The good news is th...

OPINION

Next Up, Game Consoles: Is There Anything Google Can't Do Badly?

It's interesting to compare Google and Amazon -- two of the most incredibly powerful companies in the world. Amazon brings out product after product, with more successes than failures. Google largely buys companies and then loses interest in what they do. Amazon is a retailer, and profit is built into its efforts, while Google largely lives off ...

INSIGHTS

What I Learned at the Conferences

The close of the second quarter ends the first wave of vendor customer events. Still to come this fall are Salesforce Dreamforce and Oracle OpenWorld -- and others -- but mercifully, we have the summer to digest all the information absorbed this spring and re-sync with our native time zones Following are some things I learned during show season, bu...

BEST OF ECT NEWS

Women-Owned Firms More Active on Social Networks: Survey

Small businesses use social media extensively, suggest the results of a recent Clutch survey of 351 United States firms with fewer than 500 employees Overall, 71 percent of the respondents used social media for business purposes, and those affiliated with firms owned by women reported heavier use....

ANALYSIS

Security Economics: The Key to Resilience

There are times when looking at something narrowly can be more effective than taking a wider and more comprehensive view. If you don't believe me, consider the experience of looking at organisms in a microscope or watching a bird through binoculars. Distractions are minimized, allowing optimal evaluation and analysis of what's under investigation. ...

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