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The Fine Art of Keeping B2B Buyers Engaged

The gap between business-to-business buyers and sellers has been growing, according to CSO Insights, the research division of Miller Heiman Group. Its survey of 500 B2B buyers at mid-to-large companies around the world delivered the following findings:...

Google Shows Off New Android Dev Tools

Google announced support for a range of new Android tools for application developers, chief among them the creation of a new support category for foldable devices, at last week's Developers Summit ...

Black Friday Deal Sprawl Grows

Although retailers are slating some outstanding deals for Black Friday, the shine of the once-feverish shopping day has diminished, as product discounts have started to appear earlier and earlier in the holiday season Discounts formerly found exclusively on Black Friday -- and on its online equivalent, Cyber Monday -- gradually have migrated to ear...

EXCLUSIVE INTERVIEW

Star Explorer Mae Jemison: The Sky Connects Us

Dr. Mae Jemison and I have a few things in common. We both grew up in houses that had scary basements with cobwebs, coal bins, and wringer washing machines. We both wore out our Chicago Public Library cards. We both were tormented by siblings but taught by our parents to stick up for each other, which we did. I memorized the soundtrack of West Side Story word-for-word; Jemison danced in a production of the show...

OPINION

Let's Create a TV Show to Fix Silicon Valley

Startups have been creating employee hell in Silicon Valley. That was in the forefront of my mind as I read the book Lab Rats: How Silicon Valley Made Work Miserable for the Rest of Us. I think this book should be required reading for anybody who thinks working for a startup in Silicon Valley would be fun. Unless you are into humiliation and abu...

With Gamification, Everyone Wins

Gamification is one of the hottest trends in the business world. Incorporating game elements can be a great way to motivate and engage customers and employees alike -- using an activity that has appealed to humankind since its beginnings "Humans have been playing games for thousands of years. Some argue that games predate culture," said Brandon Mar...

The Internet's Precarious Health

Mozilla earlier this week launched the first full edition of its Internet Health Report The report is "an open source effort to explore the state of human life on the Internet," wrote Mozilla Executive Director Mark Surman in an online post....

ANALYSIS

IBM Dons Red Hat for Cloudy Future

IBM's deal to acquire Red Hat caught everyone by surprise when it was announced less than two weeks ago. While concerns spread quickly about what it would mean for the largest enterprise Linux platform, IBM and Red Hat executives assured employees and customers that Red Hat would continue to operate independently -- at least for now. Intel made a ...

HBO Fires Back at Dish in Blackout Tussle

HBO chief Richard Plepler on Wednesday issued a response toDish CEO Charlie Ergen's claim that the ongoing impasse between the companies was the result of a purely anticompetitive play on AT&T's part It was Dish that dropped HBO and Cinemax signals at midnight on Oct. 31, blacking out programming for subscribers, Plepler said....

OPINION

Let Your Customers Drive the Change You Want

Before I was a parent, I was a youth leader for high school-age young people. As individuals, they had unique personalities, skills and stories, but one thing that was universal was the effect that parental communication had on them. Whether it was a criticism, a suggestion, or merely a bit of information that might prove helpful, the teens tended to look down on it, or even become hostile toward the person delivering the message.

LINUX PICKS AND PANS

Got a Screwdriver? GalliumOS Can Turn Chromebooks Into Linux Boxes

GalliumOS is a Chromebook-specific Linux variant. It lets you put a real Linux distro on a Chromebook My recent review of a new Chromebook feature -- the ability to run Linux apps on some Chromebook models -- sparked my interest in other technologies that run complete Linux distros on some Chromebooks without using ChromeOS....

EXPERT ADVICE

6 Ways Retailers Can Hold Their Own in the Microbrand Revolution

The holiday shopping season is kicking off! It is only a matter of time before carols and bright lights greet us in malls and shopping centers. One popular item on many of this year's wish lists is the Velvet Lip Kit. To fulfill this particular wish, givers can skip the crowds and the checkout lines. They can skip the retail stores all together, at least for this one item, by ordering it through Kylie Jenner's direct-to-consumer (DTC) online channel...

Cryptohackers Breach StatCounter to Steal Bitcoins

Hackers planted malware on StatCounter to steal bitcoin revenue from Gate.io account holders, according to Eset researcher Matthieu Faou, who discovered the breach. The malicious code was added to StatCounter's site-tracking script last weekend, he reported Tuesday....

HOW TO

Overcoming Your Terror of Arch Linux

A recent episode of a Linux news podcast I keep up with featured an interview with a journalist who had written a piece for a non-Linux audience about giving it a try. It was surprisingly widely read. The writer's experience with some of the more popular desktop distributions had been overwhelmingly positive, and he said as much in his piece and during the subsequent podcast interview...

INSIGHTS

Above the Funnel No More

The conventional sales funnel exceeded its usefulness a long time ago, roughly when the Internet gave us the ability to gather our own information about vendors, products and services. Without the necessity of contacting a salesperson, individuals and businesses could eliminate the middleman in the information exchange, waiting to expose their interests much closer to decision time.

ANALYST CORNER

Can Sprint Get Out of Its Own Way?

There has been so much water under the wireless bridge in the last few years. Sprint has tried to keep up with the big players, but even though it has a good quality mobile product and plenty of spectrum, it seems it just can't catch a break, win market share, and become more relevant. Based on its latest earnings report, Sprint is in better shape...

EXPERT ADVICE

How to Protect Your Online Privacy: A Practical Guide

Do you take your online privacy seriously? Most people don't. They have an ideal scenario of just how private their online activities should be, but they rarely do anything to actually achieve it....

How Small Etailers Can Survive Political, Social Firestorms

A national debate over civility erupted after Stephanie Wilkinson, a co-owner of a Red Hen restaurant in Virginia, asked White House Press Secretary Sarah Huckabee Sanders to leave her premises. However, that wasn't the only consequence of the incident. In its aftermath, restaurant owners in various parts of America whose businesses had the words ...

EXPERT ADVICE

Mobile Phone Security: All You Need to Know

We rely on our phones to process and store reams of personal digital data. Our digital activities -- from checking bank balances to paying for a product with a tap of the screen to sending friends and family messages over social media, to accessing work emails remotely -- have turned our phones into a goldmine of personal information It's likely th...

INSIGHTS

Digital Disruption Pathways

Digital transformation means a lot of things to different people, but if you do it right it should be virtually unique to your circumstance. The other day I caught up with Rip Gerber, CMO at Vlocity, the Salesforce partner that specializes in vertical industries like telecommunications and insurance, among others. Of digital disruption, Gerber told me, "Nobody changes anything without a strong business case," and he's right of course. Vlocity is a company focused on disruption...

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