Articles by

Heavy trading on Wall Street apparently was too much for the Robinhood app to handle on Monday, once again The company reported issues with equities, options and crypto trading just before 10 a.m. Eastern Time. By 10:25, most of the problems had been resolved....

There are several questions and issues surrounding COVID-19. Did it mutate from a Pangolin virus, or was it manufactured and accidentally released? I thought the second possibility was a hoax, but I understand that the Department of Defense isn't so sure. (In any case, the controls around the Chinese labs were tightened.) While many think this viru...

The coronavirus scare is working its way through the economy -- I'm talking about the real economy, not the stock market -- even affecting CRM. At this point some vendors are canceling events rather than taking the risk of having thousands of customers, press and analysts descend on a city, swap microbes through the air for a few days, then go hom...

If you're an online retailer, congratulations are in order. Online holiday sales grew 18.8 percent in 2019 compared with 2018, according to Mastercard. Armed with new systems and processes -- as well as lessons from the past -- etailers were able to fulfill more orders than in previous years E-commerce business leaders are already thinking ahead to...

Taipei-based Foxconn, which is a key parts supplier for Apple, Microsoft, Nintendo, and Sony, on Tuesday announced that its plants in mainland China would resume normal production by the end of the month. Numerous factories across China were forced to shut down in late January due to the outbreak of the coronavirus, or COVID-19 However, uncertainti...

Elive is one of the most multipurpose and different Linux distributions you are likely to encounter Elive Linux is an awesome integration of the Debian Linux base and the Enlightenment desktop. The combination provides a uniquely powerful and flexible computing platform....

Franchising is a tried-and-true business model with numerous permutations that benefit all participating parties For the vendor it's a great model for expanding without all of the downside risk associated with building a business, like finding all the financing and hiring people. The franchisor generally sells licenses to willing partners who agree...

The coronavirus, or COVID-19, presents the biggest threat to the global economy since the Great Recession of 2008 -- not to mention the threat to human life. The outbreak already is decimating the travel and leisure industry, and forcing trade shows to scale down or cancel. It threatens manufacturing in many industries, and it will have a negative...

Product vendors are facing a growing negative reaction from consumers concerned about product quality and fake or misleading product reviews posted online, according to a study Bazaarvoice released Thursday A large majority of consumers polled said they would flee a brand if the manufacturer sold them poor quality products, ran dishonest or mislead...

Members of the U.S. House of Representatives on Monday introduced legislation that aims to protect online shoppers from purchasing counterfeit goods Titled "Stopping Harmful Offers on Platforms by Screening Against Fakes in E-Commerce," the proposed Shop Safe Act would do the following:...

After two years of litigation, Apple has agreed to pay up to US$500 million to settle a class action lawsuit alleging it slowed down older iPhones in order to push consumers into buying its later, more expensive models The devices covered in the agreement are iPhone 6, 6 Plus, 6s Plus, 7, 7 Plus, and iPhone SE models that ran iOS 10.2.1 or later, ...

2019 was a milestone year for many in the payments industry, with contactless payments making up more than 50 percent of debit card transactions, and the good news doesn't end there The consumer drive for seamless experiences is continuing to push the industry toward new innovations that will change the face of payments. So, what will 2020 hold for...

YouTube's efforts to reduce the spread of conspiracy theories on the platform appear to be bearing fruit "Our analysis corroborates that YouTube acted upon its policy and significantly reduced the overall volume of recommended conspiratorial content," three researchers wrote in a study the University of California, Berkeley, released Monday....

The coronavirus known as "COVID-19" is posing global threats that are challenging businesses worldwide, forcing them to put new policies and practices into place to prepare for and communicate with their workforces. One of the most critically impacted sectors is the technology industry The virus has disrupted global businesses, forcing many tech co...

The concept of artificial intelligence improving emotional intelligence might sound like a paradox. A coded algorithm is not the most natural supplement to human empathy, after all. However, customer experience (CX) leaders understand that AI-powered technologies can transform the way businesses understand core audiences Customer service agents ben...

IBM's latest effort to solve global problems has evolved from a focus on catastrophic events, which increasingly are caused by climate change, to climate change itself. It is a huge jump to go from dealing with the symptoms of a problem, which generally is relatively easy, to dealing with the causes, particularly global scale. However, it is critical for a sustained impact that makes a real difference, as opposed to playing Whac-A-Mole with catastrophic weather events -- and increasingly losing the game. ...

Perhaps you're a direct-to-consumer brand trying to build brand awareness and tell your story. Perhaps you're looking to increase branded search volume across search engines like Amazon, Google, Bing and others. Maybe your brand is focused on new customer acquisition in your sales funnel and you have dedicated marketing resources and asset creatio...

Netrunner "Twenty" is a birthday release offering that makes what was good even better Developers released Netrunner 20.01 on Feb. 23 with the latest stable Debian 10.3 "Buster" base and the KDE Plasma desktop. This release marks the distro's 20th birthday in a way....

We're only two months into a new year, and already hundreds of millions of personal records have been compromised, including 123 million employee and customer records from sporting retailer Decathlon and another 10.6 million records of former guests of MGM Resorts hotels These announcements followed fuel and convenience chain Wawa's revelation that...

Social selling has changed how online consumers are interacting with and buying from e-commerce businesses. Why? Because it's had a huge impact on the buyer's journey as a whole Today, we live in a digital world, and this means the consumer has the upper hand, thanks to the growth in e-commerce and the Internet of Things (IoT). The modern buyer doe...