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Open Source software, once the scorn of Microsoft and profit-seeking software developers, is playing an active role in efforts to combat COVID-19's spread. Several open source projects are assisting health providers and helping people mitigate some of the hardships associated with the pandemic. Often, open source accomplishments in the public heal...

Researchers into the COVID-19 virus have a new source of distributed computing power: crowdsourcing Usually crowdsourcing involves information or opinion gathering, but in this case it involves computing power....

Does your customer relationship management strategy have what it takes to reach Generation Y? It's estimated that by 2021, an additional US$394 billion in revenue could be gained from artificial intelligence adoption in CRM activities in the U.S. As companies grow and technology evolves at a faster-than-ever pace, collecting, storing and providing...

Shopping hysteria in the wake of the COVID-19 pandemic is crippling Amazon's ability to fill online orders and meet timely delivery promises The company said Tuesday that it would increase pay in the U.S., UK and Europe for employees engaged in fulfillment operations, as well as open 100,000 new full and part-time positions to meet the surge in dem...

Project Baseline, a new website to facilitate screening and testing of people potentially infected with the COVID-19 virus, became available on Sunday. Verily, a company owned by Google parent Alphabet, launched the site Access requires a Google login, and assistance currently is limited to residents in two counties in the San Francisco Bay Area....

Consumers were becoming increasingly comfortable with the idea of ordering food online, either for pick up or home delivery, even before the onset of the coronavirus pandemic. Now many more shoppers are turning to online grocery shopping for the first time "People have been comfortable ordering food such as pizza for delivery for years," noted Comm...

We are up to our armpits in COVID-19, also known as "coronavirus," concerns. While the technology market could be devastated by it, there are several things tech players could do to mitigate the damage. This week I'll cover the top three from my perspective. I'm not going to talk about things that every company can do, and many already are doin...

In today's evolving business environment, every operational decision is critical -- and that includes best practices for managing the customer journey. The customer relationship management platform is an integral part of the process. In fact, 91 percent of companies with more than 11 employees use a CRM system Because of the time it saves, and the ...

You're driving to work as the sky starts to dump the first snow of the year. Looking down at your dress shoes, you make a mental note to order some sturdier winter boots for the rest of the season. Later that day, you're comparing two boot brands on your laptop and get distracted when a coworker asks you a question (whoops... no more online shopping at work)...

Microsoft this week announced the success of its efforts, jointly undertaken with partners across 35 countries, to disrupt the Necurs botnet group blamed for infecting more than 9 million computers globally. There are 11 botnets under the Necurs umbrella, all apparently controlled by a single group, according to Valter Santos, security researcher ...

Open source vulnerabilities rose by nearly 50 percent in 2019 over the previous year, based on a report released Thursday Common vulnerabilities rated as high or critical severity were found in all of the most popular open-source projects, according to the WhiteSource 2020 annual report, "The State of Open Source Security Vulnerabilities."

The United States Office of Personnel Management last week urged agencies to prepare to allow federal employees to telework -- that is, work remotely. This came on the heels of the Department of Homeland Security closing its facilities in Washington state after learning an employee had visited the Life Care facility in the city of Kirkland, which is ground zero for the state's COVID-19 outbreak...

Someday a future Monty Python comedy troupe will reprise the plague scene from the Holy Grail in which a character pushes a cart through a street shouting "Bring out your dead!" only to discover one who isn't dead yet. What will be funny about our era? Perhaps it will have something to do with overreacting to the situation by reordering society, a...

Reddit this week launched Trending Takeover ads for its Search tab and Popular feed, on both mobile and desktop versions One third of the more than 430 million monthly active users visiting Reddit's 100,000-plus communities view the Popular feed every day....

People have been giving presentations for thousands of years, from Moses with his stone tablets to Elon Musk revealing his grand plans to colonize Mars. While the elements of a great pitchman generally have remained the same over the past 5,000 years -- conviction, charisma, credibility -- today's successful presenters do more than just get in front of an audience and talk. They meld together technology, data, and multimedia to hammer home key talking points that keep viewers engaged throughout...

Chromebooks with the right stuff inside are now able to install and run a complete Linux experience with the KDE desktop without giving up the Chrome OS on the same device. It is not yet flawless, but it does create a hybrid computing platform that lets Linux and Android apps coexist on top of the Chrome OS I do not mean flashing the Galium OS dist...

A number of VPN and ad-blocking apps owned by Sensor Tower, a popular analytics platform, have been collecting data from millions of people using the programs on their Android and iOS devices, BuzzFeed reported Monday The software involved includes Free and Unlimited VPN, Luna VPN, Mobile Data, Adblock Focus for Android devices, and Adblock Focus ...

Several conferences I was scheduled to attend have been canceled in the past week. All of the sponsors cited an abundance of caution in the face of the unknown consequences of coronavirus transmission and outright COVID-19 pneumonia That's all to the good, but we need to get business done even in the face of the virus because business has to propel...

Way back in 1995, Amazon made its first-ever customer sale. Within two short months, Amazon was selling US$20,000 per week in the U.S. and countries around the world Today, Amazon has become the go-to marketplace for more than 310 million customers, and more than 54 percent of all product searches occur on Amazon.

Twitter on Sunday applied its "manipulative media" label to a deceptively edited video showing presidential hopeful Joe Biden saying, "re-elect Donald Trump." It was the first time the service enforced rules adopted last month to control synthetic and manipulated media....