Exclusives

Michael Yang and Yeogirl Yun are hardly strangers to the realm of comparison shopping sites. The dynamic duo founded mySimon.com, which became the largest price comparison shopping site on the Internet, with over 10 million users in 2000. After raising US$30 million in investment capital, mySimon wa...

When most people are asked about software giants, they usually think of Microsoft. But I recently discovered that there is a company that is regarded as one of the largest international, independent software companies in the world. That company is called Cincom and has 40 offices on six continents.

These days it seems that science fact is at least as amazing as science fiction. In a few short generations, actual developments in the real world of computing and information systems, biotechnology, nanotechnology and robotics have surpassed the imaginary leaps of early sci-fi authors such as Jules...

For technology dependent companies, risk comes in many forms. While the traditional information security risks are often the first that spring to mind, businesses with extensive collections of software face additional risks, especially when those applications become numerous. Guy Hoffman, chief exec...

Say the name "Intel," and the first thing that comes to most people's minds is chips and computer components. Yet the company is increasing its focus on another side of its business, the storage systems space, and the industry is beginning to watch its progress in that area more intensely. In July, ...

In the competitive world of the Internet circa 2006, text is getting plenty of company. In addition to other forms of content that are crowding the printed word, the Internet is rapidly becoming populated with video. It's rare to see more than a few days pass without a video-related announcement fro...

From enterprise search to Web search, technology is rapidly advancing the ability of users to find information faster and with more accuracy than ever. While millions of dollars are being made on search, there's a strong case to be made that e-commerce search offers the most direct return on investm...

Anyone who believes that the recent political maneuvers to keep the net neutrality issue out of the legislative agenda this year have been successful is sadly mistaken, promise backers of the concept. After a recent defeat, the Democrats have introduced a new bill that seeks to ban phone and cable c...

For years, the vast majority of purchases made from e-commerce sites have relied on the same technology to keep them safe and protect consumers from identity theft. Secure socket layer, or SSL, has helped complete millions of Web transactions, often working without consumers knowing it. When an SSL ...

Enterprises today have a number of key questions when it comes to setting up and maintaining an online presence. Some of these concerns include critical Web-related security problems; scalability; and being aware of new online challenges expected in 2006. Who better to ask about these issues than Ak...

When it comes to outsourcing customer service tools, some companies have found it difficult to get a positive return on investment. Indeed, cross-channel customers who use the Web and phone independently have posed problems for firms: They drive up service costs, are harder to satisfy, and can't be ...

The comparison shopping and shopping search business has been around for a while. Like many other corners of the Internet business, it's seen more than its share of businesses come and go. Most of the change has come through acquisition. EBay's purchase of Shopping.com was quickly followed up by the...

If you've ever bought software directly off the Internet, the chances are good that Digital River had a hand in it. The e-commerce company helps many software publishers, retailers and others by managing online sales operations, helping to sell software in the most cost-effective way possible. Today...

In the late 1990s, Peter Relan was working as a software executive at Oracle when his neighbor, Louis Borders, the founder of Borders Books and Music, offered him a chance to join his new startup. Relan was intrigued enough to make the leap to the dot-com world, where he helped develop much of the t...

Web conferencing and Web-based seminars are taking a bite out of traditional business travel and telephone conference-call budgets, with companies like WebEx, Microsoft, Raindance and Netspoke leading the revolution. Indeed, with the surge in demand around Web conferencing technologies rapidly incre...