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After a 13-month investigation, Canada's Privacy Commissioner announced on Thursday that Facebook's policies and practices violate the country's privacy laws There are "serious privacy gaps" in the way Facebook operates, according to Commissioner Jennifer Stoddart....

On June 10, Antenna Software completed the acquisition of Dexterra for an undisclosed amount, solidifying its position as a key player in the mobile middleware/platform space, with a sharpened focus on field force enablement. This market grab comes on the heels of Antenna's acquisition of Vettro's strategic assets in November 2008, a move that was made to increase market share in the IT service management and local transportation verticals.

An unhappy Kindle customer is taking his grievance to court. Seattle resident Matthew Geise bought the second-generation model of Amazon.com's popular e-reader device, the Kindle 2 -- along with the US$29.99 Kindle Cover -- only to find that this protective covering was anything but. Geise made the purchase as a birthday gift for his wife....

Less than three weeks after starting a limited public rollout of Google Voice, Google has put out a mobile version of the application Google Voice for Mobile is currently available only for BlackBerry and Android smartphones, and only by invitation....

There was a day not that long ago when companies actually controlled their brands. Their marketing teams decided which messages their consumers were going to see and hear. Companies decided which publications, television shows and Web sites they wanted their ads to appear in, and they limited their customer interactions to 800 numbers and customer service counters with long queues...

There's a saying in the business world: Customer acquisition is an investment, but customer retention delivers profitability. With the economy in its current state, it's more important than ever to keep the customers you have. So, how do you retain your customers and earn their loyalty? It's like any successful relationship: If you want customers ...

Describing cyberterrorism as a "weapon of mass disruption," President Barack Obama released in late May the findings of a 60-day cybersecurity review. The statistics told the ugly story: Last year alone, cybercriminals stole intellectual property from businesses worldwide worth up to US$1 trillion. In the past two years alone, cybercrime has cost Americans more than $8 billion...

Worldwide PC shipments will fall on a year-over-year basis for the first time in nearly a decade, but all signs still point to a late-year tech sector recovery, according to research firm iSuppli Shipments will fall 4 percent from 2008 sales, to 287.3 million units, the firm predicted....

Sony Ericsson is aiming to polish the image of cellphone cameras, which are typically associated with low-resolution, poorly lit, badly focused snapshots. The company's new C905a Cyber-shot camera phone, available through AT&T on Sunday, features an 8.1 megapixel camera ...

Verizon has launched two products that fall into what it is calling the "social TV" service category: the Widget Bazaar application store and Internet Video on TV The latter is a collection of widgets that Verizon has developed in conjunction with Facebook Connect, Twitter, ESPN, Veoh, Blip.tv, and Dailymotion that let FiOS TV subscribers connect w...

Seeking to supplement the dramatic falloff in demand from the world's retail and wholesale giants in the wake of the global recession, more manufacturers than ever before are turning to international e-commerce to find and attract new buyers. As more and more China-based manufacturers raise their online profiles, smaller merchants may be finding ...

My ride from San Francisco Airport to Redwood Shores, Calif., tells the story of my entire trip to the West Coast last week. Southbound on Route 101, traffic was lighter than I was accustomed to in my more than 10 years of visiting the area. Northbound, there was a five-mile backup, which caused me to miss a meeting later on in the city. ...

I teach people how to disappear. My methods are not like those of the great Houdini or Chris Angel; my operation is more like a private witness protection program that helps people fall off the grid, live under the radar, and vanish from society. What I provide is akin to a real life delete key. Prior to the advances of technology, there were esse...

Space Exploration Technologies -- or SpaceX, as it is usually called -- took a key step toward providing support for NASA and advancing private space travel on Monday: It successfully launched a small satellite into orbit atop its Falcon 1 rocket It was a first for the company, which has been making significant strides in private space flight sinc...

Microsoft is taking a new pricing approach with its upcoming Windows Azure cloud operating system: It will allow customers to pay on a per-use basis rather than calculating license fees according to number of processors or some other traditional measure. Microsoft reportedly will charge for the services and bandwidth consumed on the Azure OS, SQL ...

Roughly six weeks after launching its Bing search engine, Microsoft proudly announced the number of unique hits to the site grew by 8 percent in June. This shows users are trying Bing and the word is spreading, said Yusuf Mehdi, senior vice president of Microsoft's online audience business group, who is leading the Bing charge.

Blockbuster and Samsung announced Tuesday that they are partnering to bring the movie-rental chain's digital streaming library to the electronics giant's televisions, home theater systems and Blu-ray disc players. The service should be available by this fall The owners of some existing 2009 model televisions, Blu-ray players and home theater system...

Pay per click (PPC) advertising is a huge market. The model is especially attractive to new companies that have not yet established themselves in the organic search engine rankings. The downside is that making PPC pay can be quite an exhausting and overwhelming task. There's much more to it than choosing keywords and creating ad variations In the...

E-Commerce software is excellent. It allows the marketer to execute and record millions in annual sales. However, in the era of direct digital marketing -- where a missed opportunity to close a sale is more conspicuous than ever before -- online retailers are seeking a solution that accomplishes more than the expected sale If e-commerce software is...

Companies are now in the third stage of "economic downturn syndrome." Having passed through Panic and Denial, they're firmly in Acceptance. Panicky knee-jerk responses such as cost-cutting, layoffs, tightening budgets and resources are a thing of the past. Most companies have had a quick breather and segued to the stage of a more carefully considered response: monitoring processes and taking steps to improve efficiencies and productivity.