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Make your employers understand that you are in their service as workers, not as women ...

The health insurance industry, especially in the U.S., has a long way to go before it achieves a high level of performance in the use of customer relationship management (CRM) tools. However, pressure is coming from market forces -- including new government healthcare reform policies -- that will compel improvements in health insurance CRM, whether insurance companies want it or not...

Disposing of obsolete and broken electronic devices, or e-waste, is not as simple as taking out the trash. Heavy metals and other poisonous contaminants can leak into the environment if electronic equipment is not properly processed. Without foresight, discarded data is also at risk of unintended exposure. Analysis of 206 respondents from Aberdeen...

British police on Wednesday announced the arrest of two people in the city of Manchester on suspicion of using the so-called ZeuS Trojan horse to commit banking fraud. The couple, who were detained Nov. 3, are out on bail pending trial. ZeuS, also known as "Zbot," is a notorious bit of malware used to steal users' banking and other personal inform...

This fall has not been kind to T-Mobile First, the mobile operator had to account for mountains of lost data that had been stored by Sidekick customers on the infrastructure of Danger, the Microsoft-owned company that developed the Sidekick device....

The U.S. Senate Commerce Committee has released a report slamming the online business practices of three direct marketing companies -- Affinion, Vertrue and Webloyalty -- along with hundreds of online Web sites and retailers that participate in these practices. Many of the participating retailers are well-known brand names, such asClassmates.com, Hotwire and 1-800-Flowers.com.

Three months after Nokia announced its N900 smartphone, the device has arrived in the United States The N900 runs on the Linux-based Maemo platform, and Nokia's hype around it raises questions about whether the company plans to replace its older Symbian platform with Maemo.

If Activision is to be believed, then its new "Call of Duty: Modern Warfare 2" video game has blown away all competition with the lethality of a Javelin missile plowing through Russian terrorists. Included in the smoking wreckage: not just previous gaming bestsellers like "Grand Theft Auto IV" and "Halo 3," but also the mangled corpses of Batman and Harry Potter...

After more than two years of crowing about "software plus service" rather than Software as a Service (SaaS) for its cloud computing strategy, the finish line is finally in sight for Microsoft's Azure. The company announced Tuesday at its Professional Developers Conference in Los Angeles that Azure will officially be available for all customers on Jan. 1, 2010...

Oh, the joy of downloading and installing free software -- only to have a bunch of unwanted, tag-along junkware, or worse, malware, automatically installed on your computer. Why has this unacceptable practice been the norm in the software industry for so many years? The answer to that question is two-fold: money; and lack of a better option. The ...

I was re-reading Eric von Hippel's excellent book Democratizing Innovation and found something in it that might help explain the popularity of cloud computing and Platform as a Service (PaaS). I am on the way to Dreamforce and have little visibility into what Salesforce.com might announce in the next day or two, but no doubt there will be a lot about the cloud, so this might be a good opportunity to make my point. Regardless, I will have more to say later...

The Information Security Forum may bill itself as the world's leading independent authority on IT security, but the companies and agencies that its members work for are finding themselves more dependent than ever on its computer security expertise. Current trends that are expanding access to networks for companies and consumers are also providing ...

News Corp.'s Rupert Murdoch is threatening to divorce Google over the issue of unpaid news content. However, Google's YouTube division still wants the marriage of technology and traditional journalism to work; hence the Tuesday launch of YouTube Direct, a tool designed to bring together media organizations and citizen journalists ...

Verizon has filed a response to the lawsuit AT&T brought against its snarky "We've Got a Map for That" advertising campaign. Unlike typical legal briefs, the carrier's filing is replete with witty rejoinders and sarcasm, echoing the ridiculing tone of the ads at the center of the dispute....

Verizon has filed a response to the lawsuit AT&T brought against its snarky "We've Got a Map for That" advertising campaign. Unlike typical legal briefs, the carrier's filing is replete with witty rejoinders and sarcasm, echoing the ridiculing tone of the ads at the center of the dispute....

Verizon has filed a response to the lawsuit AT&T brought against its snarky "We've Got a Map for That" advertising campaign. Unlike typical legal briefs, the carrier's filing is replete with witty rejoinders and sarcasm, echoing the ridiculing tone of the ads at the center of the dispute....

Adobe on Tuesday announced pre-release betas of Flash Player 10.1 and Air 2. The technologies have been enhanced to enable access to online video on any platform, including smartphones. They will also help provide a single, unified application development platform for online apps.

The world's increasing reliance on information technology, combined with the growing sophistication of cybercriminals and cyberattacks, is leading to a sort of cyber-cold war, according to a new report from computer security research firm McAfee. For example, Estonian government and commercial Web sites were hit by a series of denial of service a...

Despite laws, safe-driving campaigns and even gory public service announcements, an overwhelming number of teens are still texting while driving, according to a new report from the Pew Internet & American Life Project, "Teens and Distracted Driving." Driving while distracted -- often due to texting while driving -- has been identified as an automob...

The holiday shopping season is rapidly approaching, but optimism is fading for many online retailers, with sales growth expected to trend negative through the remainder of the year. As frugal shoppers continue to cut back on discretionary spending, retailers have responded with deep discounts and special offers. These promotions will have varying degrees of success due to competitive pressures that are pushing down prices, as well as the explosive growth of coupon and comparison shopping Web sites.