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At this year's CA World 2010 event in Las Vegas, the company unveiled its cloud management road map, along with a working plan for a family of new solutions that will form its CA Cloud-Connected Management Suite in the months to come. That's not the only change that CA Technologies brought to the agenda. With a new CEO on board, aggressive acquis...

Business software has long been described as "front office" and "back office," which essentially mirrors the arrangement of real-world processes within most businesses. That arrangement made sense in the past -- what went on within the business was usually shielded from the customer. That dichotomy often results in two realities: the one reflected...

With the rise of connected devices, mobile app developers are now center stage -- but juggling all the operating systems and form factors is an increasingly difficult act to perform. The challenge is to deliver a crowd-pleasing moneymaker without tearing the tent down. "The fragmentation of the app space is only just beginning," Trevor Doerksen, C...

Motorola on Wednesday announced a new Android-based smartphone targeted squarely -- pun intended -- at the social networking crowd The square-shaped Flipout is built on the Texas Instruments OMAP 3410 low-cost 600 MHz processor with 512 MB of RAM, 150 MB of available internal storage, and an included 2 GB MicroSDHC card. The phone supports up to a ...

AT&T on Wednesday announced new wireless data plans that let customers choose the price they pay based on how much data they use Beginning June 7, two new data plans will be available: the DataPlus option, which supports 200 MB of data, beginning at US$15 per month; and the DataPro plan, which accommodates 2 GB of data, starting at $25 monthly....

AT&T on Wednesday announced new wireless data plans that let customers choose the price they pay based on how much data they use Beginning June 7, two new data plans will be available: the DataPlus option, which supports 200 MB of data, beginning at US$15 per month; and the DataPro plan, which accommodates 2 GB of data, starting at $25 monthly....

AT&T on Wednesday announced new wireless data plans that let customers choose the price they pay based on how much data they use Beginning June 7, two new data plans will be available: the DataPlus option, which supports 200 MB of data, beginning at US$15 per month; and the DataPro plan, which accommodates 2 GB of data, starting at $25 monthly....

Microsoft's come out swinging in defense of Windows security following a Financial Times this week that Google is phasing out in-house use of Redmond's operating system because of security concerns "When it comes to security, even hackers admit we're doing a better job making our products more secure than anyone else," wrote Brandon LeBlanc, who ru...

For any of us who grew up in the age of digital, it's starting to feel like deja vu all over again as companies large and small flock to social media darling Facebook. It's not hard to understand the allure, given that there are over 400 million members -- 100 million of which live in North America;...

All is not well in venture capital land; at least, it's been a lot better. In April, the National Venture Capital Association (NVCA), which works with PriceWaterhouseCoopers to develop industry data, reported its numbers for both fund-raising and investment, and it represents a world turned upside down. Rather than paraphrase, here's the actual data from the press release of April 12:...

When it comes to designing Linux apps, one program's look and feeloften is too much like others' in a particular category. So app developersoften rely on feature sets and ease-of-use tricks to distinguish theirprograms from others in the field. The GnomeBaker CD/DVD Writer is a good example ...

The winds of change are buffeting businesses like never before. Consumer and workforce demands for Web 2.0 technology, the need to cut costs by going to the cloud, and the continuing need to control general spending in this economy are among the forces currently hammering away at enterprises. That's leading to new ways of approaching IT. For some ...

Leading what is likely to become a cavalcade of imitators, Asus debuted a tablet computer aimed squarely at the iPad market during the Computex computer conference The Asus Eee will sport 10- and 12-inch models running Core 2 Duo processors. The 12-inch version will run Windows 7 Home Premium, while the 10-inch version is based on Windows Embedded ...

Claiming it was scared into reality by the Chinese hacking attacks of late last year, Google is phasing out employee usage of the Windows operating system due to security concerns, according to a report in the Financial Times At least that's the cover story being provided by unnamed Google employees quoted in the FT article. An official response fr...

HP has announced it will lay off 9,000 employees over the next three years, trimming approximately 3 percent of its total workforce. At the same time, it will add 6,000 new jobs in global sales and delivery operations The company will take US$1 billion in charges, with half recorded in the current quarter and half by October 2013. It expects to rea...

Empty office space litters skylines, freeways and office parks. Once-busy hives of cubicles have become empty steel and concrete caverns. Their previous occupants met with a variety of fates: Some were victims of a deep recession; others were washed away by tsunamis of cheap labor in foreign lands; still others were unleashed by virtual technologies. Only the last group of former office dwellers have freed themselves willingly. They did so by exchanging their physical presence for a virtual existence.

It's the Holy Grail of contact centers -- creating a virtual agent that performs like that "real, live human being" that so many of us hope to reach when contacting a company. Unfortunately, the gap between automated agents and human ones remains a large one, with voice recognition and language processing technology lagging behind customer expectations...

It has become the PowerPoint slide seen around the world -- or at least the World Wide Web, and specifically those websites and blogs that pay close attention to technology and the smartphone market. A Microsoft presentation at the ReMIX trade show in France this week boasted a slide showing that tech market research firm IDC predicts 30 million Windows Phone 7 devices sold worldwide by the end of 2011...

This story was originally published on March 31, 2010, and is brought to you today as part of our Best of ECT News series. Climate change, peak oil, and precarious food systems seem finally to have entered the realm of relatively mainstream discourse. Corporate employees now routinely discuss their gardening plans and dreams of a hobby farm over l...

This story was originally published on May 17, 2010, and is brought to you today as part of our Best of ECT News series. Over the years, Salesforce.com has gradually transformed itself from being a CRM company to a cloud services provider.