Articles by

There has been a lot of activity related to the issue of Net neutrality in recent weeks, but none of it seems to be leading to a resolution of the central question of who -- if anybody -- ultimately will regulate broadband Internet service providers The latest developments in this ongoing saga occurred Wednesday, when Federal Communications Chairma...

In response to a recent revision to Apple's developer agreement for its iOS mobile operating system, a Google executive on Wednesday lashed out at the company, arguing that the new terms are "not in the best interests of users or developers." The change drawing Google's ire apparently prohibits some third-party ad networks from collecting ad perfor...

This has been a busy couple of months for Enterprise Mobility. 2010 isn't half over, and there are already significant changes in the Enterprise Mobility landscape: HP to acquire Palm...

Building better relationships with customers is an ideal that's not limited to any one market, community, industry or even country. The basics are the same, for the most part; they involves collecting data and applying it where appropriate to drive sales and customer loyalty Understanding this comes as second nature when you work within a single co...

Today's fast-paced business environment requires that employees have access to information where and when they need it. Organizations, however, struggle to ensure that employees have just enough access -- not too much, not too little. Inappropriate access is extremely common, and it can lead to detrimental business risk. Such events range from rel...

Social game developer Zynga has introduced its latest creation -- "FrontierVille" -- on Facebook. "FrontierVille" is similar to Zynga's immensely popular "FarmVille" in that players and their networks maintain a place -- in this case, a frontier outpost. The game starts with a covered wagon and plot of land where the player starts digging to build...

Sprint's HTC Evo 4G smartphone may have enjoyed a successful launch on Friday, but not quite as successful as Sprint originally claimed, the company admitted Tuesday. The total number of HTC Evo 4G devices sold on launch day was three times the number of Samsung Instinct and Palm Pre devices sold over their first three days on the market combined,...

Google has sped up its search engine with the introduction of its Caffeine Web indexing system This will provide 50 percent fresher results for Web searches than its previous index and is the largest collection of Web content the Web search giant has offered in search results, Google software engineer Carrie Grimes said....

Cloud is everywhere -- there is no escaping it! This is actually a good thing for companies having to deal with burgeoning storage and backup costs with no relief in sight. Internet-based cloud services provide a viable alternative for companies looking for an additional location to store their data. The reason I say additional is I believe that f...

It had to happen sooner or later; the only question in my mind is why it has taken so long. It appears that the backlash against social media is beginning. All I can say is, yippee! With trends like social media -- or almost any trend -- we tend to over-imbue the idea or offering with our own expectations of what's possible and inevitably we are ...

Note to those avoiding Linux: Yes, you can do desktop publishing. You cando it with Scribus One of the most frequently recurring comments I hear about why somebody -- especially in a small-business environment -- will not migrate toLinux is the alleged absence of a desktop publishing (DTP)application. I think this is one of the most under-reported...

In today's world of cloud-based services and legislative forces that are upping noncompliance penalties with each passing day, the application of email encryption as a strategic tool is back on the front burner. Email encryption is nothing new, of course. Yet outside of the usual circles -- finance, healthcare, government -- widespread adoption of...

Microsoft used its annual TechEd Conference to pitch its forthcoming mobile operating system, Windows Phone 7, to business users The platform will feature the kind of tight integration with Office applications that only the manufacturer of those applications can provide, the company insisted, along with a package of features commonly sought by cons...

There are multiple underwater oil plumes in the area surrounding BP's broken wellhead off the coast of Louisiana, but so far their concentrations seem to be "very low," according to a report released Tuesday by the National Oceanic and Atmospheric Administration. NOAA analyzed water samples collected by the University of South Florida's R/V Weathe...

China's State Council Information Office has published a whitepaper outlining its view of the Internet -- along with a reaffirmation that it intends to continue to restrict access to it. For the most part, the paper, which also was posted in an English language version, expresses admiration of the Internet.

The battle between Apple and Google in the smartphone market heated up further Monday with the introduction of the iPhone 4 and new information about iOS 4, the next-generation operating system for iPhones, iPod touches and iPads In the other corner of the ring stands Android, and it's fired up as well. Sprint said its HTC Evo smartphone, which was...

News of Dell's upcoming Streak device arrived as the news about tablet computing heated up. Apple's iPad continues to sell like hotcakes, passing the 2 million milestone and leading analysts to suggest that total 2010 iPad sales will reach between 5 and 7 million units. Apple CEO Steve Jobs and other luminaries at Walt Mossberg's All Things Digita...

The consequences of providing poor customer service are well known. What is less obvious perhaps is the importance of providing on-target customer experience as a means to boost profitability -- in other words, neither underdelivering nor overdelivering in order to secure optimal customer satisfaction at an optimal cost A great brand experience an...

Open source software is often considered more secure than proprietary counterparts by virtue primarily of the many sets of eyes that can find and patch any vulnerabilities, but a new report suggests otherwise In fact, the broad visibility of open source code serves to make it more easily exploitable, according to Sam Ransbotham, assistant professor...

Printer giant HP has announced a new line of printers that will ship equipped with a suite of services allowing their owners to print to them from anywhere on the Web, using any device capable of sending an email. The line starts at US$99 and the Web-based service will be supported by digital print advertising Every HP ePrint printer in the line, s...