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Aberdeen's May 2009 report "Wireless LAN 2009: From Network of Convenience to Critical Infrastructure" described the progress that the Best-in-Class had made from transforming their WLAN from a casual network overlay to that of core IT infrastructure. ...

The U.S. government's US$642-million program to encourage the use of electronic health records through federally created Regional Extension Centers (RECs) will involve a two-tiered effort featuring customer relationship management technology. The REC program is one of several federal initiatives promoting electronic health records The first tier of...

Part 1 of this series discusses Microsoft's smartphone forays Microsoft rekindled its on-again, off-again love affair with tablet PCs late last month, as CEO Steve Ballmer told financial analysts that it's giving top priority to its tablet project....

Conflicting reports are circulating about whether Google and Verizon -- once bitter enemies on the subject of Net neutrality -- have come to an agreement on how network operators should manage Web traffic Several publications, including The New York Times, The Wall Street Journal, and The Washington Post have reported that the two firms are close ...

Google announced on Wednesday that it has killed off Google Wave, the sharing and communication Web app it kicked off last year Wave "has not seen the user adoption we would have liked," wrote Urs Holzle, Google's senior vice president of operations. Google won't continue developing Wave as a standalone product, but it will maintain the site at lea...

Social gaming is now serious business, and Google appears determined to become a major player in this space On Wednesday, reports surfaced that Google was prepared to pay anywhere from US$182 million to $282 million to purchase Slide, developer of games such as "SuperPoke" and "Top Fish" that users can play on Facebook and other social networking s...

Satellite television provider Dish Network plans to release a load of apps this fall that will allow its subscribers to watch its program offerings on Apple's iFamily of mobile devices -- the iPhone, iPad and iPod -- as well as Research In Motion Blackberries and smartphones running Google's Android operating system Although the mobile service itse...

Today's CEO is beset by many challenges, not the least of which is dealing with his/her board of directors. This challenge has been rendered more difficult since the passage of Sarbanes-Oxley (SOX) in 2002. We are reminded how the collapse of Enron caused a backlash from Congress, thus resulting in the passage of SOX Fortunately or unfortunately, S...

Research In Motion held an unusual meeting in New York City on Tuesday. What was unusual was that it held the meeting. This is very unlike RIM. It introduced a new device called the "BlackBerry Torch 9800" and a new operating system. This is RIM's next-generation device, which has both a touchscreen and keypad. It has a newer and better Web browse...

This year, the CRM Evolution event was true to its name. The organization of the show reflected the way thinking about CRM has changed over the years, with a breakdown into three tracks: CRM, Social CRM and Deployment Strategies. Really, the tracks parallel the state of CRM for its users -- or rather, where users are on their CRM journeys. There a...

A tech enthusiast site says it has uncovered evidence of a dual-coreHTC phone called the "Glacier" that may be headed for T-Mobile.The report by AlienBabelTech.com details a since-removed entry on benchmarking site GLBenchmark showing a phone called "HTC Glacier" being tested by a user whose LinkedIn social networking profile reveals he works for T-Mobile...

Motorola and Verizon are working on a new tablet device on which users will be able to watch TV, according to a Tuesday report in the Financial Times The Android-based tablet will feature a 10-inch screen and will be closely linked with Verizon's FiOS digital pay-television service, the publication reported, according to "people briefed on the plan...

Microsoft Windows doesn't have a good way to handle digital certificates that have been tampered with, Roel Schouwenberg, senior antivirus researcher at Kaspersky Lab, said Tuesday at the company's North American Virus Analyst Summit in San Francisco One problem is that it doesn't clearly indicate when such certificates have been tampered with, he ...

The Federal Trade Commission and Intel are settling charges of anticompetitive behavior the government agency has levied against the chipmaker. Intel, which hasn't admitted to any wrongdoing, has agreed to make several concessions to settle the charges, which the FTC brought forward in a lawsuit last December. Intel has agreed it will not pay cust...

A new group announced Tuesday aims to create a community-built and -maintained version of Oracle's OpenSolaris operating system in which all portions of the code are open and fully available for use by developers Called "Illumos," the new project will replace the closed portions of Oracle's OpenSolaris code with open versions, making it possible fo...

Many businesses have begun to use some form of user-generated content on their sites, and while this content can help to build a brand and develop a community, there is some risk involved. "Left unchecked, this content can bring some issues," said Richard Butterworth, a spokesperson for XSitePro, which offers software for managing user-generated c...

Cloud computing is breaking through to the general public. Unfortunately, it's only the most watered down version that the public is hearing about. Last week I listened to a program on NPR that briefly discussed the cloud and some "expert" who worked for a general circulation magazine was happily telling the interviewer that cloud computing was ...

I have a problem with Linux! It has too many cool ways to navigate thedesktop and launch programs. I fell in love with the really awesomeGNOME Do recently and started a feud with myother computing personas. One relishes the panel, and another isenamored with the desktop draped in icons of my always-used programs ...

Now, more than ever, businesses want to work smarter and outdistance their competition to gain an edge. As a result, many are adopting converged communications technologies such as VoIP, collaboration, workforce mobility, and unified communications to accomplish these objectives Converged communications technologies provide many business benefits, ...

It has not been a great year for RIM, the Canadian maker of the BlackBerry device simultaneously loved and hated by millions of corporate employees The company has seen its stock price slip by more than a third and its market share among new smartphone customers dwindle from 45 percent in the spring of 2009 to 33 percent a year later, according to ...