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CRM applications for the pharmaceutical vertical are complex andhighly tailored for this unique space. Building a comprehensive mobileCRM app that takes into account the varying needs of a pharma rep,therefore, would be a major undertaking Antenna Software, which offers a mobile CRM app called "Antenna AMPPharma Sales," skirted that issue by buildi...

From Google, where privacy's just another word, and the idea of augmented humanity is one in which zombies whose memories are stored in Google's servers shamble around the streets, comes news that we need political reform It's shocking how the system works, Google CEO Eric Schmidt told an editor for The Atlantic at the Washington Ideas Forum. Laws ...

Facebook rolled out a package of new user tools Wednesday that stunned onlookers -- and not just because it had been widely expected that Facebook would make some kind of mobile phone announcement. Rather, it was the fact that Facebook introduced new tools with no crisis or controversy brewing in the background....

Verizon Wireless unveiled its plan for rolling out its 4G network on Wednesday, offering a glimpse into how the wireless experience will change for most users in the not-too-distant future Consumers who do a lot of Web surfing or regularly download music or video on wireless devices should expect the biggest changes, as the speeds at which that dat...

Logitech unveiled and demonstrated its Logitech Revue Google TV controller in New York on Wednesday ...

Part 1 of this three-part series discusses the promise cloud computing holds for federal agencies to drastically cut costs while boosting performance and improving services The U.S. government is searching for ways to reduce the fog of bureaucracy to improve communication with citizens, and has turned to the cloud as a key strategy to achieve that ...

The cost to send a letter (weight not over one ounce) via the U.S. mail is now at an all-time high: 44 US cents. The cost of a standard postcard is 28 cents. There was a time when a postcard could be sent for 1 cent, if one can imagine that! The sad thing is that there doesn't seem to be any end in sight to the cost of snail mail. Additionally sad ...

I just gave a speech to the Georgia Chapter of the Public Relations Society of America on the changing opportunities in the wireless and telecom industry. The response was terrific, but I could tell not everyone understood the changes occurring in the industry and the unbridled opportunity that is starting to appear. I updated the group on the gro...

I was eating dinner at my favorite Japanese restaurant last night, and I was nearing the end of my meal when the waitress came to the table and presented two beautiful pieces of maguro, or tuna sashimi. When I said I hadn't ordered it, the sushi chef leaned over the counter "No -- you did not order it!" he exclaimed. "But this is from the belly. It...

Part 1 of this three-part series addresses the way technology has made prisoners of office workers, who spend large parts of their lives confined to spaces much smaller than the typical jail cell. Part 2 takes a look at some of the technology innovations that might unchain them Being tethered to a computer all day is bad for employees' health and f...

Defying expectations that it would announce a complete site redesign, a new integration agreementwith Skype or even a phone of its very own, Facebook instead unveiled a revampedgroups feature on Wednesday, along with new tools to audit how apps areusing personal data and to download all of a user's data to abrowser-viewable file The groups feature ...

It comes as no surprise that venerable Microsoft's Web browser, Internet Explorer, has been on the decline in recent years, bowing under pressure from rivals like Firefox and Google Chrome. However, Web analytics firm StatCounter says while it's still the most-used browser family on Earth, fewer than half of Web users are now on it The company said...

Motorola announced six new smartphones running the Android operating system on Tuesday at the CTIA conference and show in San Francisco ...

Google has responded to Oracle's lawsuit alleging that it infringed on its Java patents by going on the offensive. Oracle has made an about-face on its support for open-source licensing, Google maintains in a response filed in the U.S. District Court for the Northern District of California Before Oracle acquired Sun Microsystems, Google notes, it w...

Recent events have added further credence (if more was needed) to the growing body of evidence that -- despite the boundless hype -- cloud computing is a game-changing phenomenon that is having an impact on how people think about enterprise storage. VMWorld 2010 brought an estimated 17,000 people together -- unheard of numbers for a trade show in...

My favorite scene in "The Social Network" is when Mark Zuckerberg's character has an epiphany that Facebook's screen should have a field to designate a user's status, as in relationship status or availability. Wait, I didn't give something away, did I? You've seen the movie, right? No? Go see it. I'll wait....

One of the hallmarks of using the Linux operating system is the ability to choose. The choices do not end with opting not to use Microsoft Windows or Mac OS X and instead choosing from among dozens of Linux distros. You also get the freedom to decide which individual software tools and applications are the best fit for your daily routine ...

Part 1 of this three-part series looks at a real-world case of IT transformation breakdown and explores the causes for the failure. Part 2 explores the first five "commandments" for successful management of a transformation program Those guiding a major IT transformation will find their jobs easier -- and be rewarded with better results -- if they ...

Facebook is holding an invitation-only press event on Wednesday. Thebrief announcement -- that is, the prelude to the actual event -- hasthrown the social media and blogosphere rumor mills into overdrive. What,the burning question is, will Facebook announce? Much of the speculation has centered around the phone that itallegedly is developing. If n...

Google has announced more content providers for Google TV, which itintroduced in May. While many of Google TV's content partners are major names -- HBO, TNT, CNN -- the three major networks, ABC, NBC and CBS, are so far not part of the mix Turner Broadcasting is optimizing websites for viewing on Google TV, including TBS, TNT, CNN, Cartoon Net...