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Pandemic, Compliance Driving Increased Privacy Spending

The global pandemic and the need to comply with laws governing consumer data are fueling increases in privacy budgets, according to a report by an association for privacy professionals and a multinational professional services firm The Privacy Governance Report for 2021 produced by the International Association of Privacy Professionals, EY and EY L...

INSIGHTS

The Great Sales Methodology Debate, Solved

For most of my professional life, before I became an analyst, I was a sales rep, and my forte was software. Back in the mini-computer era, nothing was easier, and then harder, than selling software Early on, it took almost nothing to sell some basic application development tools. Businesses knew they needed automation, and there was relatively litt...

OPINION

Why Microsoft Again Became the World's Most Valuable Company

Microsoft, on Oct. 29, once again surpassed Apple to take the top spot as the most valuable publicly traded company in the world At its annual Ignite conference last week, the company provided an overview of all things Microsoft, which highlighted why it deserves that top spot. It's because unlike other companies -- Facebook, for instance -- Micros...

EXCLUSIVE INTERVIEW

Future-Proofing Retail Operations in the Era of Supply Chain Chaos

As a result of the current pandemic-induced supply chain disruptions and evolving consumer shopping habits, a growing number of retailers are considering shuttering storefronts and selling their selected inventory with internet-based direct-to-consumer (DTC) buying options. A better option is for retailers to rethink their current business models and consider how to future-proof their operations...

LINUX IN THE NEWS

Hunting for Kernel Glitches, DevSec Tools, Edge for Linux, More Ubuntu Outlets

Today LinuxInsider introduces a bimonthly news column to summarize some of the Linux and open-source consumer and enterprise events scattered around the Linux Sphere Look forward to an assortment of topics that will keep Linux users and open-source supporters up to speed with new developments. We will cover items of interest for Linux desktop users...

Big Business Can Learn About Customer Closeness From D2C Brands

News of direct-to-consumer (D2C) prescription glasses retailer Warby Parker and its IPO in late September put all eyes on the D2C pioneer's business model. Warby reached a $6 billion valuation, 50 percent higher than its valuation in 2020, with much fanfare and anticipation for similar IPOs like that of D2C sneaker retailer Allbirds Selling directl...

Microsoft Enters Metaverse With Mesh for Teams and Dynamics 365 Connected Spaces

Microsoft offered a glimpse of the metaverse in the enterprise Tuesday at its Virtual Ignite conference with the announcement of Mesh for Teams and Dynamics 365 Connected Spaces Mesh for Teams combines the mixed-reality capabilities of Microsoft Mesh, which allows people in different physical locations to join collaborative and shared holographic e...

OPINION

The Dilithium Crystals Might Be Melting

For those born after the mini-computer era (co-terminus with the original Star Trek), dilithium is the fuel used to power a warp core propulsion system needed for interstellar travel Dilithium is both naturally occurring and rare, and when it melts, from overuse of the warp core, the starship is basically kaput. This metaphor makes sense if you kee...

Apple Privacy Rule Cost Tech Titans Estimated $9.85 Billion in Revenue

Facebook, Twitter, YouTube and Snap lost an estimated $9.85 billion in revenue during the first half of 2021 due to a new privacy tool launched by Apple that requires applications to ask for a user's permission before tracking their activity on the internet, the Financial Times reported Sunday The report, based on data from advertising research fir...

OPINION

How Qualcomm Can Seize the Smartwatch Market From Apple

Qualcomm doesn't like Apple very much, which is understandable given how Apple tried to put it out of business. Though another reason Qualcomm doesn't like Apple is that in Apple's vertically integrated world, Qualcomm is redundant One of the big problems for Qualcomm is that the Apple Watch remains superior in terms of features and overall capabil...

Facebook Reveals Name Change to Meta, Vision to Prioritize the Metaverse

Social media giant Facebook has a new name -- Meta. But the old name will remain the face on the digital conversation book CEO Mark Zuckerberg on Thursday announced the company's name is changing to reflect its growing focus on the metaverse. But the social platform's users and detractors will not see much in the way of restructuring its operation....

Cars.com Event Addresses FAQs, Concerns About EV Ownership

Misconceptions and poor inventory are confusing potential electric vehicle (EV) buyers. Education and marketing are needed to repair those problems Online car-shopping marketplace Cars.com went virtual on Thursday to help shoppers explore electric vehicle ownership. The website maintains a charged collection of information on all things EV to corre...

Amazon Rolls Out Alexa for Senior Living and Healthcare Providers

Amazon added two new solutions to its Alexa Smart Properties lineup Monday that will allow senior living and healthcare providers to integrate the company's voice agent Alexa into their properties and empower residents and patients to stay connected, informed and entertained Designed specifically for the needs of senior living communities and healt...

CRM's Pressing Platform Problems

A new Forrester survey commissioned by Capgemini, Salesforce, and MuleSoft reveals companies face the same recurring customer experience (CX) struggles. They lack an integrated single source of truth for customer data and are strapped with subpar personalization capabilities Forrester surveyed 426 directors and above in marketing, IT, and line-of-b...

Report Argues Antitrust Bill Would Hurt Consumers, Stymie Innovation

A proposed law barring high-tech companies from favoring their own products over those of their competitors would harm consumers, competition and innovation, according to a report released Monday by a science and technology think tank The bipartisan legislation filed by Sens. Amy Klobuchar, D-Minn., and Chuck Grassley, R-Iowa, prohibits "self-prefe...

Big Picture Marketing Advice for E-Tailers This Holiday Season

The holiday season is fast approaching, and e-commerce retailers are gearing up with marketing strategies to make the most of this all-important period that, in some cases, can make or break a business It's no secret that much of the money spent in retail e-commerce is transacted during the last few months of the year. That being so, businesses mus...

OPINION

Google vs. Apple Smartphones: Similar Capabilities, Polar Opposites in Strategic Execution

We are often faced with similar choices at first glance that later turn out to be very different Looking at the latest iPhone and Pixel smartphones' launches on the surface, both products seem to embrace beautiful screens, advanced cameras, and differentiated designs....

Amazon Celebrates SMB Sellers' Successes, Introduces New Tools at Virtual Event

Amazon heralded its shifting strategies to help sellers expand with new tools during its two-day Accelerate Seller Conference this week. The e-commerce giant announced its growing success with American small and medium-sized businesses empowerment this year, its glowing Sellers Report, and the results of its unique CRM tools for SMBs....

REVIEW

Cove High-Tech Neckband Aims To Ease Stress, Improve Sleep

Everyday stress at work and home sometimes seems like a health issue you just have to tolerate. But doing nothing to relieve routine stress usually winds up causing sleep and illness problems as well. Now, a wellness technology company has a wearable device that just might bring more good vibes your way When Feelmore Labs approached me with an offe...

New Cyber Theft Group Uses Revitalized Tricks To Target Online Merchants

A new fraud ring called Proxy Phantom is using sophisticated credential-stuffing attack methods to take over customer accounts for U.S.-based e-commerce merchants The latest research from digital trust and safety firm Sift demonstrates fraudsters' relentless innovation and reinforces retailers' need to double down on fraud protection as the holiday...

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