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Blackbaud Gears Up for Next Enterprise CRM Release

This was a big week for the Nasdaq-listed Blackbaud: The company announced its plans to acquire Convio, which offers a fund-raising application for nonprofits, for US$275 million ...

Middle-East Cyberbattle Escalates as Arab Banks Take a Pounding

Unrest between Israelis and Arabs on the cybersecurity front is escalating, with Israeli hackers having reportedly taken down the websites of the Saudi and Abu Dhabi stock exchanges The Israeli hackers, who call themselves "IDF-Team," paralyzed the Saudi stock exchange (Tadawu) site and caused significant delays to the Abu Dhabi Securities Exchange...

Alienware Packs Big Gaming Power Into Little Box

Dell's gaming computer brand, Alienware, has released a new desktop computer that -- while not quite in keeping with the trend toward mobile gaming -- is compact, powerful and sleek ...

Amazon Spins Up DynamoDB Database as a Service

Amazon.com has launched its DynamoDB fully managed NoSQL database service, targeting businesses that need to deal with large amounts of data The service will use the company's traditional pay-as-you-go model, and Amazon will take care of the administrative side of things, such as hardware provisioning and configuration, replication and partitioning...

Tapping Your Smartphone's Processing Power for Classic Photography

The stumbling-block to using a phone as an all-in-one solution for photography is basically that the lenses aren't as good as those on any dedicated camera. While you would expect a DSLR (Digital Single Lens Reflex) camera to sport a better lens, even the most basic, sub-hundred-dollar point-and-shoots have higher quality glass than the best phones.

AT&T Nudges Up Wireless Data Pricing

AT&T announced new wireless data pricing Wednesday that will give customers more data per month, but at a higher price The telecom's lowest tier for wireless data use, previously US$15 for 200 megabytes of data, will jump to 300 megabytes for $20. The 2 GB plan for $25 will now be $30 for 3 GB, and its highest tier, which also includes mobile hotsp...

AT&T Nudges Up Wireless Data Pricing

AT&T announced new wireless data pricing Wednesday that will give customers more data per month, but at a higher price The telecom's lowest tier for wireless data use, previously US$15 for 200 megabytes of data, will jump to 300 megabytes for $20. The 2 GB plan for $25 will now be $30 for 3 GB, and its highest tier, which also includes mobile hotsp...

LightSquared Cries Foul over GPS Testing

Tests conducted by the U.S. Air Force Space Command found that LightSquared's 4G wireless service does indeed interfere with GPS devices, as some critics have claimed However, the company's executives have refused to accept the test results, calling them bogus....

OPINION

Exciting Road Ahead for Automotive Tech

One look around last week's Consumer Electronics Show was all it took to see the automotive industry is really getting in-sync with the consumer electronics and wireless worlds. There is enormous opportunity, but there is also quite a bit of risk. Will these two industries work well together? Who and what will lead? The auto business has been ramp...

OPINION

What's Good for Social Business Is Good for Social CRM

I'm ensconced at the Swan and Dolphin Hotels at Walt Disney World in Orlando this week for IBM's concurrent Lotusphere/IBM Connect shows, and all the announcements here paint the picture of a company and a partner ecosystem that is going all-in on collaboration. (Paul Greenberg runs them down nicely -- and does so in a CRM-centric way -- here.) Big...

SOPA Support Goes Sour

The Stop Online Piracy Act (SOPA) appears to be reeling in the face of growing opposition Internet heavyweights like Wikipedia, Google and Facebook have demonstrated their opposition to the proposed legislation, in some cases protesting by temporarily blocking users from accessing content....

Apple Nips at Android's Tail

Apple came close to matching Android's smartphone market share during the fourth quarter of 2011, according to a Nielsen report released Wednesday. The debut of Apple's iPhone 4S in the fall had a major impact on the proportion of smartphones sold in the quarter. Demand for iPhones increased nearly 20 percent in December compared to three months e...

Yahoo Bloodletting Runs Deep as Cofounder Yang Exits

Yahoo cofounder and former CEO Jerry Yang has left the company in the wake of pressure from shareholders and the appointment of a new CEO earlier this month Yang announced his departure from all positions at Yahoo on Tuesday....

AMD Aims to Shimmy Into Ultrabook Turf With Ultrathins

Thin is all the rage in electronics these days, and nowhere is that more evident than in the notebook computer realm, where Intel has created a deafening buzz with its Ultrabook platform However, Intel's archrival, AMD, isn't sitting on its silicon when it comes to thin computers. It has a version of its upcoming Trinity chip designed for super sli...

Facebook on Mission to Wipe Koobface Off Face of the Web

Facebook eradicated the Koobface virus from its site about nine months ago. However, the social network says it is on a mission to vanquish it completely It's been three years since the virus first appeared on Facebook, and the company has learned quite a bit about it and its creators, it said in a blog post. It intends to share what it knows with...

Shareholders' Suit Claims Netflix Execs Knew Storm Was Brewing

Netflix shareholders have filed a class action lawsuit against the company, alleging that it withheld material information from investors about its growth prospects and plans for its fees before its stock plunged late last year The suit was filed against the company's senior management in the U.S. District Court in Northern California. CEO Reed Ha...

Alternative Travel Plans: The Online Exchange Adventure

Travel is, by its nature, an adventure, and alternative travel companies are making it more unpredictable than ever. Want to sleep on an stranger's couch, for instance? There's a company for that: CouchSurfing....

INSIGHTS

Customer Experience Problems: More Diagnoses Than Prescriptions

Customer experience is leading off the year as an idea that we need to pay more attention to. In the last week, two important publications have surfaced that highlight this importance. SAP gurus Reza Soudagar, Vinay Iyer and Volker Hildebrand (all senior officers at SAP) collaborated on a new book, The Customer Experience Edge: Technology and Te...

LINUX PICKS AND PANS

LiVES: A Rich Video Editor With Layer Upon Layer of Features

LiVES is an advanced video editor that can double as a video jockey (VJ) tool. It is surprisingly powerful. But its interface makes it rather simple to learn. In fact, it has so many feature levels that this app would be right at home as the video editor of choice in any professional film editing studio.

EXPERT ADVICE

Website Scaling, Part 2: The Metrics of Measuring

Website Scaling, Part 1: What It Means and How to Get There One thing I didn't go into in the first installment in this two-part series -- which is critical -- is how to measure Web scalability. The way you do this in a testing environment is, of course, called "load testing." But what you might not know about load testing is how it relates to Lit...

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