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Manufacturers are eager to lay the bricks and help pave the road to better, more personalized healthcare through integration of connected devices in the new Internet of Medical Things Compared to other industries, healthcare has been "inherently conservative and slow" to embrace innovations such as the cloud and the Internet of Things -- but that's...

This is the first post in a four-part series on modern approaches to improving customer loyalty through customer engagement. As I see it, there are four basic capabilities, or attributes, needed to build better customer loyalty. I learned about them from two McKinsey researchers, David C. Edelman and Marc Singer, in "Competing on Customer Journey...

Amazon on Tuesday announced a wide expansion of its Dash Button on-touch retail sales program, despite indications of relatively low acceptance among its key base of Prime customers The company added more than 50 retail products to its lineup of Dash thumb-drive size buttons, which let consumers reorder things like detergent and toilet tissue when ...

Hackers late Sunday broke into CEO Sundar Pichai's Quora account and through it accessed his Twitter followers, according to reports. The group taking credit for the breach, OurMine Security, previously hit other prominent high-tech figures, including Facebook CEO Mark Zuckerberg, Spotify CEO Daniel Elk, Amazon CTO Werner Vogels and former Twitter...

If you want a classy distro with the look and feel of the Microsoft platform, the MakuluLinux LinDoz edition will feed your nostalgia....

Microsoft on Tuesday announced a new Windows 10 upgrade policy -- weeks after losing a US$10,000 case in a small claims court. The owner of TG Travel Group in Sausalito, California, last month won a final judgment after she alleged that her computer was upgraded to the new operating system without prior authorization, according to court documents....

Salesforce Vice President Lynne Zaledonis drives product marketing and sales enablement for Sales Cloud In this exclusive interview, CRM Buyer discusses with Zaledonis what companies need to understand in order to succeed in the age of the customer....

Twitter fans who want to dress up pix they post to the service can do it with #Stickers, a new feature announced Monday. "Soon, you can browse our rotating sets of stickers to join in on real-time conversations, and select from the library of hundreds of accessories, emoji, and props to make your photos more fun," said Sasank Reddy, a senior produ...

The United States Senate last week rejected a Republican-backed amendment that would have given the FBI expanded authority to access the browser histories and other electronic records of targets of terrorism and other national security investigations without first obtaining a warrant. The Senate voted 58-38 for the amendment, cosponsored by Sen.

Anki on Monday introduced Cozmo, a little robot powered by an advanced artificial intelligence. Cozmo promises to be far more interactive than any toy robot that has been released to date. Although the multidisciplinary team of roboticists, animators and game developers who designed Cozmo had play in mind, they noted that the combination of techno...

Customers and investors increasingly are wondering why Verizon and Verizon Wireless are hurting themselves with their actions. Following are three examples that illustrate how these companies are causing themselves long-term damage.

We live in an unprecedented age of information and computing power -- yet whether publicly or privately, we still make decisions largely on how we feel rather than based on hard information. With this massive influx of data and computing power, when it comes to issues like global warming or gun control -- andmuch of what is being shown as data is...

Red Hat this week announced the release of Fedora 24, an open source Linux operating system maintained by the Fedora Project community Fedora Linux is the community version of Red Hat Enterprise Linux, or RHEL. Fedora 24 is comprised of a set of base packages that form the foundation of three distinct editions: Fedora 24 Cloud, Fedora 24 Server and...

Microsoft's acquisition of LinkedIn for more than US$26 billion has created quite a stir -- at least in my world. According to Ross Mayfield, a colleague at the Enterprise Irregulars, Ellen Levy reported that the deal can boast a number of superlatives if you look at it right: the largest sale of a consumer Internet company in history;...

Google Fiber, the high-speed Internet unit of Alphabet, has agreed to buy Webpass, a San Francisco-based broadband service provider that operates in five major metropolitan areas of the U.S., Webpass announced Wednesday. The deal will allow the combined companies to accelerate the growth of high-speed Internet across the U.S., said Webpass Preside...

BitTorrent on Thursday announced a revamp of its Bundle offering as a pilot project, giving it a new name, "BitTorrent Now." Heavily used by independent musicians and filmmakers, as well as the BBC and other organizations, the service now accepts ads....

Shares of Tesla Motors fell sharply Wednesday after the company, helmed by Elon Musk, made an offer to buy SolarCity for US$2.8 billion Musk is the chairman and top shareholder of the struggling alternative energy provider.

C-SPAN cameras in the U.S. House of Representatives were shut off Wednesday morning during a sit-in over gun control legislation, but the cable network soon began broadcasting social media streams from legislators taking part in the event. House Democrats, led by Rep. John Lewis, D-Ga., had refused to stop their protest, which demanded a vote on g...

Since mobile computing put an end to the good old days when IT departments had absolute control over software deployed in the enterprise, there's been a rise in employees' use of third-party applications -- a rise that poses security risks to corporate environments That is one of the findings in a report CloudLock released last week....

The rumor that Apple will get rid of the headphone jack in the iPhone 7 resurfaced Tuesday with an article in The Wall Street Journal citing people familiar with the matter Apple is expected to launch the new iPhone later this year....