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There was some bad news for owners of the latest iPhone models on Monday Batteries in the iPhone 8 and X may have shorter life spans than those in prior models, according to an article in ZDNet....

Something very interesting is happening in the world of CRM blogs: CRM is becoming less and less of a subject. Oh, it's in there -- it's just being elbowed to the back of the stage by a whole host of other related disciplines and technologies. Customer experience, customer engagement and content marketing are vying with artificial intelligence, In...

Online retail has been booming, with consumers flocking to the Internet to shop for almost anything. Online retail revenues in the U.S. would reach a projected US$445 billion in 2017 and jump to $600 billion by 2020, according to a report FTI Consulting released last fall The U.S. government has begun developing a program that would allow agencies ...

Sometimes I wonder if boards think CEO is a throwaway job. Considering that boards used to have a ton of ex-CEOs on them, and given the historic bad choices that have badly hurt or destroyed companies, you'd think someone would have developed a decent process to pick a good CEO. IBM, which just reported impressively good earnings, might be a goo...

Barcelona city officials have voted to shut the door on Microsoft Windows in favor of the Linux operating system and open source technology The city hopes to save money from proprietary software license fees and to build a specialized library of open source applications targeting the needs of government workers. Its goal is to encourage specialized...

Nintendo, riding high off of record-shattering sales of its Switch gaming console, on Wednesday announced an out-of-the-box addition to the family, Nintendo Labo. With its Toy-Con creations, Labo could rewrite the script on the way gaming companies expand their audience to the children's market. Nintendo Labo, a do-it-yourself cardboard kit, offer...

Google on Wednesday announced that page speed will be a ranking factor for mobile searches starting in July. Speed has already been a factor in desktop search rankings. Soon, as part of Google's new "SpeedUpdate," page loading time will be factored in when ranking mobile search results as well The change will affect only pages that deliver the slow...

Oracle's race to the cloud has offered multiple successes to its investors and some disappointment as well. No transition of this magnitude can be expected to run like clockwork, but the difference between revenues for Oracle's Software as a Service apps for last quarter, US$1.1 billion, and those for its Infrastructure as a Service apps, at $396 million, should at least get you thinking.

Google on Wednesday released its Cloud AutoML Vision service in Alpha. It is the first in a planned series of Cloud AutoML services designed to help people with limited machine learning expertise build their own custom models using advanced techniques such as learning2learn and transfer learning Learning2learn is a process for automating machine le...

A bug in the software used by Google Cast devices such as Chromecast and Home can slow down or crash WiFi networks The problem -- initially believed to be isolated to a particular router model made by TP-Link -- appears to affect models made by other manufacturers, including Asus, Linksys, Netgear and Synology....

IBM and A.P. Moeller-Maersk on Tuesday announced a joint venture to create a platform based on Hyperledger Fabric 1.0, with the goal of creating huge efficiencies in the global supply chain IBM and Maersk, one of the world's leading shipping container firms, have teamed up to provide a more efficient method of standardizing shipping logistics using...

Salesfusion on Tuesday launched version 12 of its marketing automation solution The company rebuilt Salesfusion 12 from the ground up to provide an architecture robust enough to support "the easiest-to-use, most modern campaign creation tools available to marketers today," said Greg Vilines, Salesfusion's VP of product and engineering....

Facebook once again has found itself at the center of a media storm, following Mark Zuckerberg's recent announcement of plans to shift its focus away from promoting news and business content and more toward emphasizing interactions from friends and family. The shift follows more than a year of heavy criticism directed against Facebook. It has been...

In recent years, CES largely has usurped the North American International Auto Show in Detroit as the "first auto show of the year." Automakers have used the annual Las Vegas shindig for all things consumer electronics to highlight the latest technology in vehicles So perhaps it was fitting that this year NAIAS, more commonly known as the "Detroit ...

Welcome, friends, to the first 2018 installment of Gadget Dreams and Nightmares, where we attempt to find the most compelling new gadgets that somehow survived a development process that lasted through the guttural wretchedness of 2017 ...

Community-owned fiber-to-home broadband networks generally charge less for entry-level service than private providers, according to the Berkman Klein Center for Internet & Society at Harvard University, which released its findings last week Despite lower "teaser rates" private providers offer during the first year of service, publicly-owned fiber-t...

Demandbase on Thursday launched its Conversion Solution, adding artificial intelligence-enabled intent data to its account-based marketing platform, which already incorporates targeting and engagement solutions. The Conversion Solution sends sales teams relevant and actionable alerts and insights across multiple channels in real time when one of t...

OK, I hate CES. It really is a horrible event, largely because of the timing -- and particularly this year, Las Vegas making it a nightmare to get around -- but man did they have cool stuff at the show. Among presentation highlights were Nvidia showcasing a whopping 65-inch gaming monitor TV (I so want one). Lowlights included Intel showcasing a ...

Many in the open-source community worked feverishly this week to respond to heightened fears that software updates to fix the Spectre and Meltdown vulnerabilities would put millions of computers at risk of slowdowns or even total disability Updated kernels were released for mitigation of Meltdown variant 3, or CVE-2017-5754, for X86-64 architecture...

Chemi Katz is CEO of Namogoo In this exclusive interview, Katz discusses the threat of online customer journey hijacking and offers advice on how to combat it....