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CRM guru Esteban Kolsky and I did some primary research earlier this year, paid for by Zoho. We wanted to improve our understanding of what buyers of CRM systems were most interested in, and to discover their highest priorities. Our survey population was comprised of more than 200 highly qualified executives and managers (47 percent C-level) in co...

Facebook has come under fire for its Ad Library application programming interface The API lets users perform customized keyword searches of all active and inactive ads related to politics or issues of national importance stored in the Ad Library....

These could be the worst of times for high-end flagship smartphones Google CEO Sundar Pichai on Monday told Alphabet shareholders that his company's flagship phones, the Pixel 3 and Pixel 3 XL, released last fall, had encountered some "year over year headwinds."

Almost two years after the infamous Equifax breach, many organizations still struggle to identify and manage open source risk across their application portfolios Meanwhile, the latest report tracking open source security shows a 40 percent rise in the average number of open source components detected in each codebase analyzed. The scanned software ...

Influencer marketing continues to build steam, and more companies, large and small are getting involved. As powerful and as helpful as influencers can be, it's important to realize that not every influencer is right for every company. Selection of the right influencers to work with your company and your brand is an important key to success Let's f...

A new Linux OS gets to the core of Linux computing with a revamped desktop environment and a new way to have fun with your daily computing tasks. Developer Jacque Montague Raymer on Monday debuted the MakuluLinux Core OS. He hopes Core becomes the crown jewel of the Series 15 release family.

A new method for hiding the true location of a website from users of the mobile Chrome Web browser has come to light Phishers can trick users into revealing their credentials for a legitimate website to operators of a malicious one, security researcher James Fisher reported in a post on his personal blog Saturday....

For B2B sellers, keeping pace with customer expectations is anything but easy. Accustomed to the simplicity and convenience that has become common across B2C transactions, buyers expect more from B2B sellers than ever before. Make the most of a growing B2B e-commerce market by considering the unique needs and preferences of each customer Identifyin...

Tesla sure didn't have a good week last week, given the kind of press coverage it got. (I just did a search and this was the top result when my search box autofilled "Tesla is going bankrupt" -- apparently this is a popular search topic.) The company's latest quarterly results were astonishingly bad. I'm not that worried about Tesla going away, though, as its products are far too popular for it to disappear. On the other hand, management clearly needs to be fixed. ...

A recent episode of a Linux news podcast I keep up with featured an interview with a journalist who had written a piece for a non-Linux audience about giving it a try. It was surprisingly widely read. The writer's experience with some of the more popular desktop distributions had been overwhelmingly positive, and he said as much in his piece and during the subsequent podcast interview...

With jam-packed delivery schedules, driver shortages, and impatient millennials who refuse to wait three days for their goods, it's clear that running an e-commerce company is not an easy walk in the park. It seems the "Amazon effect" is only growing stronger and stronger. Retail e-commerce sales are projected to surpass US$735 billion in 2023, ac...

Feren OS might well be the Linux computing game-changer that lures you away from your current operating system Feren OS is based on Linux Mint 19 and the Cinnamon desktop environment that Linux Mint devs developed. This distro currently does not give you any other desktop options. However, it comes with a wide assortment of configuration choices th...

Only a fraction of consumers are willing to pay US$1,500 or more for a flagship Apple iPhone or Samsung Galaxy smartphone, suggests an informal ECT News Network survey conducted from April 15 to 22. Fewer than 2 percent of those who took part said they'd be willing to pay such a premium for a handset Since the release of the first iPhone in 2007, t...

Kara Swisher gave a pretty good impression of a woman at her wits' end in The New York Times the other day over social media's part in recent killings, such as in Sri Lanka over the weekend and in New Zealand a few weeks ago Social media "has blown the lids off controls that have kept society in check," she wrote. "These platforms give voice to eve...

Contemporary online retail enables faster, smoother, and more profitable interactions between consumers and merchants. Individuals can shop and make purchases at any time, from any location, with the help of the devices resting in their pockets. Plus, with innovations like same-day shipping, IoT-connected devices, and much more, it's never been easier to be a consumer...

The Federal Aviation Administration has given its first air drone delivery certification in the United States to Alphabet's Wing Aviation, paving the way for the service to begin commercial package delivery in Blacksburg, Virginia. "This is an important step forward for the safe testing and integration of drones into our economy," said U.S. Depart...

Apriva this week announced partnerships with AveriGo and Vagabond to offer innovative mobile shopping and payment solutions Apriva offers an adaptive platform for secure mobile communications and omnichannel payments....

For those of you who have an ear to the ground on American economic trends (or just listen to a lot of NPR Marketplace), you've probably heard the whispers of a recession heading our way, starting as early as this year Everyone remembers how hard their finances were hit back in '08 -- no one better than small business owners, some of whom lost ever...

The European Parliament overwhelmingly approved two measures that would integrate the region's fragmented law enforcement and home affairs databases into a centralized one that would include biometric information on some 350 million EU and non-EU citizens. It approved creation of the new system, the Common Identity Repository, on two votes last we...

Red Hat is the new keeper of the keys to two popular versions of the open-source Java implementation, OpenJDK 8 and OpenJDK 11. The company has taken over stewardship from Oracle, it announced last week Oracle ended commercial support for Java 8 and the Oracle JDK 8 implementation of Java SE last year. Oracle left the enterprise Java business when ...