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Kana Communications (Nasdaq: KANA) was at US$4.06 in morning trading Tuesday, up 9 cents, after the company said a division of German communications firm Bertelsmann will use Kana's technology as the "backbone" of its U.S. customer service centers. Bertelsmann Services, a $900 million customer-se...

Internet delivery service Webvan (Nasdaq: WBVN) announced Tuesday that it is exiting the Dallas, Texas market in a bid to conserve capital and bring its other regional areas of operation to profitability. The Foster City, California-based company also said that approximately 220 workers will be lai...

Breakaway Solutions (Nasdaq: BWAY) traded Tuesday morning at US$1.28, up 16 cents, after the company said it received $33 million in financing to help it continue its push toward profitability. The company said it has already received $3 million of the equity financing, with the remainder subject t...

Online scam artists contributed to a 50 percent increase in credit card fraud in the European Union (EU) last year, ringing up US$553 million in illegal transactions, according to numbers released by the European Commission (EC) on Monday. To stem the tide, the EC has launched an ambitious thre...

Amazon chief executive officer Jeff Bezos sold about 1 percent of his personal stock holdings just before the release of a blistering analyst report that Amazon had advance access to, according to a newspaper report. The Seattle Post-Intelligencer reported on Saturday that Bezos sold stock in two...

The news of labor strife at Amazon.com, Webvan and Etown has industry observers asking this question: Are unions responsible for the struggles of online businesses, or do e-tailers only have themselves to blame for the dot-com union movement? Because investors are usually sitting on the fence abou...

There is a popular perception that eBay is sitting pretty in the auction world, all but untouchable by its many rivals. But fissures are beginning to form, and eBay's empire may not be as solid as it seems. An increasing band of auction die-hards, many of them professionals, believe that eBay...

Novell (Nasdaq: NOVL) was at US$7.53 in morning trading Friday, down 47 cents, following reports that the software maker expects a big drop in revenue for the year. Net management services, directory services and consulting all saw revenue declines in the quarter, according to the company. Nove...

Over the past few months, Yahoo! has been swiftly moving to diversify its revenue streams and decrease its dependence on online advertising. The Web giant's efforts to boost income include the recent decision to charge users listing fees for online auctions and the expansion of its business-to-...

Successful Old Economy players often say, "Be careful about the guy who says he's got so much business he can't take on any new clients." Internet consultants used to brag about their fortunes, both financial and in numbers of clients -- until the bottom fell out of their business. It was an adv...

Despite posting a greater-than-expected fourth-quarter 2000 loss on Thursday, travel services e-tailer Priceline.com (Nasdaq: PCLN) secured investments totaling US$50 million from two Asian firms and predicted it would have a pro forma operating profit during the second quarter of 2001. "We cont...

Homestore.com (Nasdaq: HOMS) said Thursday that the U.S. Department of Justice (DOJ) has signed off on its planned purchase of Move.com, setting the stage for the Net's largest real estate firm to become even more dominant. The Westlake Village, California-based Homestore said while investigat...

Online auction search site Bidder's Edge, which was barred last year by a court order from combing auctions that were listed on Internet heavyweight eBay, said that it will be shutting down its search service on February 21st. Burlington, Massachusetts-based Bidder's Edge said that the business ...

Barnesandnoble.com scored a legal victory over rival e-tailer Amazon.com Wednesday when the U.S. Court of Appeals in Washington, D.C. lifted a preliminary injunction that had barred Barnesandnoble.com from using one-click Web shopping technology. In its ruling, the court said that Barnesandnoble...