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Dot-com companies claimed more executive departures than any other business sector in April, according to a study released Monday by Chicago, Illinois-based outplacement firm Challenger, Gray & Christmas (CGC). John Challenger, chief executive officer of CGC, told the E-Commerce Times that s...

The last time Amazon.com linked arms with a brick-and-mortar retailer struggling for an online foothold, the results were impressive. Amazon partnered with Toysrus.com and helped force onetime category thoroughbred eToys to drop out of the race for good. So now that Amazon has agreed to work w...

Fewer than 40 percent of companies respond to customer service e-mails within six hours and nearly one-fourth never reply at all, according to a report released Monday by Jupiter Media Metrix. The bottom line, Jupiter said, is that customers who make inquiries by e-mail often tire of waiting fo...

AOL Time Warner (NYSE: AOL) rose US$1.28 to $51.27 in morning trading Monday, following reports that the world's largest media company is in talks with a cable operator in Europe about broadband services. The Financial Times said that AOL is talking to UK cable operator NTL (NYSE: NLI) about a bro...

BroadVision (Nasdaq: BVSN) picked up 73 U.S. cents to $6.24 in morning trading Monday, after the e-commerce software maker said that retail giant Wal-Mart Stores will use BroadVision software to power its Web sites. Terms of the global licensing agreement were not disclosed. Wal-Mart, already a ...

A channel surf across the e-business landscape reveals mixed signals when it comes to the success of TV network-backed Web sites. "Part of it is they don't sell; that's not what they do," IDC analyst Jonathan Gaw told the E-Commerce Times. "They are content-focused because that's their strong sui...

After reluctantly dipping its toe in the online shopping world with a narrow test market, retailer Home Depot said Thursday that it will expand its Internet presence to 48 states, but only on a limited basis. While customers in three test cities now have the ability to buy all of Home Depot's 5...

Competition among online travel companies is a mutual back-scratching model that other industries would do well to watch. It's as if the various players are indirectly working together to create a solid playing field that cannot be toppled. Once in place, the field will likely be the site of som...

Gone are the days when visiting dusty warehouses and digging through bins of junk were the only ways to buy bargains from the government. Now a number of government agencies have gone high tech and are using Web sites like eBay to auction off surplus property, ranging from jalopies to jewelry. A...

After two consecutive months of declining layoffs, dot-com companies made a record 17,554 job cuts in April, marking an 84 percent increase over the 9,533 e-business jobs cut in March, according to a report released Thursday by job placement firm Challenger, Gray & Christmas (CGC). "These we...

Despite a recent hesitancy on the part of e-business investors to get involved in the Asia-Pacific market, a report released Friday by IDC predicted that B2B e-commerce in the region will sell more than US$61 billion in direct and indirect materials by the end of 2002, compared to $12.8 billion ...

Taking a cue from rival IBM, Compaq announced late Thursday that it has reached an agreement to buy Internet consultancy Proxicom for US$266 million in cash. The purchase pushes Compaq toward its stated goal of increasing its consulting and services business from 21 percent of its revenue to 30...

Think there's such a thing as Internet privacy? Outgoing Yahoo! chief executive officer Tim Koogle probably thought so too. But that was before he was "outed" by The Washington Post for using a screen name to participate in auctions -- on eBay. What's most interesting is Koogle's response to the...

KB Toys said Thursday that it is purchasing "substantially all" of defunct e-tailer eToys' inventory for US$5.4 million, as part of eToys' bankruptcy proceedings. KB Toys stressed that although the retail value of the eToys merchandise is estimated to be $40 million, KB Toys does not expect to ...

VeriSign (Nasdaq: VRSN) rose US$5.86 to $52.08 in morning trading Friday, after reporting a 526 percent year-over-year revenue increase and a jump in pro forma earnings for the first quarter ended March 31st. VeriSign also said that directors authorized the repurchase of up to $350 million of co...