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Expedia said late Monday that business recovered from the September 11th terrorist attacks faster than initially predicted, with the online travel company posting better-than-expected results for its fiscal first quarter of 2002, including earnings (before non-cash items and expenses) of US$15.1 ...

Consumers are a demanding bunch. And as technology gets exponentially better and cheaper over time, online shoppers are wanting better and cheaper access to what they are looking for. Forrester Research senior analyst Paul Sonderegger told the E-Commerce Times that users "are downright hostile to...

Despite the slowdown in the global economy, online retailers worldwide are expected to rack up US$25.3 billion in sales this holiday season -- marking a 39 percent spike over last year's figures -- according to a study released Monday by GartnerG2. The research firm also predicts that the fallout...

Surging apparel sales will help fuel a 43 percent rise in online spending this holiday season, Web measurement firm Nielsen//NetRatings said Monday. Nielsen//NetRatings predicted that US$10 billion will be spent online during the last eight weeks of the year. Clothing will top all other sectors w...

In the glory days of e-tailing, many Internet pure plays spent lavishly on customer acquisition and loyalty programs, but corporate naivete and consumer greed proved a crippling combination for those online businesses. As a result, e-tailers were forced to rethink their promotion strategies, esp...

Remember the phrase "content is king"? Content can mean many things, but I'm referring to information and functionality that directly aids online shoppers in making purchases, like selection guides, comparison charts and how-tos. Let's call it "commerce content." As an online shopper and a former...

Online auctioneer eBay topped analyst estimates in the third quarter ended September 30th, and raised estimates for the current quarter as well. "In these extraordinary times, we continue to be impressed by the strength and resiliency of our user community," said eBay president and chief executiv...

Executives with the big five recording companies had barely raised the champagne flutes to their lips when notices from the U.S. Department of Justice got delivered. The possible charge? Antitrust violations.

The simmering dispute between Yahoo! and Microsoft over Web traffic stats points to a larger problem in the online world. There is no single standard means to measure Internet traffic and activity. And it's time there was.

Outpost.com (Nasdaq: COOL), one of the first big-name pure-play e-tailers, continues to lose money but says it expects to have enough cash to hang on until its proposed merger with Fry's Electronics can be consummated. Outpost's most recent quarterly report, filed with the Securities and Exchange...

The eToys Web site is back, in time for the holidays. The online toy seller, which went out of business and had its assets acquired last spring by toy retailer KB Holdings, is operating as a unit of KB's subsidiary KBKids.com. Morningstar.com analyst David Kathman told the E-Commerce Times that t...

Travelocity reported its largest quarterly profit to date on Wednesday -- US$4.9 million -- despite a decline in revenue attributed to flying fears after the September 11th attacks. Travelocity's revenue of $78.5 million in the third quarter was 4.6 percent below the $82.3 million the company ...

There has been no typhoon of bankruptcy filings since September 11th, but there have been scattered showers of Chapter 11 here and there. The job among many tech and e-commerce companies right now is to reassure investors that they are solvent, and that the New Economy is not destined to be a sac...

Career planning in e-commerce is not for the weak-spirited. A struggling technology sector and an economy teetering on recession have severely limited the opportunities for middle- and upper-level managers. "With the way the market changes so quickly these days, it is very difficult to speculate ...

Forrester Research said Tuesday it will stick by its prediction that U.S. consumers will spend US$11 billion online this holiday season. The estimate, which calls for a 10 percent increase over 2000 online holiday spending, was revisited, Forrester said, in the wake of the September 11th terroris...