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Internet portal Yahoo! said Thursday it will cut 400 jobs worldwide as it refocuses resources away from unprofitable sectors. Yahoo! plans to add as many as 100 jobs in growing areas, however, including sales, resulting in a net job loss of about 300. Some of the job losses come as Yahoo! abandon...

To build trust and gain customer loyalty, online merchants and marketers need to let Web shoppers feel in control of the buying process, as well of the ways that personal information about them may be used, according to a report by McKinsey & Co. Just 4 percent of Internet users routinely reg...

Online travel site Orbitz told the U.S. Department of Transportation that its business has introduced new competition in the online travel sector, contrary to arguments made by Orbitz' travel industry rivals that it is likely to compete unfairly.

The 2001 online holiday shopping season began in earnest last week, with visits to Web stores surging 14 percent compared to the week before, according to a report released by Nielsen//NetRatings. Last year, the holiday traffic surge also first came during the second week in November, bringing a ...

'Tis the season for online shopping forecasts. A survey of this season's predictions reveals that most of the major research firms are actually fairly close in their forecasts, but with some important distinctions. "I would focus less on the absolute numbers and more on the growth," Jupiter Media...

The holiday shopping season is off to a fast start at America Online, the company said, raising hopes for a late-year revenue boost for Amazon.com and other e-tailers as well. AOL said that its members spent US$2.7 billion online in October, up 80 percent from last year. AOL director of e-commerc...

This month, EBay is testing sales of wine on its site, and also backing away from making its new "Checkout" system mandatory. How are these two things related? They are both examples of EBay's willingness to try new things and, even more important, to fail and/or admit when it is wrong.

Popular search engine Yahoo! will trade high-profile positioning for dollars under a new agreement with Overture Services -- formerly known as GoTo. Beginning Thursday on Yahoo's main search page, Internet users will see both the company's own keyword matches, compiled by Yahoo! staffers, and the...

EBay has grown faster than any other technology company in the United States over the past five years, according to a report released Wednesday by consulting firm Deloitte & Touche. In its annual Fast 500 listing of the fastest-growing high-tech firms, EBay far outpaced all others, recording ...

Today's e-tailers are laser-focused on expediting the purchasing process, so designers must justify their work in terms of usefulness first -- and aesthetics second. That is not to say interactive and multimedia Web design solutions are inherently counterproductive. "It has to do with a greater a...

At first, the idea of digital books sounded so futuristic. Even so, we wrote it off as another passing innovation. Nevertheless, the major publishing houses have worked at plans to enhance their presence in the e-book marketplace.

Internet usage in the United States climbed to record levels in October, raising hopes for a strong holiday shopping season, two Web research firms said Tuesday. Both Jupiter Media Metrix and Nielsen//NetRatings reported record numbers of unique users surfing the Web during the month. "We are est...

From corporate formation to business licensing to taxation, lawyers have a hand in nearly every aspect of a fledging e-commerce business. For many online entrepreneurs, working with attorneys is an enormous stumbling block. However, the more you learn to think and operate like a lawyer, the bette...

In an exclusive interview with the E-Commerce Times, Oracle senior vice president and chief marketing officer Mark Jarvis attributed the company's online marketing success to its use of exhaustive scientific measurement and data analysis. Most importantly, he said, Oracle does not turn to adverti...

Embattled e-marketer DoubleClick is giving up ownership of its European media operations, and teaming with a German partner to run them as it shoots for profitability next year. The companies said the deal will create an independent online media entity in Europe that may eventually reach more tha...