Archive

E-tailers are taking a new look at personalization these days as they hunt for more ways to cross-sell, upsell and encourage repeat business. E-commerce solutions providers and research firms are advocating the integration of personalization into online strategies as one way companies can optimize c...

A ruling by a three-judge panel in the U.S. Ninth Circuit Court of Appeals has established new privacy rights for employees who use employer-issued cell phones, pagers and computers to send personal text messages. The judges upheld the verdict in Quon v. Arch Wireless, which determined that if an ...

Rising transportation costs and concerns about social and environmental responsibility are spurring corporate demand for videoconferencing, collaborative software and virtual telepresence technology. Wider access to broadband Internet is a key enabler. Changes in business and social attitudes toward...

Two Orange County, Calif., teens have been charged with breaking into their school late at night and using stolen log-ins to hack into its computer system and change their grades. Omar Khan, 18, a student at Tesoro High School in Rancho Santa Margarita, now faces 34 felony counts of altering a publi...

HP opened the second day of its Software Universe event Wednesday in Las Vegas with "product day," but the presentations seemed more about process -- the processes that usher application definitions and development into real world use. I've heard of applications lifecycle, sure, but the last few day...

With a third of all lead generation budget dollars allocated to outsourced B2B teleservices providers, how do Best-in-Class organizations most effectively compensate their external vendors? Aberdeen survey respondents provide rich detail regarding their preferences for how they prefer to model the f...

Many e-commerce companies have boosted their fortunes by expanding their markets beyond the United States. Avail Intelligence is hoping to help such merchants boost profits and sales by doing the reverse. The move comes as e-commerce growth begins to slow, a function of the sheer size of the market ...

Microsoft has a new weapon in its advertising arsenal. The software giant has acquired Navic Networks, an interactive television ad developer that targets specific audiences with its service. Terms of the deal were not disclosed. Navic uses audience measuring data to determine which broadcast commer...

In a reminder that investors remain hungry for chances to back social networking firms, LinkedIn announced it has closed a fourth round of funding worth $53 million. The investment places a valuation of "slightly over $1 billion" on the firm, which bills itself as a professional and business-focused...

Tens of thousands of fledgling job seekers have spent a great deal of time, effort and money devising video resumes, a variation on the decades-old task of letting a potential employer know a little something about you. However, while the new approach has garnered some sizzle, it lacks substance. "V...

A federal judge has ruled that an administrative office within the Executive Office of the President is not subject to the 41-year-old Freedom of Information Act. The decision is the latest hurdle blocking a many-fronted effort to determine how an alleged 10 million White House e-mails apparently di...

The online security space has been no different than any number of other software categories in its adoption of Software as a Service. However, until recently most of the offerings in this space have been targeted to e-mail protection. That is beginning to change as more and more vendors begin to ro...

Contextual targeting is widely used in both the offline and online advertising worlds. However, the wild-card nature of behavioral targeting could revolutionize how marketers interact with their target audience in an online world. Behavioral targeting is based on a proven assumption that the Web pag...

The world's largest online auction house, eBay, has announced plans to let third-party developers integrate applications directly onto eBay by giving their applications more direct access to the site's 700,000 professional sellers. The company revealed the details at its seventh annual eBay Develope...

Seeking to protect its own business model, The Associated Press is hoping to clarify what constitutes fair use of the content is publishes online, with plans to lay out guidelines for bloggers on how much content they can quote. The AP, which bills itself as the world's largest and oldest news-gathe...