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This is an interesting story that no one is really talking about yet. If all goes according to the plans of Philip Falcone, Harbinger Capital Partners will turn into the newest competitor in the wireless industry. "LightSquared," as the new venture will be called, will offer a wireless data service ...

Facebook, one of the most popular sites on the Web -- now claiming 500 million users -- also has the dubious distinction of being one of the lowest-ranked in terms of customer satisfaction. Facebook scored a paltry 64 on the 100-point scale of the 2010 American Customer Satisfaction Index E-Business...

These days Apple reminds me a lot of the inscription found on the James Farley Post Office in New York City: "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds." If Apple had a credo, the aphorism on its Cupertino headquarters ...

Amazon has announced a dramatic upswing in e-book sales. For the first half of 2010 it sold three times as many Kindle books as it did in the first half of 2009. For the full second quarter, it reported sales of 143 Kindle books for every 100 hardcover books sold. Over the past month, it sold 180 Ki...

Branding is often undervalued. The mantra at many companies is "leads and sales, leads and sales," with most marketing investments going toward lead generation activities. In addition, marketers often believe that branding results are difficult to measure. The Internet has relegated these notions to...

Motorola will sell the majority of its network equipment business to Nokia Siemens Networks in a $1.2 billion deal that is generally seen as a positive move for both companies as they pursue their respective business strategies. Motorola gets a much-needed infusion of cash, plus the freedom to focus...

Just how secure is your website? How tough is your webhosting provider's backbone? How vulnerable are you to cyberattacks like those that played havoc with Facebook and other sites in the past -- the victims of a rogue blogger? While no site is absolutely safe from assault, it pays to be vigilant ...

U.S. sales of gaming hardware, software and accessories experienced a slump in the month of June with such transactions down by 6 percent compared to a year earlier, to $1.1 billion, according to NPD Group. Within that category, hardware -- in particular, Microsoft's Xbox 360 and Sony's PlayStation ...

All it takes is one bad experience to turn a customer away -- which is why the delivery of accurate and consistent product data across all channels is fast becoming one of the most important criteria for online and cross-channel success. Whether consumers visit a site to make a purchase, use their m...

Twitter on Wednesday launched its @earlybird service, aimed at providing its some 75 million members with daily deals and creating a revenue stream for itself. The first offering from the service was a discount on tickets to see the critically panned movie "The Sorcerer's Apprentice" from Disney and...

Over the last 10 to 15 years, Apple has done a remarkable job of creating cutting-edge devices that have won the hearts of their users. It forged a special bond with customers and investors that other companies want but don't have. It seemed to be bulletproof. Suddenly, Apple may have a chink in i...

eBay has been slammed with a lawsuit alleging that the e-commerce giant infringes on six patents with its PayPal, Bill Me Later, Shopping.com and StubHub services. The suit, filed in the U.S. District Court in Delaware by XPRT Ventures, veers from the typical pattern of patent disputes. For starters...

Zuora, a provider of on-demand subscription billing and payment services, was cofounded in March 2008 jointly by Tien Tzuo, who serves as its CEO; Cheng Zou and K.V. Rao. It received $6.5 million in Series A funding later that month and $15 million in Series B funding in October of 2008. It has been...

Zuora, a provider of on-demand subscription billing and payment services, was cofounded in March 2008 jointly by Tien Tzuo, who serves as its CEO; Cheng Zou and K.V. Rao. It received $6.5 million in Series A funding later that month and $15 million in Series B funding in October of 2008. It has been...

Zuora, a provider of on-demand subscription billing and payment services, was cofounded in March 2008 jointly by Tien Tzuo, who serves as its CEO; Cheng Zou and K.V. Rao. It received $6.5 million in Series A funding later that month and $15 million in Series B funding in October of 2008. It has been...