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CRM solutions provider eShare Technologies (Nasdaq: ESHR) said Tuesday its first quarter sales dropped nearly $9 million from the first quarter of 1999, topping out at $20.4 million.

The Cobalt Group (Nasdaq: CBLT), a provider of Internet business-to-business (B2B) services to the automotive industry, said late Monday that its first quarter revenues increased 11 percent over the fourth quarter of 1999 to $9.3 million, driven in large part by its Web hosting and applications serv...

While online privacy is one of the thorniest issues in cyberspace today, inaction and rhetoric have promoted a groundswell of fear and distrust in the average consumer.

E*Trade CEO Christos Cotsakos is projecting revenues in excess of $1 billion (US$) for 2000, although the company's first quarter profits were marginal.

When the Children's Online Privacy Act of 1998 (COPPA) went into effect Friday, the measure received mixed reviews.

A new IDC report indicates that despite a rapid increase in the number of small American businesses climbing aboard the Internet express, a surprisingly small percentage are actually selling their products or services online.

Andersen Consulting, Sun Microsystems and iPlanet announced Tuesday that they will form a joint venture and invest $300 million (US$) to set up a system to provide electronic buying services for businesses.

After weeks of behind-the-scenes wrangling over remedies in the Microsoft antitrust case, published reports Monday indicate that the U.S. government and 19 states are inclined to seek a breakup of the company.

Continuing a strong first quarter showing by e-commerce companies in 2000, name-your-price pioneer Priceline.com (Nasdaq: PCLN) reported results Monday that topped both analysts' expectations and year-earlier figures. Revenue jumped 535 percent to $313.8 million (US$).

Last Thursday, Indiana University joined Yale University in banning the popular Napster site because of concerns about possible copyright infringement.

The Children's Online Privacy Protection Act (COPPA) took effect on Friday, requiring online businesses to secure parental consent before collecting personal information from pre-teen Web surfers.

San Jose, California-based Aspect Communications (Nasdaq: ASPT) said Monday that upscale retailer Saks Fifth Avenue (NYSE: SKS) has selected its CRM portal for call centers in Mississippi, Maryland and Illinois.

CRM solutions provider Point Information Systems announced Monday that Allianz Life Insurance Company of North America -- one of the top 50 life insurers in the United States -- has implemented Point Information Systems' CRM system throughout its U.S. sales organization.

Hitachi Data Systems, a subsidiary of the $65 billion global electronics company Hitachi, Ltd., and Where2Net announced today that they have formed a strategic alliance to deliver CRM solutions to retailers.

CRM provider Circle.com received recognition for its Web site design work today, as the company announced that it has received the U.S. Federal Design Achievement Award for its redesign of the U.S. Senate site.