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About a year ago, even true dot-coms were distancing themselves from the Internet label. But as e-commerce enjoys a somewhat tempered revival, the dot-com is no longer a pariah. In fact, some analysts say the name may help consumers distinguish pure-play Internet firms from their multichannel counte...

Despite all the reports of bankruptcies and losses, some companies are doing just fine on the Internet. But the list of companies that are "getting rich" may be surprising. Aside from the obvious handful of bellwether e-tailers, such as Amazon.com and eBay, some seemingly unlikely candidates are rak...

Hewlett-Packard has announced plans to sell products directly to more than 2 million small businesses. Previously, the direct sales model had been reserved for the company's largest enterprise customers. The company said it will release a quarterly catalog that will feature PCs, notebooks, servers, ...

Founded in September 1998, Google is at least three years younger than most of its search engine competitors but already has surpassed its rivals in terms of popularity. However, as scores of failed dot-coms can attest, big crowds do not always mean big money. Will Google's heavy traffic translate i...

Use of the Internet to conduct business-to-business (B2B) transactions grew substantially in the second quarter, possibly signaling the early stages of economic recovery, according to a report from Forrester Research and the Institute for Supply Management (ISM). "Organizations are buying significan...

E-tailers have come to the costly understanding that providing a general e-mail address on a Web site is no way to handle customer queries. Gartner analyst Adam Sarner told the E-Commerce Times that companies are turning to high-tech e-mail management tools and shifting strategies in a bid to curb i...

For a while, dot-com death watches were all the rage. Then even those got a bit stale. Now, the shakeout is in neutral, still gliding downhill but at a much slower rate than the breakneck pace it kept throughout 2001. And something else is different about the shakeout in 2002. It seems that just as ...

Amazon.com has sued partner Expedia, claiming the travel site has failed to make agreed-upon payments in a partnership deal, which stipulated that Amazon would receive up to $16 million from Expedia. Amazon claims it is owed about $3.7 million to date. Analysts said the flare-up should serve as a re...

Although innovation can be wonderful, there is something to be said for sticking to the basics. In fact, that is how venture capitalists seemingly have come to feel about high-tech companies as they contemplate which to fund with now-limited resources. Those who remember the manic days of VC funding...

Despite computer makers' best efforts to entice business and consumer spenders with sleek new hardware, upgraded operating systems and bundled software packages, growth forecasts for the worldwide PC market have been slashed again, according to research firm IDC's most recent study. "I don't see a b...

E-commerce players often seem to be playing a game of follow the leader, especially when it comes to site design and operations. And while Amazon.com and eBay have enough imitators to keep them flattered indefinitely, other outstanding e-commerce sites also have their share of admirers. These sites ...

Intel has adjusted its guidance for the third quarter, saying that revenue will fall within the $6.3 billion to $6.9 billion range it previously provided. However, the company narrowed that range, aiming toward the lower end. Paul Otellini, the company's president and chief operating officer, told a...

Pushing into yet another product category, Amazon.com has signed a multiyear partnership with office supply giant Office Depot. The two companies said they initially will offer at-home or in-office delivery of items ordered through Amazon's new Office Products store. According to the companies, cust...

As they gear up for what is expected to be a crucial fourth quarter, e-tailers are anxiously examining the ongoing third quarter for signs of what awaits them in the future. But despite such worries, industry analysts said, the third quarter has been positive for e-commerce, even though many potenti...

At long last, everybody's favorite German media conglomerate, Bertelsmann, has swallowed hard and admitted that it bit off a lot more than it could chew on the Internet. Bertelsmann has decided to put a couple of its online properties, notably its BOL.com bookselling site, up for sale. So line up if...