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SPECIAL REPORT February 3, 2004

Web performance companies sometimes report that a given transaction at a company's site was successful only 95 percent -- or even 80 percent -- of the time. If one-fifth of customers really were being turned away, that would be terrible news for e-commerce vendors and the general public. Fortunately, industry executives dispute this interpretation of performance data, citing multiple variables often unrelated to technology that could affect the rate of success for online transactions...

MyDoom Hits SCO Hard, Prompts Preemptive Shutdown

February 2, 2004

The MyDoom virus has shut down the SCO Group's Web site in an attack that began Saturday night. In a preemptive move, the company removed its site address from the Internet's domain name system (DNS) at approximately 1 a.m. Eastern time Sunday, according to performance tracking firm Keynote Systems....

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