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The tools you work with have a lot of impact on what you can accomplish, and the more sophisticated the tools the better -- especially in software. Beagle Research just completed a study into the use of a DevOps strategy with the Salesforce Lightning Platform. DevOps is a strategy for building, chan...

In the age of fast shipping and one-click ordering, a single technical glitch can be detrimental to retail sales. A server outage during the holiday season could be a critical issue. Target is a prime example. Its in-store registers and online services were down for a few hours as recently as Septem...

Faire has raised $150 million in venture capital, which it will use to expand into new markets, improve the Faire marketplace, and build more tools for its customers. The latest round brings Faire's total funding to date to $266 million and gives the company a valuation of $1 billion. Faire is an on...

The fear of technology has been around for as long as technology itself, and like technology itself, this fear is always changing. There is evidence of "technophobia" -- the technical name for this affliction -- in every age and in every part of the world. However, it is perhaps reaching a peak in m...

At least 250 Facebook employees signed a letter to CEO Mark Zuckerberg criticizing the company's hands-off policy against fact-checking ads posted by politicians. "We strongly object to this policy as it stands," says the employees' letter. "It doesn't protect voices, but instead allows politicians ...

We may just be turning the calendar to November, but if you're like most retailers, you're already deep into planning for the gift-giving season. Black Friday and Cyber Monday are circled and starred as you anticipate, with a mixture of excitement and trepidation, the spike in sales and massive incr...

Nvidia has introduced two new versions of its Android TV-based Shield streaming product. Shield TV and Shield TV Pro are replacements for the last generation of Shield video streamers, which Nvidia introduced in 2017. The Shield TV Pro retains the form factor of its predecessors -- the box-like form...

The shopping season is fast approaching. Black Friday -- the kickoff of Christmas consumerism -- falls on November 29 this year, six days later than last year. However, e-commerce stores easily will compensate for this shorter shopping season: Last year consumers broke records with $6.22 billion spe...

Each person interprets an image in countless subjective ways, based on individual biases. However, when searching for a product on the Internet, most people prefer accuracy over multiple interpretations of a single object. Putting the appropriate tags on images ensures better searchability for users...

Bob Stutz is a great guy. I have interacted with him occasionally over the years in his various senior postings throughout the CRM industry and always found him to be kind, generous and thoughtful. Last week he announced he was leaving his position as head of the Salesforce Marketing Cloud, which he...

Will the Surface Duo give Microsoft a chance to succeed in wireless at last? While there are no guarantees, and while Microsoft never has been successful in wireless before, I am sensing this might be the right time. I have a great deal of respect for Microsoft and its never-say-die attitude.

In manufacturing, margins are everything. If you're like most manufacturers, your business operates on such tight margins that even a small change in the price list can have an enormous impact on your bottom line. So what happens if your sales team inadvertently uses an old price list and the cost o...

The Federal Trade Commission announced settlements of a series of fraudulent marketing charges against two high-profile firms. The actions taken make it clear that anyone who engages in similar illegal behavior will face enforcement action, the FTC said. In the first case, Devumi agreed to settle th...

GoPro has begun taking preorders for its $500 360-degree camera, the Max 360. It has two 180-degree lenses that can capture 360-degree stills at 16.6 megapixels, single lens shots with a 4:3 aspect ratio at 5.5 megapixels, and arresting 270-degree "PowerPanos" at 6.2 megapixels. For video, it can ca...