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As COVID-19 continues to spread, states and cities across the U.S. have imposed restrictions -- from banning large gatherings to lockdowns, with citizens ordered to stay home except for essential jobs and errands, or get outdoor exercise. These steps came as infection numbers mounted, and the World ...

The worldwide 3D printing community is stepping up to alleviate the shortage of medical equipment needed to battle the coronavirus pandemic. Participants include entrepreneurs and hackers, companies in the 3D printing industry, automobile makers, aircraft manufacturers, universities, and even a ship...

Fraudsters are gaining access to accounts using credential stuffing, romance scams, social engineering, phishing or hacking, noted TransUnion in"Global E-Commerce in 2020." The three-digit rise in account takeovers is connected to the rash of data breaches over the last decade, according to Angie Wh...

Instagram has announced a slew of new capabilities to combat misinformation about the coronavirus pandemic, along with a co-watching feature that helps users feel less isolated while sheltering at home. Efforts to clamp down on misinformation include removing COVID-19 accounts from recommendations u...

Edge conditions and the change they drive are fascinating. Some people use the word "margin" because it's at the margin that things change. A situation exists more or less in equilibrium with the rest of its environment until in one way or another the stresses become so great that change happens. We...

It may not be a question of if but when the Internet will reach the breaking point under the strain of the COVID-19 pandemic. The Internet is fast becoming a potential victim of the coronavirus assault. With an estimated billion people staying home, remote working, or just watching shows online all ...

More than 20 million individuals visit Amazon every month, making the platform the top e-commerce website in the United States. Today's consumers don't use Amazon solely to make purchases -- they use the marketplace to check prices, discover new products, and research items they might want to buy. A...

Customer attrition and churn are not new problems. Anyone who has spent time in the sales world has heard statistics around the cost of acquiring a new customer. It can be five to 25 times more expensive to acquire a new customer than to retain an existing one. More importantly, improving your cus...

Critical server outages cost businesses an average of $300,000 hourly, with many cases exceeding $5 million. As network demands increase and maximum uptime becomes a necessity, it is crucial to implement the proper processes and systems to ensure organizations constantly are able to mitigate the thr...

The coronavirus impact on business already is substantial, but I am wondering if it's time to count our blessings even as we remain vigilant. At this point the number of active cases in the U.S. is still small, relative to the population, though the bug has an annoying ability to do math in the form...

Facebook has announced a $100M commitment to offer cash grants and ad credits to help as many as 30,000 eligible small businesses in 30 countries where the company operates. The program can help SMBs maintain their workforces, meet rent costs, connect with more customers, and cover operational costs...

Researchers into the COVID-19 virus have a new source of distributed computing power: crowdsourcing. Usually crowdsourcing involves information or opinion gathering, but in this case it involves computing power. By installing the Folding@home software program, anyone with a computer, gaming console,...

Shopping hysteria in the wake of the COVID-19 pandemic is crippling Amazon's ability to fill online orders and meet timely delivery promises. The company said Tuesday that it would increase pay in the U.S., UK and Europe for employees engaged in fulfillment operations, as well as open 100,000 new fu...

Consumers were becoming increasingly comfortable with the idea of ordering food online, either for pick up or home delivery, even before the onset of the coronavirus pandemic. Now many more shoppers are turning to online grocery shopping.