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In March 2008, online product sourcing directory SaleHoo conducted an e-commerce behavioral survey of its members. SaleHoo's members are dedicated online sellers and retailers, and they are knowledgeable and savvy e-commerce users. The survey was comprised of eight questions -- four demographic ques...

T-Mobile is adding Voice over IP to its list of offerings, the wireless carrier announced Wednesday. The new service, T-Mobile @Home, will enable subscribers to switch from traditional wireline plans but continue using their current telephone, the service for which can be rolled into another T-Mobi...

For most companies, a corporate ad that spreads virally on YouTube is nothing short of a dream come true. Not so for JCPenney, which is protesting a racy and unauthorized ad that took the video-sharing site by storm -- until YouTube removed it. The purported ad, titled "Speed Dressing," shows two te...

Behind every effort and every move of any company of any size lies a very simple and powerful fact. That is, the outside world responds to the name identity of a company before they decide to spend their money. Customers are influenced by the personality of the name identity, what it says, connotes,...

A few years ago, it became clear that Google was gunning for a big chunk of Microsoft's empire. Now, the undisputed king of search is targeting another online category with the release of Ad Planner, a package of free Web analytics, research and media-planning tools. Ad Planner essentially helps adv...

Business travel is a major expense, ranking third on corporate budgets behind personnel and IT. The World Travel & Tourism Council estimates U.S. business travel spending at $179 billion, followed by second-ranked Japan at $64 billion. Besides the increasing financial expense of air travel and i...

Though the ink has hardly dried on the ad partnership deal between Google and Yahoo, Congress is already setting its investigative machinery in motion to determine whether the tie-up might violate antitrust or privacy laws. The U.S. House Subcommittee on Commerce, Trade and Consumer Protection had a...

The global business process outsourcing market continues to strengthen relative to the more mature IT outsourcing market and is forecast to reach $450 billion by 2012, according to a June report from BPO analyst firm NelsonHall. Within this massive outsourcing market exists a relatively small $500 m...

At one point in the U.S.'s development, there were 1,400 or so railroads. Today, there are three major lines. Admittedly it is a leap -- but not a big one -- for Jeff Bates, cofounder of Slashdot, to apply that history to what is happening on the Internet today. "If the Internet has taught us anythi...

Lawmakers have crafted a compromise on a bill that would extend controversial eavesdropping legislation and add provisions meant to protect telecommunications companies from private lawsuits, including several already under way. Ending months of negotiations, the House of Representatives on Friday p...

E-tailers are taking a new look at personalization these days as they hunt for more ways to cross-sell, upsell and encourage repeat business. E-commerce solutions providers and research firms are advocating the integration of personalization into online strategies as one way companies can optimize c...

A ruling by a three-judge panel in the U.S. Ninth Circuit Court of Appeals has established new privacy rights for employees who use employer-issued cell phones, pagers and computers to send personal text messages. The judges upheld the verdict in Quon v. Arch Wireless, which determined that if an ...

Rising transportation costs and concerns about social and environmental responsibility are spurring corporate demand for videoconferencing, collaborative software and virtual telepresence technology. Wider access to broadband Internet is a key enabler. Changes in business and social attitudes toward...

Two Orange County, Calif., teens have been charged with breaking into their school late at night and using stolen log-ins to hack into its computer system and change their grades. Omar Khan, 18, a student at Tesoro High School in Rancho Santa Margarita, now faces 34 felony counts of altering a publi...

HP opened the second day of its Software Universe event Wednesday in Las Vegas with "product day," but the presentations seemed more about process -- the processes that usher application definitions and development into real world use. I've heard of applications lifecycle, sure, but the last few day...