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Online retail giant Amazon.com announced Friday that it had the strongest holiday shopping season in its history. Customers ordered more than 6.3 million items worldwide on its peak shopping day, Dec. 15, which works out to about 72.9 items ordered per second, Amazon said. Amazon shipped to more tha...

A small networking company is suing three tech titans for patent infringement. Cygnus Systems has filed suit in the U.S. District Court in Arizona, alleging that Microsoft, Google and Apple have all violated a patent Cygnus received in March 2008 on the use of document preview icon, or so-called thu...

As e-commerce gets more sophisticated and consumer expectations continue to rise, many retailers are considering prettying up their existing Web sites with improved graphics or new features in order to make them more attractive to consumers. While such enhancements can make your site more appealing ...

The game has changed for retail. In an era of increasingly competitive online business, failing corporate giants and consumer fear over the state of the economy, it's clear that small online retailers will face an uphill battle over the next several months. The good news is, e-commerce may be the on...

It is no secret that "retail therapy" -- whether in the form of shopping at a designer boutique, visiting a favorite online retailer, or even purchasing a preferred brand of shampoo from the grocery store -- can evoke feelings of happiness and well-being. A fascinating new study by marketing guru M...

Every blogger should know the story of Heather B. Armstrong, nee Hamilton. In February 2002 she was fired from her job for blogging about her job. Blogs were relatively new at that time, and they were on few employers' radars. Hamilton, though, crossed an invisible line -- one not explicitly defined...

After more than a decade in the software privacy and antipiracy space, Keith Beeman, general manager, Worldwide Anti-Piracy, Small and Midmarket, Solutions & Partners for Microsoft, says he has been able to gain a first-hand view of software piracy issues on a global scale. Piracy is a pervasive...

After more than a decade in the software privacy and antipiracy space, Keith Beeman, general manager, Worldwide Anti-Piracy, Small and Midmarket, Solutions & Partners for Microsoft, says he has been able to gain a first-hand view of software piracy issues on a global scale. Piracy is a pervasive...

After more than a decade in the software privacy and antipiracy space, Keith Beeman, general manager, Worldwide Anti-Piracy, Small and Midmarket, Solutions & Partners for Microsoft, says he has been able to gain a first-hand view of software piracy issues on a global scale. Piracy is a pervasive...

Celebratory excess marks the holiday season, with its freewheeling use of credit cards, mountains of new toys, and piles of discarded packaging and wrapping paper after it's all over. The tree is green, the money's green, but the overall effect of the season is not particularly, well, green. So what...

GateHouse Media, a chain of local newspapers, has sued the New York Times Co. for copyright and trademark infringement. Fairport, N.Y.-based GateHouse, which owns 125 local newspapers, alleged that Boston.com, the Web site for The Boston Globe, violated copyright law by linking to GateHouse stories...

Struggling smartphone maker Palm just got a $100 million shot in the arm from private equity group Elevation Partners. In an investment agreement announced Monday, Elevation acquired new issues of preferred stock in Palm for $3.25 per share, a 31 percent premium over the closing price of Palm's stoc...

Lorrie Thomas does not "sell, share or whore out" the personal information of any visitor who comes to her Lorrie Thomas Web Marketing site -- and she backs up this no-share promise in her privacy statement. Indeed, the entire document is a straightforward description of what the company will and wi...

Warner Music Group has started pulling some of its songs from YouTube, a move that apparently reflects a breakdown in the renegotiation of a licensing agreement between the two sides. Warner licensed its entire music catalog to YouTube just before the latter was acquired by search engine powerhouse ...

Microsoft is giving PC makers -- essentially, companies that make build-to-suit computers -- an additional four months to buy the Windows XP operating system. Redmond had originally designated Jan. 21, 2009, as the cutoff for shipping the OS. Now, these manufacturers can take delivery up to May 30.