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U.S. Supreme Court Justice Potter Stewart famously said in his 1964 Order that he could not use words to describe pornography but "I know it when I see it." Even though judges may not be able to define "social media," they generally understand the complex circumstances in legal disputes. However, s...

AT&T ranks as the lowest-scoring cellphone service provider in a new Consumer Reports survey that asked 58,000 customers to rate their carriers. AT&T was the only one to drop significantly in overall satisfaction from a year earlier. More than half of the of the survey respondents who used A...

AT&T ranks as the lowest-scoring cellphone service provider in a new Consumer Reports survey that asked 58,000 customers to rate their carriers. AT&T was the only one to drop significantly in overall satisfaction from a year earlier. More than half of the of the survey respondents who used A...

AT&T ranks as the lowest-scoring cellphone service provider in a new Consumer Reports survey that asked 58,000 customers to rate their carriers. AT&T was the only one to drop significantly in overall satisfaction from a year earlier. More than half of the of the survey respondents who used A...

The U.S. government's drive to adopt cloud technology has generated a huge opportunity for vendors -- and has sparked fierce competition for the business. In the latest go round, Unisys, in partnership with Google, emerged victorious with a contract to provide a cloud-based email system for the Gene...

Managing an IT environment can be expensive and challenging. As a result, some companies prefer to rely on service providers to assist with specific projects. Others prefer to utilize managed services for operational work and to establish better services, processes, tools and methodologies to lever...

Facebook brushed itself up with a new makeover Sunday, this time focusing on the layout of members' profile screens. Users' profile pages now begin with a snapshot of information about themselves and feature recently tagged photos of the user. Facebook users can list their activities and include fri...

After months of speculation, Google's ebookstore opened for business on Monday, revealing answers to questions about what it will offer and the formats it will support. As well as providing books for sale, Google has made some of its vast collection of out-of-copyright books available for free, incl...

In a move that confirms the U.S. government's recent emphasis on seeking cloud-based information technology solutions, the United States General Services Administration has awarded a contract for converting the agency's email system to a cloud platform. GSA gave the $6.7 million, five-year task orde...

Though evidence abounds of cloud computing moving from the hype stage to successful adoption and deployment, many enterprises are still not clear on how to adopt cloud and make it part of their enterprise IT strategies. This is in part due to a misperception about what cloud computing is and the num...

When Larry Ellison introduced new servers and clusters at the old Sun Microsystems auditorium in Santa Clara, Calif., on Thursday, he poked fun at competitors IBM and HP, depicting Oracle as a cheetah, IBM as a stallion and HP as a turtle. He noted that HP products are slow and the company is vulner...

Google is tightening its copyright and piracy protection procedures, instituting new measures that will facilitate Digital Millennium Copyright Act takedown requests and will better oversee search advertisers that use copyrighted or trademarked terms. Specifically, Google will roll out four changes:...

Aberdeen surveyed 240 users and managers of IT support to find out how organizations in this new world can ensure that workers are productive and customers enjoy their products. The 107 support managers who responded to Aberdeen's survey ranked the metrics they use to evaluate their IT support staff...

Google announced Wednesday it has changed its search algorithm to make sure bad merchants don't soar to the top of search results due to strings of complaints against them. The decision to alter its algorithm was a response to a story The New York Times ran last weekend about an eyeglass merchant, D...

The bones of a plan to balance consumer privacy and businesses' need to gather data online was aired yesterday by the Federal Trade Commission and was greeted with both praise and criticism. In a 122-page preliminary report, the agency called for any company collecting or using consumer data that ca...