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The holiday season is big business for e-commerce, but this year will be very different across every platform. Brands should focus on profitability over sales volume, because even though Amazon will again see record sales, the game has changed more so than any previous year. Let's examine why the ke...

The term "social commerce" is the trend du jour for marketers, yet there's confusion in many circles about what that really means. Some people equate social commerce with capital-I "Influencer" marketing. Others think of social commerce as the process of marketers reaching consumers directly via soc...

Shadow code -- third-party scripts and libraries often added to web applications without security validation -- pose risks to websites and jeopardize compliance with privacy regulations, according to new research conducted by Osterman Research for PerimeterX. Third-party code leaves organizations vu...

The purchase could be the linchpin that thrusts the mostly financial software company into solving more fertile mid-market business challenges for its customers.

The iPad Mini was one of Apple's most important announcements at the new product event, maintained Tim Bajarin, president of Creative Strategies. "It uses the same chip that's in the iPhone 13, so they've given it incredible processing power," he told TechNewsWorld. "It's really a significant new u...

Esports has grown into a major industry that shows no signs of slowing momentum. Indeed, the esports ecosystem is on pace this year to surpass $1 billion in revenue for the first time. We spoke with several esports aficionados to hear what they had to say about the evolution of esports, what's drivi...

Are you looking for a way to reinvent the traditional vendor marketplace? Consider adding composable commerce to your bag of tricks. This marketing approach enables businesses to bring to their brands a distinct method to continuously optimize their customers' experiences.

Leaf Home built its call center operation to drive potential customers to a cheerful encounter with all the departments to which they connect. That pleasant working relationship starts with Leaf's call center staff. We spoke with the company's chief human resources officer, Sean Loboda, to discuss ...

Automated bots operated by malicious actors are costing businesses an average of 3.6 percent of their annual revenue. For the 25 percent worst affected businesses, this equates to at least $250 million every year. Even more concerning is the time it takes to discover these attacks. On average, more ...

The next generation of iPhones expected to be launched in September will include support for satellite communication, according to numerous news reports based on a research note released by insightful Apple analyst Ming-Chi Kuo. He predicted in the note that Apple will include hardware in the iPhone...

Imagine finding out that your neighbor's identity was stolen and their life savings cleaned out by criminals who entered through their 'smart' washing machine. Ridiculous, you say? Well, have you checked your home Wi-Fi network lately? You might have several connected household gadgets and other dev...

This summer's surge in spending is making digital retailers more vulnerable to accounting errors that result in significant revenue losses. To address this issue, UpstartWorks developed an automated system to audit and recoup unpaid invoices lost in the supply chain quagmire. Its new accounting auto...

CX plays a pivotal role in getting a startup off the ground. One of the most effective ways SMBs can cash in on this business mantra is by employing a digital solution.

With more amounts of data to manage, organize, and make sense of, robotic processes are becoming increasingly valuable to businesses seeking to save time and be more efficient. It's here that RPA comes into play and has become an important component to businesses operations and serving customers.