Trends

X1 is a Comcast-branded pay-TV service that gives users more control over their television experience. The service recently gained new features that cater to businesses. I spoke with Christian Nascimento, vice president of product and premise services at Comcast, about what the announcement means fo...

The path to adding voice controls to any product, service or application is complex. As dominant tech players continue to develop voice-enabled interfaces and assistants, product designers, developers and manufacturers will be forced to rethink the user experience.

Digital transformation has left hardly any industry unshaken. In broadcasting, it's safe to say that it has transformed completely the way we create, deliver and consume content. Undoubtedly, the most noticeable change lies in the shift toward the OTT format. Traditional TV now plays second fiddle: ...

Amazon is testing scanners that can identify a human hand to use as a payment method for in-store purchases. The company plans to introduce "Orville" to some Whole Foods stores by the beginning of 2020, and later expand it to all locations in the United States. Employees at Amazon's New York offices...

Samsung's first-generation foldable phone isn't expected until later this month, but reports of a second-generation device to be released in early 2020 already have started appearing online. The next-generation model is rumored to be a luxury phone that folds into a square. Already dubbed the "Galax...

Implementing shipping software can be a big step in scaling your e-commerce business -- providing a way to create shipping labels quickly, to gain access to carrier discounts, and more. With the holidays not too far away, now is the time to get smart about your options. Before deciding to buy, it's ...

So now Oracle is appealing the Pentagon's award to Amazon of its $10 billion JEDI contract to provide cloud computing solutions. "The Court of Federal Claims opinion in the JEDI bid protest describes the JEDI procurement as unlawful, notwithstanding dismissal of the protest solely on the legal techn...

Traditional cable TV providers will face a big competitive threat in the next decade from the Internet, IPTV and 5G wireless. Cable TV typically lands at the bottom in customer satisfaction surveys. That means there is both plenty of room for improvement and plenty of room for new competitors and ne...

Apple has suspended audits of consumer interactions with Siri, and undertaken a review of practices and policies related to the voice assistant. Before suspending grading, the process involved reviewing a small sample of audio and computer-generated transcripts from Siri requests to measure how well...

Google's recent announcement of Privacy Sandbox -- an initiative to develop a set of open standards geared toward fundamental enhancements of privacy on the Web -- has stirred up a controversy. Blocking cookies is not a good idea for a number of reasons, and standardization of such efforts is needed...

From e-commerce to banking applications to healthcare systems -- and everything in between -- if it's digital, users expect it to work at every interaction, and on every possible platform and operating system. However, despite the need to provide a digital experience that delights, research suggests...

I came to tech by accident. Formally trained in public health and international development, I was presented with a problem that needed to be fixed. Suffering from a naturally inquisitive mind as I do, it was only a few rabbit holes later that I found my world blown open by a richly diverse global n...

There is no data showing how many people actually read through click agreements, terms of service and privacy policies before clicking the alluring "accept" button. However, there's research that indicates fewer than 1 percent of people report taking the time to review online terms. Most folks cons...