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The new battleground in enterprise software is likely to be the software platform. This is not to say that analytics and security are not important, but they are being handled in different ways. Security is being handled in ways that address both hardware and software vulnerabilities, but these thin...
Figuring out the year ahead in CRM is tricky and getting more so. Making predictions has been more challenging for the last several years. We've seen an array of new technologies take root and blossom, but managers have had trouble figuring out how to adopt them. Those innovations have fueled a lot ...
As a high-tech industry analyst, I have worked from home for more than a decade. As someone who tracks new technology and is always on the lookout for a better communications solution, I migrated to a VoIP service through Vonage early after its introduction. The service was great. I had great call q...
The FCC on Thursday voted 3-2 to repeal Obama-era Net neutrality rules that prevented Internet service providers from blocking, throttling or otherwise giving preferential treatment to customers. Backers of the repeal characterized it as promoting greater technological innovation and freedom to cond...
A group of 21 leading technology pioneers this week penned an open letter to key congressional leaders asking them to pressure FCC Chairman Ajit Pai to cancel Thursday's planned vote to repeal Net neutrality. The process is severely flawed, they argued, and a rules repeal poses an imminent threat to...
Nanopay has unveiled a new platform that will let companies process business-to-business payments between bank accounts across borders. The platform is currently in private beta. It will become generally available in February, initially enabling cross-border payments between Canada and the United St...
Many federal government IT managers used to be wary of the shortcomings of migrating to cloud technology because of potential data security problems affecting email, business systems, personal data records and, especially, national security operations. However, after the federal "cloud first" initia...
FCC Chairman Ajit Pai's long-brewing plan to repeal Net neutrality has the broadband, telecom and entertainment worlds at loggerheads. The commission's expected Dec. 14 vote could result in a complete rewrite of the script for the Internet's competitive landscape and consumer protection models. The ...
Amazon Web Services shone a spotlight on Internet of Things and machine learning technologies earlier this week, with the announcement of a new operating system and several new services designed to encourage radical expansion of their deployment and use across multiple industries. The new OS, Amazon...
One of the few policies that President Donald Trump's administration has carried over from his predecessor is that the federal government needs to make vast information technology performance upgrades -- especially to cloud-based platforms. That should comfort vendors seeking business in the federal...
Google on Wednesday announced the addition of new functionality for its recently launched job search portal, including features that display salary range and street-level location information. Salary information -- among the things users have requested most, according to Google -- will improve the ...
IBM on Friday announced 20-qubit and 50-qubit quantum processors for its IBM Q early-access commercial systems. The 20-qubit processor -- featuring improvements in superconducting qubit design, connectivity and packaging -- has coherence times of 90 microseconds, which allows high-fidelity quantum o...
Corporate executives know that if they don't transform their companies into digital enterprises they are going to be at a significant competitive disadvantage. Yet many corporate leaders have been unable to make significant progress transforming their organizations. Many executives have found that c...
Microsoft on Wednesday announced agreements to integrate threat detection products from Bitdefender, Lookout and Ziften into Windows Defender, extending security to macOS, iOS, Linux and Android devices. No additional infrastructure will be required, Microsoft said. Once the integration is set, new ...
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