E-Commerce

TechnoMile's WinIt platform uses AI to help small businesses streamline federal sales, manage task orders, and identify the right contract opportunities.

Organizational silos and skill gaps often block retailers from fully using shopper search data. Solving this requires going beyond traditional analytics to gain insights that better support search optimization.

OpenAI is adding specialized shopping features to its ChatGPT chatbot. Some tech watchers see the move as an effort to compete with AI rival Google by creating a better, more personalized experience to find products and information online.

Consumer demand for crypto payments is rising, and more retailers are preparing to offer digital currency options to stay competitive and attract new shoppers.

Two new studies indicate that Google's AI Overviews are having a negative impact on click-through rates from online searches, which could ultimately reduce traffic to original sources and affect the quality of content on the internet.

Coveo’s AI-powered smart search helps retailers drive conversions by improving relevance, personalization, and overall shopper experience.

Talkdesk’s AI platform helps retailers streamline customer service, improve operational efficiency, and integrate with major commerce systems while preparing for future support across social media channels.

Wildfire Systems has expanded its e-commerce platform with a branded shopping portal that delivers cashback, personalized deals, and turnkey retail media solutions to power loyalty and rewards programs.

A new partnership between AI applications builder MindStudio and content payment firm TollBit helps websites monetize AI usage and ensure content creators get paid. It also gives companies a legal, transparent way to access online data — avoiding the ethical and legal pitfalls of traditional scrap...

Finance teams no longer need to wrestle with spreadsheets. Automation is unlocking real-time insights, accuracy, and speed for e-commerce operations.

Remember when marketing budgets seemed endless and generating leads felt effortless? Here are 10 innovative yet practical strategies to revitalize your sales pipeline without overspending.

A survey of 569 fraud and risk executives at U.S. and Canadian retail and e-commerce companies reveals that the true cost of fraud extends well beyond financial losses, impacting operations, reputation, and compliance.

In an age where AI has transformed nearly every industry, retailers need to harness its potential to bridge the gap between merchant speak or industry jargon and consumer dialect.

Deepfake fraud is rapidly emerging as one of the most dangerous cyberthreats, eroding consumer trust in biometric authentication. AI-generated attacks manipulate Face ID and voice authentication to gain unauthorized access, steal payment details, and bypass traditional security measures, putting bot...