E-Commerce

In this era of stress and anxiety, being able to slow down, breathe, and focus on the moment at hand are key skills for surviving and being successful. Mindfulness has become a vital commodity, and those who can coach others to live more mindfully are in particularly high demand. An industry has gro...

YouTube TV will be rolling out to an additional 95 markets in the U.S., almost doubling its coverage. The streaming video service already covers the top 100 markets in the country, and the expansion will enable it to reach more than 98 percent of households in the U.S., YouTube said. The rest will f...

Google must remove search results about medical regulators' conditional suspension of a Dutch physician in the first "right to be forgotten" case of its kind in the European Union. After Google and Dutch data privacy watchdog Autoriteit Persoonsgegevens rebuffed the doctor's initial attempts to get ...

Apple on Tuesday announced more large retailers will accept Apple Pay: Target, Taco Bell, Hy-Vee supermarkets in the Midwest, Speedway convenience stores, and the Jack in the Box fast food chain. With those additions, 74 of the top 100 merchants in the United States, and 65 percent of all retail loc...

Verizon has a new cloud-based gaming service that is in the alpha testing stage, based on recent reports. Verizon Gaming is being tested on Nvidia Shield set-top boxes. The Shield devices, which were unveiled in 2015, were updated two years ago when Nvidia rolled out its own streaming service. Veriz...

Decision makers in any sales organization know that forecasting correctly is both art and science. To predict the unforeseen successfully, you must use every piece of logic and reasoning available to help you make your predictions reality. When developing a strategic forecasting approach, your busin...

Netflix has decided to hike prices by $1 to $2 for all 58 million of its subscribers in the U.S., as well as customers in about 40 Latin American countries who are billed in U.S currency. Customers in key international markets such as Mexico and Brazil reportedly will be exempt from the increases. N...

There's been way too much obsessing about how artificial intelligence and machine learning will eliminate jobs. For example, 60 Minutes recently ran a feature about AI venture capitalist Kai-Fu Lee, one of many stories predicting the elimination of jobs and a dystopian takeover of the world, or so i...

After several years of instability on this list, 2018 saw things settle down a bit. In past years, blogs would make the list for a flurry of great posts one year, then fizzle the next. Sometimes, bloggers would change careers and their CRM content would dry up. Once in a while, a great blogger would...

Disruptive innovations are only disruptive for as long as it takes competition to develop and thus create a market. Worse, for the disruptor, the niche it created can spawn other niches. Social networking provides a vivid example. First, there were networking sites that could help you find a job or ...

Microsoft and Kroger announced a collaboration on Retail as a Service to equip stores with Kroger Technology products that run on Microsoft Azure. The technology utilizes the IoT, connectivity, the cloud, and data collection and analysis to improve both customer experiences and store bottom lines. T...

While technology undoubtedly has transformed the retail landscape, it also has been pushing the industry forward to create new kinds of customer experiences. Technology may be killing retail, but it could be saving it as well.

Apple movies and music are coming to Samsung Smart TVs this spring. Samsung's 2019 Smart TVs will support iTunes Movies and TV Shows, and Apple AirPlay 2, Samsung said Sunday at CES. Smart TVs made in 2018 also will be able to play Apple content via a firmware update. Apple content can be accessed f...

Year over year, we see the numbers. In 2017, e-commerce represented 49 percent of all total retail growth, up 16 percent from the previous year. If this year's $119.99 billion holiday shopping season spend indicates anything, it's that 2018 is projected to be yet another banner year for commerce. It...