E-Commerce

Roku is making additional types of content available via its set-top players with the introduction of the Roku Channel Store. Participants so far include Pandora, Facebook Photos, Revision3, Mediafly, TWiT, blip.tv, Flickr, FrameChannel, Motionbox and MobileTribe. Other providers are developing apps...

Call it the "New Moon" strategy at Microsoft. Team Google and Rupert Murdoch's News Corp. are having a lovers' quarrel over search aggregation of news content; Murdoch claims Team Google is nothing but a bloodthirsty vampire draining potential ad revenue. So like a hunky werewolf in a certain blockb...

While retailers are facing increased competition, many have recognized that the way to thrive today is to invest in new ways to engage and serve their customers. Many are taking a fresh look at one of the cornerstones of the online experience: site search. Good site search can enable more personal ...

Many companies would give up their right to right-click to be able to duplicate Apple's success with iTunes. However, only one actually has the pieces already in place to do that, and its executives announced their intentions Thursday to take on Steve Jobs' company with its own online content servic...

WEB SITE REVIEW

AA.com Sucks the Fun Out of Trip-Planning

It's fitting that the last stop on my tour of travel-planning Web sites for the E-Commerce Times was American Airlines. The site illustrates all of the problems that spurred this special look at travel sites in the first place. Travel sites have developed a reputation for being hard to navigate and ...

The U.S. Senate Commerce Committee has released a report slamming the online business practices of three direct marketing companies -- Affinion, Vertrue and Webloyalty -- along with hundreds of online Web sites and retailers that participate in these practices. Many of the participating retailers a...

EXPERT ADVICE

Down With Opt-Out, Opt-Tricky Software Distribution

Oh, the joy of downloading and installing free software -- only to have a bunch of unwanted, tag-along junkware, or worse, malware, automatically installed on your computer. Why has this unacceptable practice been the norm in the software industry for so many years? The fact is, software publishers ...

Verizon has filed a response to the lawsuit AT&T brought against its snarky "We've Got a Map for That" advertising campaign. Unlike typical legal briefs, the carrier's filing is replete with witty rejoinders and sarcasm, echoing the ridiculing tone of the ads at the center of the dispute. "Betwe...

Verizon has filed a response to the lawsuit AT&T brought against its snarky "We've Got a Map for That" advertising campaign. Unlike typical legal briefs, the carrier's filing is replete with witty rejoinders and sarcasm, echoing the ridiculing tone of the ads at the center of the dispute. "Betwe...

Verizon has filed a response to the lawsuit AT&T brought against its snarky "We've Got a Map for That" advertising campaign. Unlike typical legal briefs, the carrier's filing is replete with witty rejoinders and sarcasm, echoing the ridiculing tone of the ads at the center of the dispute. "Betwe...

The holiday shopping season is rapidly approaching, but optimism is fading for many online retailers, with sales growth expected to trend negative through the remainder of the year. As frugal shoppers continue to cut back on discretionary spending, retailers have responded with deep discounts and s...

WEB SITE REVIEW

United Offers a Touch of Class

United Airlines was my Internet destination as I continued sampling travel-planning Web sites for the E-Commerce Times. The first item to catch my eye was an unusual graphic -- neither a 1) plane 2) automobile 3) hotel nor 4) iconic celebrity hawker. Instead it was a stylized drawing of a woman's ou...

Less than 20 days until Cyber Monday. You've got staffing queued up. Your warehouse is full. Your shipper is standing by. But have you considered what will happen on your Web site after a flood of qualified buyers click on the irresistible and precisely worded ad for your product or service? You've ...

On Wednesday, Microsoft announced it's teaming up with answer engine Wolfram Alpha to beef up its Bing search engine. This will give Bing users access to Wolfram Alpha's algorithms and curated data. The team-up marks yet another step in Microsoft's battle with Google in the Web search market. By its...

The Xbox Live community forums are buzzing loudly, but it has nothing to do with online gamers fragging each other in the much-anticipated new video game "Call of Duty: Modern Warfare 2." Some Xbox 360 users are ready to stage their own military coup against Microsoft after they were told this week ...

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