SMB

The growing role of AI and social media is enabling autonomous decision-making, real-time adaptability, and goal-driven intelligence. The result turns the combination into a more effective CRM platform.

Is your B2B search strategy built for today’s buyers? Learn why clean data and AI-first tools are setting new standards in product discovery.

A CRM is more than a tech upgrade; it’s a strategic shift that breaks down silos, boosts productivity, and empowers smaller teams to operate like enterprise players.

TechnoMile's WinIt platform uses AI to help small businesses streamline federal sales, manage task orders, and identify the right contract opportunities.

High costs and complex tools are leaving many SMBs vulnerable to cyberthreats, but affordable, simpler solutions are emerging to help close critical security gaps.

A new partnership between AI applications builder MindStudio and content payment firm TollBit helps websites monetize AI usage and ensure content creators get paid. It also gives companies a legal, transparent way to access online data — avoiding the ethical and legal pitfalls of traditional scrap...

As online markets become increasingly competitive, retailers are turning to "subscribe and save" services to sustain sales and build customer retention.

Lansil Global founder and CEO Alan Coughlan built his multi-million dollar end-to-end supply chain service business from a backpack as a digital nomad, a person who travels while working remotely using technology and the internet.

By reducing reliance on centralized mass production, Gelato’s model empowers local production shops to meet e-commerce demands and reduces emissions, contributing to sustainability. This approach helps makers avoid supply chain disruptions while addressing key environmental concerns.

Paradoxical tensions among consumers are making their behavior unpredictable and baffling many sellers, according to a new report by a global strategy and management consulting firm.

The National Retail Federation forecasts holiday sales growth between 2.5% and 3.5% above last year's holiday season. The forecast includes e-commerce, which is expected to grow between 8% to 9%, totaling $295 billion to $300 billion.

The new platform addresses significant pain points for CPG founders and operators, who often spend countless hours navigating disconnected systems and manually consolidating data from spreadsheets, inventory, and bill pay platforms.

Red101 differs from the first generation of e-commerce by leveraging AI-powered technology to mitigate supply chain inefficiencies, enabling fairer, more transparent, and safer trading for smaller retailers.

Lenient return policies and product promotions have become the gold standard for merchants who want to acquire loyal customers. However, these same strategies have opened them up to rampant policy abuse.