Business

Providing an effortless shopping experience for customers is a key driver to the success of any e-commerce business. E-commerce search is a big factor in this experience and when done right can provide a significant competitive advantage. An effective on-site search experience leads to higher sales ...

Some aspects of CEO Satya Nadella's vision for Microsoft are becoming more clear. For one thing, the company's interest in advertising is seriously on the wane. Microsoft reportedly has handed off most of its digital advertising sales business to AOL. Microsoft will retain control of its search adve...

Google has been tampering with the responses its search engine gives to queries and, as a result, has been hurting social welfare, alleges a survey conducted by Michael Luca, a Harvard Business School economist, and Tim Wu, a professor at Columbia Law School and former Federal Trade Commission advis...

In the face of encryption that could block brute force attempts for years, law enforcement agencies at every level have been calling for keys that allow investigators to crack open smartphones and court cases alike. Some of the world's leading tech companies and privacy advocates have called for the...

IBM and Box have entered a global partnership to combine the two companies' best-in-class technologies and resources to transform work in the cloud. The two will offer customers IBM analytics and social solutions, IBM security technologies, the IBM cloud, and Box's cloud content collaboration platfo...

Not all innovation is good. Let me illustrate with a few examples of how poor innovation can harm a company. Bad innovation can quickly cut down a brand that took years to build. Generally speaking, innovation is good. Without innovation, we would still be driving a Model T and getting blocks of ice...

The Internet is run by a bunch of geeks sitting in a darkened space, lit only by the glow from LED screens, right? That Hollywood image may be how the general public perceives what it takes to send and receive emails, deliver apps, enable electronic transactions, and store great gobs of data. There ...

Amazon's recently released first report on government requests for information revealed that from January to May, it received 813 subpoenas and 25 search warrants. The company fully responded and provided all the requested information sought for 542 of the subpoenas. It partially responded and pro...

An Electronic Frontier Foundation survey published last week gave AT&T, Verizon and WhatsApp the thumbs down when it comes to protecting user privacy. Google and Twitter also got a black eye. The five were among 24 companies the EFF evaluated on criteria worked out over the past four years. What...

An Electronic Frontier Foundation survey published last week gave AT&T, Verizon and WhatsApp the thumbs down when it comes to protecting user privacy. Google and Twitter also got a black eye. The five were among 24 companies the EFF evaluated on criteria worked out over the past four years. What...

An Electronic Frontier Foundation survey published last week gave AT&T, Verizon and WhatsApp the thumbs down when it comes to protecting user privacy. Google and Twitter also got a black eye. The five were among 24 companies the EFF evaluated on criteria worked out over the past four years. What...

Amazon on Wednesday appealed to members of Congress to approve use of its fleet of drones for package deliveries. Electrically powered drones could deliver packages to consumer homes and offices faster, more efficiently and with less environmental impact than automobiles, Paul Misener, vice presiden...

The U.S. government has played a central -- perhaps critical -- role in the development of the Internet. Currently the U.S. retains a stewardship position in the worldwide operation of the Internet through the National Telecommunications and Information Administration, an agency within the Commerce ...

Uber on Tuesday filed an appeal of a California Labor Commission ruling that is widely viewed as a threat to the company's business model. The ruling resulted from a claim filed by a San Francisco driver against Uber last year. Details of the earlier action emerged when Uber moved to appeal the comm...

Twitter is changing CEOs for the fourth time in four years. Incumbent Dick Costolo is stepping down July 1 and company cofounder Jack Dorsey will take over as interim CEO while the board searches, both internally and externally, for a suitable candidate to hold the post. Costolo will remain on Twitt...