Business

One year ago, all indicators pointed toward the most successful and lucrative e-holiday season yet. But by the night before Christmas, far too few delivery sleighs filled with toys clattered on the lawns outside U.S. homes. The e-tailers had failed a significant customer service exam.

Popular culture is a peculiar thing. It's supposed to be a reflection of the current reality -- especially the latest fads and trends -- and yet it sometimes lags far behind. Logistics play a role -- it takes a year to publish a book, longer to make a movie. But we've all seen the ads for TV mini-se...

The credit and debit card information of about 15,700 Western Union customers who used the company's Web site to transfer money has been stolen by hackers, officials for the company confirmed Monday.

The U.S. Federal Trade Commission (FTC) is ready to give its seal of approval to Covisint, the business-to-business (B2B) Internet marketplace backed by DaimlerChrysler, Ford and General Motors.

Online advertisers who want to reach children are shifting their focus to parents, according to a report released Monday by AdRelevance, a division of Internet statistics firm Media Metrix (Nasdaq: MMXI).

With the presidential candidates now campaigning in earnest, their positions on e-commerce are putting on enough flesh to make significant and specific differences visible to the naked eye.

Controversial online travel venture Orbitz announced Friday that it is delaying the launch of its Web site until next summer.

In a move designed to ease consumer concerns about online security and cut down on credit card fraud, American Express (NYSE: AXP) rolled out a new product Thursday that will allow its cardholders to use disposable credit card numbers for online purchases.

iToke delayed its anticipated launch for a second time this week, hindering any immediate possibility of turning the marijuana trade into a mainstream Internet venture. Still, illegal drug dealers continue to use the Web as a tool for making purchases and sales contacts, as well as facilitating the ...

According to a study from Jupiter Communications, fewer than 20 percent of online retailers use eye-catching programs and plug-ins like Java and Flash to help consumers browse their Web sites, thus preventing users from getting the most out of those sites.

Continuing its crackdown on porn sites that illegally bill customers, the U.S. Federal Trade Commission (FTC) announced Thursday that it has won a $37.5 million (US$) judgment against an adult Web site operation that was billing customers for X-rated Internet visits they had not made and services th...

Is 25 "old"? It depends. For cars, 25 years brings classic status. For all but the most carefree people, 25 means true adulthood. And for a high-technology super company like Microsoft? Well, surviving and thriving to age 25 is cause for celebration. Take a deep bow, Gates and company. You've earned...

CMGI Inc. (Nasdaq: CMGI), one of the first and largest incubators of e-commerce and Internet companies, said Thursday it will reorganize its assets in a bid to encourage each of its holdings to pursue profitability.

In a first for the nascent interactive television market, CBS Television and Microsoft WebTV Networks Inc. have struck a deal to jointly deliver interactive television programming, beginning with the start of the 2000-2001 TV season.

Sony Corp. (NYSE: SNE) will offer the first consumer product to include the much anticipated, power-saving Crusoe computer chip when the latest version of the Sony Picture Book hits stores next month.