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The use of smart and connected devices promises to make our lives easier, but it might also give their manufacturers greater control over our lives One out of three households in the United States with broadband connections owns at least one smart home device, and interactive security systems that allow remote connection and control capabilities ar...

It is often said that only a poor workman blames his tools and only an inferior vendor blames the customer for their troubles with a product. But there's been a rolling mishap in CRM that I've been watching for 20 years. As someone who had another career selling and marketing technology products, I feel qualified to make some counterintuitive observations about CRM...

The @ Company wants to give you a more secure and human-centric Internet built on providing you with true ownership and control of your personal data To that end, the company on Oct. 27 launched an app built on its new privacy protocol. This new standard will attempt to change how online vendors and companies wheel and deal with the personal infor...

Amazon on Tuesday announced that it's getting into the online pharmacy prescription business in a big way The e-commerce giant revealed it's setting up a new drugstore on its platform, Amazon Pharmacy, that will allow customers to complete a pharmacy transaction on their desktop or through the company's mobile app....

The Linux Foundation today announced at KubeKon that it is hosting the Servo web engine, an open-source, high-performance browser engine. KubeKon is the Cloud Native Computing Foundation's flagship conference for adopters and technologists from leading open source and cloud-native communities. The conference is being held virtually this week.

Meal kits from services like Blue Apron and Hello Fresh, as well as deliveries from various grocery retailers, are becoming more popular than ever. With people balancing work and home life and often trying to avoid in-person shopping, the convenience and safety of meal kit delivery have made them an increasingly appealing option for many consumers ...

The lack of standard practices in the DevOps communities is causing growing friction as security teams line up against developers. This internal friction leaves the software they develop and organizations that use the apps vulnerable to attacks and breaches A report released Sept. 30 by open source security and license management company WhiteSourc...

The grocery industry seems to have a foot in two worlds as it faces unique challenges of an accelerated transition to online retail during the pandemic. One is the realm of the traditional grocery marketplace in pre-COVID times, when the majority of consumers shopped in stores for groceries. The other is today's marketplace where shoppers flock on...

Last week Apple announced a partial pivot away from x86 to ARM with one of those claims so outrageous it could have only come from Apple. The company claimed its new ARM-based PCs would outperform 98 percent of those already in the market. No proof points, no material examples, no listed benchmarks. Just "trust us," this processor optimized for s...

The Linux desktop distros of today are the most accessible to complete newcomers as they have ever been. There was a time not long ago when only truly intrepid computer thrill seekers would dare install Linux. Now, not only can one get Linux installed on most desktop or laptop computer hardware in 15 minutes, but one can hand it off to anyone with the loosest grasp on how to use computers and expect them to be just fine...

Online shoppers face myriad basic obstacles, including not being able to complete a purchase transaction A survey by customer engagement firm goMoxie shows that consumers struggle to complete basic tasks on retail websites. Most are more likely to abandon the experience or switch to a competitor rather than seek assistance....

Peak commercial performance -- it's what all organizations strive to reach. At the most baseline level, we're talking about sustained, profitable growth. But while talking about it seems easy enough, actually getting there is another story Businesses that have cracked the code adapted to meet the evolving needs of the customer in spite of the incre...

Apple pulled the wraps off its first computer models based on its new Apple Silicon chip at an online event aired Tuesday The Mac Air, Mac Mini and 13-inch MacBook Pro are all being refreshed with the company's new ARM-based M1 chip. The move is the beginning of a transition, expected to take two years, away from Intel chips and to Apple Silicon....

The rise in consumer adoption of e-commerce in the wake of the pandemic is pushing the rebirth of brick-and-mortar stores as potential bastions of interactionless in-store shopping that resembles an e-commerce experience. But these redesigns are not for all shoppers. Some prefer no brick-and-mortar shopping at all That consumer reaction is pushing ...

A social media platform that bills itself as a "non-biased, free speech" alternative to outfits like Twitter and Facebook has seen a surge in interest in its mobile app over the last week that culminated Sunday in it becoming the top free app at the Apple App Store According to Fox Business, the Parler app has been downloaded 310,000 times in the l...

Healthcare is a mess, not just here in the U.S., but in most countries. Some of the biggest problems in this data-rich era are the lack of interoperability and fact-based advice. Two companies that stand out as aggressively trying to fix this are IBM and Microsoft. IBM focused its Watson AI on providing medical professionals with diagnostic tool...

More consumers are shopping via phones and other mobile devices, and companies that use chat with commerce are reaping rewards while improving the customer experience New commerce research reveals that at least two-thirds of firms using chat apps such as WhatsApp and WeChat see greater commerce gains than competitors that do not. These gains includ...

Nothing is worse than unreliable Internet access in a work environment. At this point, it's clear to most that a bad Internet connection can significantly hurt productivity, which costs businesses time and money. This is why many offices with 10 or more employees opt for Dedicated Internet Access (DIA), rather than "best-effort" service, which does not provide any guarantee that data is delivered or quality of service...

Partly as a result of the continuing pandemic's hit on retail sales, email is proving to be a vital marketing tool -- with social media a close second The "2020 State of Email, Fall Edition" report from email marketing firm Litmus found that 77 percent of marketers said email is one of their two most effective marketing channels. Additionally, 78 p...

The Linux Foundation is doubling down on open-source collaboration to drive more innovation in technology that uses artificial intelligence (AI), machine learning (ML), and deep learning (DL). The LF AI Foundation and ODPi merged on Oct. 25 to form the LF AI & Data Foundation This new organization, under the auspices of the LF, will build and suppo...