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AT&T, the largest phone company in the U.S., announced Thursday that it will cut about 12,000 jobs, or roughly 4 percent of its total workforce, starting this month and through next year AT&T also announced it would slash capital spending, but it won't have specific figures ready until it releases its fourth-quarter financial results late next mont...

AT&T, the largest phone company in the U.S., announced Thursday that it will cut about 12,000 jobs, or roughly 4 percent of its total workforce, starting this month and through next year AT&T also announced it would slash capital spending, but it won't have specific figures ready until it releases its fourth-quarter financial results late next mont...

Microsoft earlier this week unveiled a new feature that gives instant rebates to some consumers who use its Live Search Cashback program to buy items from eBay Usually, consumers must wait 60 days to get their rebates. In a blog post on Monday, Microsoft Group Product Manager Kok Waii Wong detailed the new feature: "When we asked users about the im...

A few weeks ago, Johnson & Johnson presented the blogosphere withan ad for its brand name pain reliever Motrin that was aimed at mothers who were experiencing back pain from carrying their babies around in slings. The backlash was swift. The ad struck many viewers as having a tone that mocked, or at best condescended to, the very demographic the c...

This is the first installment in a multi-part series on building a Web site for your small business When it comes to setting up your Web presence, entrepreneurs are surprisingly lax. Depending on who you talk to, about half of small businesses do not have a Web site. Most of those will tell you that it's just too complicated, time-consuming and exp...

Microsoft will broaden the testing base for the beta version of Windows Vista Service Pack 2 (SP2), the software maker said Tuesday. Initially announced in October, the pre-release code is currently available to TechNet and MSDN subscribers and will be widely available to the public on Thursday through Microsoft's Customer Preview Program In additi...

After surging 7 percent Tuesday on rumors that a former AOL executive wants to acquire Yahoo for as much as US$30 billion, the beleaguered Internet portal's shares were down nearly 5 percent at $11.02 per share in mid-day trading on Wednesday but closed flat as the market rallied Jonathan Miller, former chairman and CEO of AOL, is trying to raise a...

Research In Motion has lowered its Q3 forecast in response to the weakening U.S. economy. The company, which produces the iconic BlackBerry handsets, now expects adjusted earnings per share to fall between 81 US cents and 83 cents for the quarter. Its initial forecast called for earnings per share to range from 89 cents to 97 cents Third-quarter re...

The Electronic Frontier Foundation has challenged the constitutionality of a federal law providing immunity to telecom companies that allegedly shared information about U.S. citizens with security agencies In a hearing in San Francisco on Tuesday, the advocacy group argued before Judge Vaughn R. Walker that it is unconstitutional to prevent America...

The old adage about a sucker being born every minute is no less true among respondents to spam. Dishonest people have always been trying to make a fast buck by duping others into confidence scams, and the Web has give those people an easy way to communicate with more potential marks. However, modern-day scam artists may be capable of making a faster buck from a lot fewer suckers...

We can all read the news. Credit is frozen, or nearly so, and the federal government is laboring mightily to get credit flowing again. Unfortunately, here in the U.S. as well as in other places, like the UK, banks have become averse to doing business. The news reports I read say that after being too lax, many banks are being too strict in their lending policies and are sitting on the cash that governments have given them to lend. What can CRM do here?...

Good OS, developer of the gOS Linux operating system, announced its latest endeavor Monday, dubbed "Cloud." The new operating system, unlike most OSes, actually boots into a browser. From there, the user may surf the Web or go to a traditional Windows or Linux operating system The new OS integrates a Web browser with its compressed Linux OS kernel ...

Part 1 of this two-part series discusses the growing interest in developing ways for Web surfers to move seamlessly from one online hub to another without the bother of multiple sign-ons and the inconvenience of leaving data and connections behind. Part 2 looks at some recent attempts to solve the dilemma. Within the last two days, a handful of ne...

Nokia unveiled its latest smartphone in Barcelona, Spain, on Tuesday at the Nokia World 2008 conference. The N97, set for release in the first half of 2009, could challenge high-profile mobile devices such as Apple's iPhone, Research In Motion's Storm and T-Mobile's G1 for a share of the smartphone market The N97 features a 3.5-inch touch display, ...

Zoho has added a new offering to its portfolio of online services: an SQL-based front end for its online reporting and business intelligence service application. Zoho CloudSQL is a middleware service that uses Structured Query Language to connect to business data stored in Zoho Reports, the company's online reporting and business intelligence serv...

As technology has advanced, the federal courts have routinely been tasked with interpreting what types of inventions are eligible for patent protection under the Patent Act. For example, in 1980, the Supreme Court ruled that human-made microorganisms were eligible for patent protection. As the Information Age blossomed in the 1990s, the federal ...

Cable companies and customer satisfaction: The two terms are often considered antithetical. Through the years, these corporations have earned a reputation of being slow to respond to customer inquiries, inflexible and callous. Now as new competitors tread on their cash cow video services, will these services providers change, or will their rigidity cause them to lose business?...

One of the most exciting aspects of the PlayStation 3 is that it allows users to install an alternative operating system You can't overwrite Sony's GameOS or access privileged resources, but you can run your own applications on the new Cell Broadband Engine processor (called the "CBE processor" or the "Cell" for short)....

There's been a growing concern among companies operating social networks such as Facebook, MySpace and LinkedIn -- as well as the hundreds of niche sites that have sprung up -- that too many of these online hubs could lead to paralysis among users. Inevitably, a user with too many sites to visit and update will abandon some, if not most. Facebook,...

Facebook said it will expand Facebook Connect, its universal log-in service, to integrate functionalities with more third-party Web sites. Originally announced at the social network's f8 conference in July, Facebook Connect is part of the next iteration of Facebook Platform and allows users to bring their Facebook account information, friends and privacy to other third-party sites, desktop applications and devices, according to Dave Morin, Facebook senior platform manager...