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Cloud cybersecurity -- or a lack of it -- is feeding a frenzy of companies out of the public cloud. A similar concern about managing compliance obligations is keeping organizations from moving to the cloud in general However, much of the growing concerns over cloud cybersecurity result from experiences with public and private cloud platforms. A tre...

Consumer shopping patterns continue to settle into new options after holiday digital and e-gift card sales soared at the close of last year A Blackhawk Network BrandedPay Post-Holiday Report on consumer spending showed a more than 80 percent increase in digital gift card sales. That research also showed a nearly 40 percent increase in overall e-com...

Sourcegraph on Wednesday launched Batch Changes, an automated internal coding tool that allows enterprises to automate and track large-scale code changes across all repositories and code hosts. For software developers, this is game-changing This new tool also provides developers and enterprises with an easy way to manage the resulting change sets t...

Personalization and automation, two of the hottest buzzwords in the lexicon of CRM practitioners, are all the rage for marketers these days. But only 14 percent of organizations are using artificial intelligence and/or machine learning to automate their marketing campaigns A global survey Rackspace Technology conducted in January reveals that the m...

When it comes to marketing strategies, nothing is more important than analyzing and measuring every campaign's actual effectiveness, influence, and ROI Without these measurements in place, how can you improve? How will you know if your budget has been well-spent? What if there's a channel that you're overlooking? These are all questions that market...

Creating a smooth functioning interface for smart glasses that allows its wearers to operate in an augmented reality world has proven to be a challenging task, but Facebook believes it may have a solution on the human wrist In a blog published last week, the company revealed it has been working on a wrist controller for its AR glasses....

The arts have seen a shift in the last year away from in-person gatherings, but that doesn't mean that performances, showings, and other creative activities have stopped. Rather, they've been transformed, becoming increasingly virtual and digital The E-Commerce Times spoke with experts in the arts, design, and marketing to see how these fields have...

A Big Bang of cash is needed to bring rural Americans into the Information Age, according to a report released Monday by a Washington, D.C. think tank Nearly one-in-five rural Americans don't have broadband Internet access, but that could change with the use of carefully targeted subsidies through a process known as a reverse auction, noted the rep...

A sagely guru by the name of Yogi Berra imparted some words of wisdom that I periodically revisit: "In theory there is no difference between theory and practice, while in practice there is." Though intended for comedic effect, it rings true (as all good comedy does) It's easy to get so wrapped up in what we believe something to be, or should be, th...

Capturing return on investment on new software has never been more important than right now -- and never has it been harder to identify In the old days you could identify weak spots in your business and purchase software systems designed to eliminate or at least to significantly reduce those liabilities....

Nvidia is in the process of working through regulatory approvals to buy Arm from SoftBank -- a technology holding company with mixed success husbanding its acquisitions Arm needed to be bonded to a company that could advance it, not treat it as an investment, to assure Arm's future success. Nvidia needed a CPU to better compete with AMD, Qualcomm, ...

What can we expect e-commerce to look like throughout 2021? There's still a lot of uncertainty in the economy, but some strong trends emerged last year that merchants can build upon now as shoppers solidify new habits and preferences For example, half of consumers who originally planned to return to their pre-pandemic in-store shopping routines onc...

The most vulnerable cybercrime victims are young adults and adults over 75, according to the latest research revealed in the LexisNexis Risk Solutions biannual Cybercrime Report Released on Feb. 23, the report tracks global cybercrime activity from July 2020 through December 2020. The report reveals how unprecedented global change in 2020 created n...

A new social media platform based on voice messaging launched Monday Called Swell, free apps for the platform can be found in Apple's App Store and in Google Play....

Those familiar with open source know that it works and comes with many benefits. A testament to the rising adoption of open source is the recent moves by software giants such as Microsoft, IBM, and Oracle into the open-source community This corporate migration to open source is continuing as many organizations, both large and small, turn to open so...

Malicious online actors used email as their prime vehicle for delivering malware to their victims in the last quarter of 2020, HP and Bromium reported Tuesday The HP-Bromium Threat Insights Report found that 88 percent of malware was delivered by email into its targets' inboxes, many times evading measures at email gateways to filter out the infect...

Since the onset of the COVID-19 pandemic, consumer buying behaviors have changed dramatically and e-commerce is booming. The 2020 holiday season alone saw online sales increase by a whopping 49 percent over the previous year. Meanwhile, eMarketer predicted last June that traditional brick-and-mortar retail sales in 2020 would drop by more than 10 percent...

People frequently ask me what's next in CRM. I have a lot of knowledge because I attend a lot of vendor briefings, so it's a fair question, but my understanding is highly imperfect because what's next is a moving target. I'm better at declaring what might happen in five years than what will happen this year The next thing in CRM is often thought to...

We have a massive problem with electronic waste. Globally, we throw out 50 million tons of it every year, which is the equivalent of 1,000 laptops every second Recycling is still not universal, and often it costs more to recycle something due to how it was built than the materials inside the device are worth. On top of that, 70 percent of electroni...

Optimizing your CRM data requires making sure your data is crucial, correct, and consistent -- or what I like to call, "the three C's." Unfortunately, far too many companies have data that's neither correct nor consistent. In fact, IBM reports that one in three business leaders don't trust the quality of their data, and U.S. companies lose an estim...