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The Federal Bureau of Investigation on Thursday joined the Department of Homeland Security in seeking to hire cybersecurity experts from the private sector "I want to send out an invitation to those of you in the audience who want to serve the country to join the FBI," FBI Director Robert Mueller said at the RSA Conference 2010 in San Francisco on ...

While patent practitioners are well familiar with and accepting of the phrase that patentable subject matter may include "anything under the sun that is made by man," the U.S. District Court for the Southern District of New York recently heard arguments that may call the rationale behind that famous quote -- or rather infamous quote -- into question. ...

When starting a new enterprise, it's always wise to choose the right form of business. Right off, I should say that it is always wise to have a good attorney and a good CPA to guide you. This article will touch on some major guidelines, but it should be used neither as a tax guide nor as a legal guide. Your attorney or CPA can best advise you when you are choosing a form of business enterprise...

There's an adage in the CRM industry that every successful CRM implementation is customized in some way. That may not be as much of an absolute as it once was, with SaaS allowing smaller businesses to handle the basics of sales and marketing with what's already in their CRM solutions. But, in order to gain a true competitive advantage from CRM, your business needs to find ways to use it differently than your competitors do...

"OMG, somebody call the Waaaambulance!" went a comment on last week's column about South by Southwest. I had prepared myself for reader snark following my "it's all about me" piece regarding SXSW's denial of my complimentary press credential request for the Interactive portion of the annual media conference in Austin, Texas. I was pleasantly surpr...

RealNetworks has ended its legal battle with Hollywood over its RealDVD software. The Motion Picture Association of America and Viacom filed suit against RealNetworks in 2008, alleging that RealDVD infringed on content producers' copyrights.

The three men accused of unleashing a vicious cyberassault that infected millions of computers worldwide may now be in jail, but the damage they left behind should serve as a warning for computer users to stay vigilant The Mariposa botnet, a massive network of infected computers designed to steal account information, infiltrated an estimated 12.7 m...

The United States needs the help of both the private sector and individual Americans to tackle cybersecurity, Janet Napolitano, Secretary of the U.S. Department of Homeland Security, said at the RSA Conference 2010 in San Francisco on Wednesday "We need to have an ongoing two-way conversation and effort between the private and public sectors, and w...

On January 21, 2010, Siemens Enterprise Communications and Polycom announced a strategic alliance and global resale agreement to integrate Polycom telepresence and video collaboration solutions within the Siemens OpenScape Unified Communications (UC) environment. As this partnership brings a number of video form factors and solutions into a mature...

Software AG has developed a vertical social networking and collaboration platform for the BPM industry. Now in open beta, ARISalign is built on Amazon's Web Services and equipped with modeling capabilities, as well as virtual versions of tools typically used by process experts, Matt Durham, VP of market development, told CRM Buyer.

TiVo has unveiled a new DVR that expands on its delivery of Web content while refining its interface for the high-def era ...

The U.S. appears to be embarking on a new strategy for dealing with the restrictions China places on Internet companies, fueled in large part by Google's recent dustup with the Chinese government over its censorship demands. The company testified before the Senate Judiciary Committee's Subcommittee on Human Rights and the Law on Tuesday, urging th...

The lawsuit Apple filed this week may target smartphone maker HTC, but Cupertino is likely shooting for much bigger prey Specifically, Google is the real focus of Apple's wrath, Chris Hazelton, research director for mobile and wireless with the 451 Group, told LinuxInsider....

In the wake of repeated warnings by former top-level government cybersecurity experts that the United States is ill-prepared for a cyberwar, White House Cybersecurity Coordinator Howard Schmidt disclosed Tuesday the Obama administration's plans to prepare for the cybersecurity needs of the future The administration is taking a multifaceted approach...

It was inevitable. With the new year have come indications that, at least to some degree, cloud euphoria is beginning to ebb and is being replaced with perspectives that range from cynicism to realism. It is true that in the past year cloud hype managed to get ahead of the reality. Recent surveys have suggested slow adoption rates in the enterprise, providing cynics with "proof" of failure. ...

Customer experience reared its head in my life this month. My phone service went out, which was not a catastrophe for me because in addition to the landline (which went out), I have a cell and a nifty VoIP line that lets me talk through my computer. Parenthetically, I love my VoIP line because, though I live in the Boston area, the VoIP line has a 415 area code, which you may know is San Francisco's. I don't know if it's my heart that's out there, but certainly a piece of me lives in San Francisco, and for some reason that makes me happy...

I am an avid user of open source software and a firm believer in the benefits of FOSS. I have a choice of operating systems at my disposal, but I now cringe whenever I have to work in the Microsoft world. I much prefer the vast array of Linux apps. Why? They are bloat-free problem solvers. Take, for example, the gFTP File Client I stumbled upon the...

Gaming companies like Sony, Nintendo and Microsoft ask a lot of their customers. Every few years, they are encouraged by the companies to spend a few hundred bucks to upgrade to a fancy new console. But as far as I can recall, only Sony has ever asked its fans to not play those consoles It happened Monday, thanks to a bug that kept those with older...

A federal grand jury in New Jersey has indicted four owners and key employees of a California-based company that prosecutors said for years illegally cornered the market on the best concert and sporting event seats The 60-page indictment unsealed Monday accuses the men of directing an international conspiracy to defeat security schemes at Ticketmas...

Security providers and businesses have to rethink their approach to cloud computing, RSA President Art Coviello, executive vice president of EMC, said at the RSA Conference 2010 in San Francisco on Tuesday Security should be designed and built into the cloud at the chip level with the same identity, infrastructure and management policies used in th...