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EMC announced Monday it has agreed to acquire Isilon Systems, a "big-data" company, for US$2.25 billion in cash. EMC Chairman and CEO Joe Tucci noted that EMC decided to buy Isilon to take advantage of the waves of cloud computing and big data that are expected over the coming decade. Isilon is a major player in the fast growing scale-out net...

For many small businesses, the challenges associated with network integration can actually put a stop to integration before it gets started. Concerns about cost, worries about the potential of business downtime and fears of implementation issues can lead businesses to put off both minor and long overdue network changes and improvements. However,...

As an Internet marketing tactic, retargeting has never quite reached its stride. However, updated technology, changing market dynamics and new offerings by vendors -- especially Google's entrance into the space -- is changing that Briefly, retargeting is a marketing response triggered when a consumer expresses an interest in a product's ad but does...

As an Internet marketing tactic, retargeting has never quite reached its stride. However, updated technology, changing market dynamics and new offerings by vendors -- especially Google's entrance into the space -- is changing that Briefly, retargeting is a marketing response triggered when a consumer expresses an interest in a product's ad but does...

As an Internet marketing tactic, retargeting has never quite reached its stride. However, updated technology, changing market dynamics and new offerings by vendors -- especially Google's entrance into the space -- is changing that Briefly, retargeting is a marketing response triggered when a consumer expresses an interest in a product's ad but does...

Avaya has introduced its latest iteration of Avaya IP Office -- its flagship communications suite for small and medium-sized businesses. The high points of the upgrade are easier-to-use features, greater transparency into coworkers' presence, and a more intuitive interface For starters, Avaya IP Office Release 6.1 can now be installed via a single...

Last week was an interesting week, with increasing coverage of the Oracle vs. SAP trial and word out that Larry Ellison had put a bounty out on HP's new CEO Leo Apotheker so his attorneys could chew him out on the stand for taking Larry's buddy's job. At the same time, Google gave its employees a whopping 10 percent raise and US$1,000 bonus just...

Rumors have been flying wildly since Facebook sent out a press invitation for an announcementNov. 15 in San Francisco. At 10 a.m. on Monday, Facebookrepresentatives -- perhaps CEO Mark Zuckerberg himself -- are expected to announce somethingbig in conjunction with the Web 2.0 Summit. Zuckerberg is scheduled to speak the next day at theconference, so he'll be handy...

Given the dominance of the major players in the browser market, any press release announcing a new one might as well be a suicide note. That hasn't discouraged developers from introducing new browsers. Some of those browsers have even been able to spark some initial buzz -- although the kind of buzz volume surrounding RockMelt hasn't been heard in browser circles in some time...

Enterprises' need for storage is increasing exponentially as businesses use more and more rich media, such as audio and video, both within their networks and on customer-facing websites That demand is going to continue growing, driven both by customer demand and demand from new hires who grew up with the Internet and want the same ease of use and f...

As I reported in this space earlier this year, a growing number of IT professionals are putting aside their apprehensions about Software as a Service and cloud computing, and investigating how they can utilize these "on-demand" solutions to address their day-to-day IT management requirements Now, a widening array of cloud-oriented analytic tools is...

Apparently years of complaints by consumers about long wait periods for service providers have gone unheeded: The standard three-to-five hour appointment period for in-home visits by cable companies, utilities and repairpersons is still very much in force, a new survey found The 2010 In-Home Service Appointment Survey, conducted by Harris Interacti...

Once the pariah of the media world, peer-to-peer software has come a long way since the days of Napster and college kids with hard drives stuffed with pirated music. Now, current P2P software provider BitTorrent boasts 80 million users, which, as CEO Eric Klinker is quick to point out, is somewhere between four and five times the size of cable giant Comcast's customer base...

Next Issue Media, a joint venture among five leading publishers, will open its digital storefront next year on Android tablets, according to an AllThingsD report Android is a very important platform for tablets and smartphones, Next Issue Media CEO Morgan Guenther told the publication. The consortium also intends to publish on the Apple platform, b...

The Galaxy Tab Android tablet has landed. The greatly anticipated Samsung device represents what might be the greatest challenge yet to the Apple iPad's months-long dominance in the newly redefined tablet market ...

Although Cisco Systems delivered a good first quarter earnings report on Wednesday afternoon, the guidance delivered by CEO John Chambers for the coming quarters sent the stock markets spinning downward on Thursday. In a conference call Wednesday, Chambers said Cisco expected revenue growth of 3 percent to 5 percent during the current quarter. Wal...

The Internet is likely to run out of IPv4 address spaces by early nextyear, Richard Jimmerson, CIO of ARIN, the American Registry forInternet Numbers, warned his audience during a speech Wednesday at LISA, the 24thLarge Installation System Administration Conference, being held in SanJose, Calif., through Friday "By the end of the first quarter next...

According to the Small Business Administration, fewer than 30 percent of startups are still in business after 10 years. This is a pretty startling failure rate -- over 70 percent. Let's take a look at some of the causes of startup failure and what can be done to improve your chances of making your new business a long-term success....

We have watched Clearwire build its 4G wireless Internet service from scratch over the last few years. It has successfully won a few million customers and has looked like one of the hot new companies and technologies. But now it is suddenly struggling with the enormous investment costs and is throttling back on sales. Is this temporary or a real long-term sign of trouble? Does it affect just Clearwire, or does it also affect other newcomers -- such as Towerstream and Lightsquared, which does not even offer service yet.

Developing good relationships with your customers pays off when all is going well -- but it can also pay big dividends when things go very wrong. In fact, as a recent case illustrates, those relationships nurtured through CRM can set the tone for your corrections and preserve your business The business in question is Hannants, a chain of hobby shop...