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The IT industry purely loves digital information and with good reason. Creating, storing and archiving documents consisting of 1's and 0's provides the foundation for thousands of business computing solutions and billions of dollars in annual sales. While the gospel of the "all-digital enterprise" inspires many proselytizers and true believers, ...

The IT industry purely loves digital information and with good reason. Creating, storing and archiving documents consisting of 1's and 0's provides the foundation for thousands of business computing solutions and billions of dollars in annual sales. While the gospel of the "all-digital enterprise" inspires many proselytizers and true believers, ...

The IT industry purely loves digital information and with good reason. Creating, storing and archiving documents consisting of 1's and 0's provides the foundation for thousands of business computing solutions and billions of dollars in annual sales. While the gospel of the "all-digital enterprise" inspires many proselytizers and true believers, ...

With more than 500 million people on Facebook and more than 140 million tweets per day, it's clear that a new breed of consumer has emerged. This new breed -- the social consumer -- is more connected, more vocal and has greater control. Social consumers use social media to voice their praises about a particular business, but they use social media just as frequently to voice their concerns and anger about customer experiences...

It appears that Sony is definitely planning to join the tablet wars: Its CEO Howard Stringer told the Nikkei newspaper that the company was planning to deliver a Honeycomb-based tablet no later than the end of the year, and possibly, according to some versions of his comments, as soon as this summer. If accurate, a Sony tablet -- especially one ge...

The downer in buying a new gadget is in ditching the old gizmo. The mental gymnastics set in almost immediately. Sell it? Donate it? Trash it? To make matters worse, the ditching dilemma appears to get harder to solve with every passing year. For example, eBay, the old standby for profitable disposal of just about anything, is not a reliable optio...

The world's largest permission-based marketing firm, Epsilon, reported on Friday that its computer system was hacked and an unspecified number of email addresses and names were stolen. Epsilon sends around 40 billion emails a year on behalf of its 2,500 clients, which include major banks such as Capital One, JP Morgan Chase, Barclay's Bank, U.S. Bancorp and Citigroup, as well as e-commerce sites. Among the other companies warned about this breach are TiVo and Brookstone.

IT security giant RSA is still trying to figure out exactly what was stolen from its systems, more than two weeks after announcing that they had been breached The company detailed how the attackers broke into its systems, in a blog post by Uri Rivner, its head of new technologies, consumer identity protection....

Plastics make our lives convenient, but they're the gift that keeps on taking -- they pollute the environment, and they're often difficult to get rid of in an ecologically sound way. Plastics don't break down readily, which is why they're such a nuisance. Worse yet, some of them contain chemicals that give off noxious fumes in a fire....

Mobile truly has created an "always on society," where people are online and accessible 24 hours per day. Mobile platforms have become more than simple communications devices; they are lifestyle assistants that enable people to connect, interact, inform and influence. Because of this, they are also an incredibly valuable piece of the commerce puz...

Configure/Price/Quote (CPQ) tools provide companies technology-enabled processes by which selling organizations manage their opportunity-to-order (or lead-to-win) methodology with automated tools that impact the speed and accuracy of developing quotes, proposals, contracts and products. ...

Two books came out last week: Idea Man, about (and by) Paul Allen; and The Steve Jobs Way, about (but not by) Steve Jobs. These books reveal differences in the approaches the two men took to achieving their goals, showcasing why Apple is so successful and why other companies just can't make the grade. I think by looking at these two men, we can ...

There are several investors positioning themselves to snap up Blockbuster at its bankruptcy auction, scheduled for Monday. They are lining up in competition against Cobalt Video, a venture formed by some of Blockbuster's bondholders, which made an opening bid, or stalking horse offer, of US$290 million in February.

There is no denying that mobile devices like tablets are changing the way we communicate, work and share information on the go -- it's the next logical step in the "post-PC" world. In fact, 200 million tablets could be sold annually by 2014, according to predictions, and cloud-based services are becoming a key feature for consumers In addition to a...

It appears Hollywood is ready to give on-demand new releases a go. Four major studios are planning a video-on-demand (VOD) service called "Home Premiere" that will show movies that have been in theaters for 60 days for US$30 each, Variety.com has reported. Warner Bros., Sony, Universal and Fox will distribute the digital movies through DirecTV and...

An SQL injection attack dubbed "LizaMoon" by security vendor WebSense has spread itself all over the Web WebSense, which spotted the attack, asserts that Google search results show more than 1.5 million URLs have a link with the same URL structure as the initial attack and that more than 500,000 URLs have a script link to lizamoon.com....

Your cellphone, your digital camera and your color laser printer may be betraying your privacy without your knowing it, Eva Galperin, an activist with the Electronic Frontier Foundation (EFF), told a sparse audience at the Web 2.0 Expo Thursday The EFF classifies software or devices that act behind the user's back to actively betray their privacy a...

It's difficult to find an industry that has had a harder time transitioning to the digital age than the print news media. It also would be tough to find an industry that inflicted so much damage on itself by making a single bad decision When readers started gravitating to electronic platforms, most print publishers responded by porting their existi...

Recently, a customer was using the Navy Federal Credit Union ATM and encountered some difficulty with his account. Concerned, he whipped out his mobile device and tweeted to the world that he was having problems. If you have been paying attention to the new ways customer service organizations have been using social media, you can probably guess wh...

We've had cloud-based services for consumers for years. That includes online storage services, photo sites like Picasa and Flickr, social networks like Facebook and Twitter, Web apps like Google Apps and even online email systems Amazon took things to the next level when it announced its entry Tuesday into cloud music storage with its Cloud Drive o...